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Customer Success Operations Analyst Jobs in Utah

Red Cat Holdings, Inc.

Customer Success Analyst II

UT · On-site

The Customer Success Analyst II supports customer operations, aftermarket services, and cross-functional business activities across Red Cat Holdings and its subsidiaries. This role combines customer ...

Outcode Software

Customer Success Manager

Draper, UT · On-site

Proactively analyze client usage data and assess account health to identify areas for improvement ... Customer Success Operations (10%): * Partner with Operations to prioritize process improvement ...

Sorenson

Customer Experience Strategist

Salt Lake City, UT · On-site

$95K/yr

Partnering across Product, Sales, Operations, Customer Success, Insights, Marketing, Finance, and Technology, the CX Strategist combines journey design, customer intelligence, data analysis, and ...

Cypress HCM

Deal Operations Analyst

Lehi, UT · Hybrid

$38 - $45.25/hr

As stewards of Adobe's global quote-to-cash business processes, we strive to delight customers and ... Build a solid foundation for team success through detailing common issues, solutions, and user ...

Vontier

Customer Success Specialist

Salt Lake City, UT · On-site

$60K - $75K/yr

Reports To The Customer Success Specialist will report to Customer Success Manager Business ... operational excellence. Required Skills / Qualifications · Preferred degree in administration ...

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Customer Success Operations Analyst information

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How much do customer success operations analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success operations analyst in Utah is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $36.78 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Analyst jobs in Utah?

For Customer Success Operations Analyst jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Analyst jobs in Utah look for?

The top searched job categories for Customer Success Operations Analyst jobs in Utah are:

What cities in Utah are hiring for Customer Success Operations Analyst jobs?

Cities in Utah with the most Customer Success Operations Analyst job openings:

Customer Success Operations Analyst jobs near you
Infographic showing various Customer Success Operations Analyst job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,917 per year, or $30.7 per hour.

Customer Success & Operations Analyst II

Red Cat Holdings

Salt Lake City, UT • On-site

$80 - $100/hr

Other

Posted 6 days ago

Job description

Red Cat Holdings, located in Salt Lake City, UT, is looking for a Customer Success Analyst II to enhance customer operations and support cross-functional activities across the company. This position demands strong analytical skills and a collaborative spirit to ensure customer satisfaction while improving operational efficiencies.

The ideal applicant will possess a Bachelor's degree and experience in customer success or business operations, adept at handling needs from various teams including Customer Support, Finance, and more. Red Cat promises a supportive environment focused on operational excellence.

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