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Customer Success Operations Jobs in Alabama (NOW HIRING)

Penske

Sales and Operations Management Trainee

Dothan, AL · On-site

$52K/yr

... customers - who will depend on you to achieve success. Penske will introduce you to our sales ... To learn more visit Our Sales and Operations Management Trainee role is an hourly role, offering a ...

Genesys

Become key partner to the Customer Success practice, providing technical knowledge and expertise, and work within the account team towards a common goal. * Lead Operational Reviews where desired ...

Itron, Inc

$74K - $101K/yr

Collaborate with Solution Consultants, Customer Success, Product, and Marketing teams to deliver ... Knowledge of utility operations, including construction, asset management, work management, GIS, or ...

AutoZone

Manager in Training

Montgomery, AL · On-site

$16.50 - $19.50/hr

Customer Service while executing store operations with excellence. Under the Store Manager ... to maximize success. * Operations Training - Complete management skills training, learning key ...

AutoZone

Manager in Training

Montgomery, AL · On-site

$16.50 - $19.50/hr

Customer Service while executing store operations with excellence. Under the Store Manager ... to maximize success. * Operations Training - Complete management skills training, learning key ...

AutoZone

Manager in Training

Montgomery, AL · On-site

$16.50 - $19.50/hr

Customer Service while executing store operations with excellence. Under the Store Manager ... to maximize success. * Operations Training - Complete management skills training, learning key ...

gorjana

Stylist (The Summit)

Birmingham, AL · On-site

You champion team success and customer satisfaction by participating in and encouraging team ... Operations: * You are comfortable leveraging technology (POS) to support daily store operations and ...

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Showing results 41-60

All JobsCustomer Success Operations JobsCustomer Success Operations Jobs in Alabama

Customer Success Operations information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do customer success operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success operations in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

How does a customer success operations professional typically collaborate with customer success managers and other teams?

Customer Success Operations professionals play a key role in supporting Customer Success Managers (CSMs) by optimizing processes, managing data, and ensuring the right tools are in place. They regularly collaborate with CSMs to analyze customer health metrics, identify areas for improvement, and streamline workflows. Additionally, they work closely with Sales, Product, and IT teams to align on customer feedback, enhance onboarding processes, and implement technology solutions that improve the customer experience. This cross-functional collaboration helps drive customer retention and operational efficiency.

What is the difference between Customer Success Operations vs Customer Support Specialist?

AspectCustomer Success OperationsCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and strategyHandling customer inquiries, troubleshooting, and issue resolution
Required SkillsData analysis, process improvement, CRM toolsCommunication, problem-solving, technical troubleshooting
Work EnvironmentCross-functional teams, strategic planningCustomer service centers, support tickets
Common Industry UsageTech, SaaS, subscription servicesTech, retail, service industries

Customer Success Operations focuses on improving customer retention and success strategies through data and process optimization, while Customer Support Specialists handle direct customer issues and technical support. Both roles are essential but serve different functions within customer experience management.

What are the key skills and qualifications needed to thrive as a customer success operations professional, and why are they important?

To thrive as a Customer Success Operations professional, you need strong analytical skills, business acumen, and experience with customer success processes, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce, data analysis tools, and success platforms such as Gainsight is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration skills help individuals excel in this role. These competencies are crucial for streamlining customer journeys, driving retention, and enabling customer success teams to deliver exceptional service.

What is customer success operations?

Customer Success Operations, often abbreviated as CS Ops, is a specialized role that supports customer success teams by optimizing processes, managing data, implementing technology, and developing strategies to improve customer outcomes. CS Ops professionals ensure that customer success managers have the tools, insights, and workflows needed to engage customers effectively and drive retention and growth. They often work on analytics, process design, and cross-functional projects to streamline the customer journey. By enabling efficiency and scalability, Customer Success Operations helps organizations deliver consistent and high-quality customer experiences.
What are the most commonly searched types of Customer Success Operations jobs in Alabama? The most popular types of Customer Success Operations jobs in Alabama are:
What are popular job titles related to Customer Success Operations jobs in Alabama? For Customer Success Operations jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Success Operations jobs in Alabama look for? The top searched job categories for Customer Success Operations jobs in Alabama are:
What cities in Alabama are hiring for Customer Success Operations jobs? Cities in Alabama with the most Customer Success Operations job openings:
Customer Success Operations jobs near you
Infographic showing various Customer Success Operations job openings in Alabama as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $75,288 per year, or $36.2 per hour.

Sales and Operations Management Trainee

Penske

Tuscaloosa, AL • On-site

Full-time

Re-posted 12 days ago

Job description

Position Summary:
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.
 
This position will report to our Tuscaloosa, Alabama. 
 
Address: 231 65th Street, Tuscaloosa, AL 35405
 
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.

 
Major Responsibilities:
Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
Generate new business leads as well as foster existing customer relationships
Ensure complete customer satisfaction in a fast-paced environment.

 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
Bachelor's degree required, preferred concentration in Business or Marketing
Effective communication skills, both written and verbal
Internship or related work experience in a customer facing role preferred
Results oriented, attention to detail and good time management skills
A valid driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck.
Regular, predictable, full attendance is an essential function of the job. 
As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.  Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is an Equal Opportunity Employer.

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