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Customer Success Partner Jobs in Reno, NV (NOW HIRING)

Robert Half

Customer Success Specialist

Reno, NV · On-site

$19 - $21/hr

We are looking for a Customer Success Specialist to join a growing apparel brand in Reno, Nevada in ... Partner with fulfillment staff to investigate shipping problems, incorrect or missing items, and ...

iCIMS

Senior Manager, Customer Success

Carson City, NV · On-site

This role partners closely with Account Management, Support, Professional Services, Product, and other cross-functional stakeholders to ensure alignment, scalability, and customer success outcomes.

Cleo

Customer Success Manager

Carson City, NV · On-site

Partner closely with Sales, Pre-Sales, Professional Services, Support, and Product to deliver a ... Customer Success, Sales/Account Management, Professional Services, or a related field

Figure

Customer Success Associate

Reno, NV · On-site

$71K/yr

Customer Success Associate Reno, NV Figure (NASDAQ: FIGR) is transforming capital markets through ... Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... About the Role As a Customer Success Associate, you will be the voice of Figure for customers ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... About the Role As a Customer Success Associate, you will be the voice of Figure for customers ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on ... About the Role As a Customer Success Associate, you will be the voice of Figure for customers ...

Wolters Kluwer

Sales Business Retention Rep

Carson City, NV · On-site

$49K - $56K/yr

This role partners closely with customers and internal teams to drive adoption, retention, and long-term relationship success through proactive, structured engagement. CSMs manage a portfolio of ...

Macmillan

Account Manager, College Sales

Reno, NV · Remote

Partner with Customer Success and Support to make sure customers are actually using and benefiting from what they've adopted. Coordinate across teams. Work with Sales, Customer Success, Support ...

Thermo Systems

Control Systems Engineer

Sparks, NV · On-site

Who We Are : Thermo Systems is a global, full-service control systems integration partner ... customer success, and financial strength. Job Summary: Works on control system projects; gains ...

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Showing results 1-20

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Reno, NV

Customer Success Partner information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do customer success partner jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer success partner in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are popular job titles related to Customer Success Partner jobs in Reno, NV?

For Customer Success Partner jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Partner jobs in Reno, NV look for?

The top searched job categories for Customer Success Partner jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Partner jobs?

Cities near Reno, NV with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Reno, NV as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,821 per year, or $39.8 per hour.

Customer Success Specialist

Robert Half

Reno, NV • On-site

$19 - $21/hr

Temporary

Posted 25 days ago

Job description

We are looking for a Customer Success Specialist to join a growing apparel brand in Reno, Nevada in a contract-to-permanent capacity. This role blends customer support, order management, wholesale account assistance, and close coordination with fulfillment operations to ensure a seamless experience for both retail and business customers. The ideal candidate is detail-oriented, responsive, and committed to resolving issues thoroughly while maintaining a high standard of service.
Responsibilities:
• Deliver timely, attentive support through shared customer communication channels, ensuring each inquiry is handled with care and clear next steps.
• Guide customers through order-related needs in Shopify, including payment questions, shipment updates, cancellations, returns, refunds, and exchanges.
• Monitor unresolved cases and drive follow-up activities to completion so concerns are addressed without delay.
• Partner with fulfillment staff to investigate shipping problems, incorrect or missing items, and other service-impacting order issues.
• Support wholesale partners by addressing product questions, inventory requests, order updates, and account-related concerns.
• Coordinate with internal teams and external sales contacts to help keep wholesale orders accurate, on schedule, and properly communicated.
• Maintain dependable customer and order records to support accurate processing and strong service continuity.
• Assist with prioritizing urgent orders and contribute to operational improvements that strengthen fulfillment accuracy and efficiency.

• Prior experience in customer service, customer success, or eCommerce support within a retail environment.

• Working knowledge of Shopify and confidence navigating online order workflows on a daily basis.

• Strong written communication skills with the ability to manage email correspondence clearly and professionally.

• Ability to handle multiple browser-based systems and balance competing priorities in a fast-paced setting.

• Proven judgment when assisting upset customers, with a calm and solutions-focused approach to issue resolution.

• High level of organization, follow-through, and accountability when managing open tasks and customer concerns.

• Familiarity with customer shipments, returns, and fulfillment coordination for direct-to-consumer and wholesale orders.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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