ZipRecruiter

Log In

1

Customer Success Operations Analyst Jobs in Utah

RLDatix

Customer Success Manager

Lehi, UT · On-site

Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted ... Analyze customer data, usage, feedback, and business goals in order to guide account planning, stay ...

PG Forsta

Consulting Operations Analyst

Provo, UT · On-site

... their customers and employees. Like all great companies, our success is a function of our people ... The Consulting Operations Analyst plays a critical role in supporting our consulting organization ...

Vontier

Lead Customer Success Manager

Salt Lake City, UT · On-site

$96K - $124K/yr

... • Analyze customer operational and business data to provide recommendations that improve ... and success planning. • Identify and drive growth opportunities within assigned accounts ...

New

Press Ganey

Consulting Operations Analyst

Provo, UT · On-site

... their customers and employees. Like all great companies, our success is a function of our people ... The Consulting Operations Analyst plays a critical role in supporting our consulting organization ...

Wolters Kluwer

Customer Success Manager

Draper, UT · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... operational issues. * Experience with data analysis and providing consulting services. * Exhibit a ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

Our cloud-native solution helps clients streamline operations, enhance organization, and drive ... Analyze feedback to identify trends, areas for improvement, and opportunities to enhance customer ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

Our cloud-native solution helps clients streamline operations, enhance organization, and drive ... Analyze feedback to identify trends, areas for improvement, and opportunities to enhance customer ...

LoanPro

Sr. Customer Success Manager

Farmington, UT

Our cloud-native solution helps clients streamline operations, enhance organization, and drive ... Analyze feedback to identify trends, areas for improvement, and opportunities to enhance customer ...

Wolters Kluwer

Customer Success Manager

Draper, UT · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... operational issues. * Experience with data analysis and providing consulting services. * Exhibit a ...

Wolters Kluwer

Customer Success Manager

Draper, UT · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... operational issues. * Experience with data analysis and providing consulting services. * Exhibit a ...

FocusKPI

Marketing Operations Analyst

West Jordan, UT · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...

Cleo

Customer Success Manager

Salt Lake City, UT · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Leverage AI-powered tools and workflows to enhance customer analysis, communication efficiency, and ...

previous page

Showing results 41-60

All JobsCustomer Success Operations Analyst JobsCustomer Success Operations Analyst Jobs in Utah

Customer Success Operations Analyst information

See Utah salary details

$13

$30

$51

How much do customer success operations analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success operations analyst in Utah is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $36.78 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Analyst jobs in Utah?

For Customer Success Operations Analyst jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Analyst jobs in Utah look for?

The top searched job categories for Customer Success Operations Analyst jobs in Utah are:

What cities in Utah are hiring for Customer Success Operations Analyst jobs?

Cities in Utah with the most Customer Success Operations Analyst job openings:

Customer Success Operations Analyst jobs near you
Infographic showing various Customer Success Operations Analyst job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,917 per year, or $30.7 per hour.

Customer Success Manager

RLDatix

Lehi, UT • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
Job Description
RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare...every day.
We're searching for a US-based Customer Success Manager to join our Patient Experience & Growth team in Lehi, Utah, so that we can help healthcare customers realize value from our solutions while driving retention, adoption, engagement, and account growth. The Customer Success Manager will own a portfolio of named, higher-value accounts (approximately 50 to 75, depending on complexity), serving as the primary relationship owner, advocate, and internal quarterback to build trusted relationships, identify risks early, and uncover expansion opportunities within existing accounts.
How You'll Spend Your Time

  • Own a portfolio of assigned customer accounts and drive retention by proactively managing adoption, engagement, account health, and renewal risk
  • Identify opportunities for account growth, including upsell and cross-sell signals, and partner with sales teams in order to progress qualified opportunities
  • Lead regular customer touchpoints, including check-ins, business reviews, training conversations, and issue resolution, to help customers understand performance, outcomes, and value from RLDatix Patient Experience & Growth solutions
  • Analyze customer data, usage, feedback, and business goals in order to guide account planning, stay close to customer risks, and coordinate proactive action plans that improve retention
  • Partner cross-functionally with implementation, support, sales, product, and leadership teams to coordinate customer needs, resolve issues, and manage competing priorities across a multi-account portfolio
What Kind of Things We're Most Interested in You Having
  • 3+ years of direct Customer Success experience, ideally within SaaS, healthcare technology, marketing technology, or a related environment
  • Proven success owning a customer book of business and independently driving retention, engagement, adoption, and account growth across multiple stakeholders
  • In-depth knowledge on how to translate product capabilities and customer data into clear business value, and how to manage a high-volume portfolio without losing sight of risks, follow-ups, or opportunities
  • Ability to work on-site in Lehi, Utah on a daily basis (candidates must be local to Utah; this role is not currently planned as remote or relocation-based)
  • Sincere interest in helping healthcare organizations attract, engage, and retain patients; experience with healthcare SaaS, marketing technology, reputation management, marketing attribution, or call tracking is a plus, as is comfort using AI-enabled workflows
  • A knack for working cross-functionally with sales, support, implementation, product, and leadership teams, with a proactive, problem-solving mindset and familiarity with CRM systems such as Salesforce

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com.
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
Skills & Requirements Qualifications

Apply