As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Seaford, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Seaford, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Middletown, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Middletown, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Wilmington, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Wilmington, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Newark, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Newark, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Dover, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Dover, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Smyrna, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Marketing Operations Analyst
Smyrna, DE · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... customer data platform (CDP). The ideal candidate is innately curious and passionate about ...
Through embedded integration, they streamline operations, reduce friction, and improve the consumer ... Collaborate with customer stakeholders on the analysis and prioritization of defects and ...
Through embedded integration, they streamline operations, reduce friction, and improve the consumer ... Collaborate with customer stakeholders on the analysis and prioritization of defects and ...
Be Seen First
Derivatives Operations Analyst
Newark, DE · On-site
$38 - $42/hr
A global financial services company is seeking a Derivatives Operations Analyst for their office in ... Excellent Client focus and Customer care working practices * Accountable for team delivery of ...
Quick apply
Be Seen First
Derivatives Operations Analyst
Newark, DE · On-site
$38 - $42/hr
A global financial services company is seeking a Derivatives Operations Analyst for their office in ... Excellent Client focus and Customer care working practices * Accountable for team delivery of ...
Customer Success Operations Analyst information
See Delaware salary details
$14.68 - $18.48
5% of jobs
$18.48 - $22.29
15% of jobs
$23.84 is the 25th percentile. Wages below this are outliers.
$22.29 - $26.09
12% of jobs
$26.09 - $29.90
14% of jobs
The median wage is $31.17 / hr.
$29.90 - $33.70
13% of jobs
$33.70 - $37.51
12% of jobs
$39.22 is the 75th percentile. Wages above this are outliers.
$37.51 - $41.32
11% of jobs
$41.32 - $45.12
7% of jobs
$45.12 - $48.93
4% of jobs
$48.93 - $52.73
2% of jobs
$52.73 - $56.54
5% of jobs
$14
$33
$56
How much do customer success operations analyst jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for customer success operations analyst in Delaware is $33.78, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.43 per hour, depending on experience, location, and employer.
How does a customer success operations analyst typically collaborate with customer success managers and other departments?
A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.
What is a customer success operations analyst?
Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.
What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?
| Aspect | Customer Success Operations Analyst | Customer Support Specialist |
|---|---|---|
| Primary Focus | Optimizing customer success processes, data analysis, and operational efficiency | Handling customer inquiries, troubleshooting, and providing support |
| Required Skills | Data analysis, CRM tools, process improvement | Communication, problem-solving, product knowledge |
| Work Environment | Cross-functional teams, data-driven tasks, strategic planning | Customer-facing, support centers, direct interaction with clients |
| Common Certifications | CRM certifications, data analysis courses | Customer service certifications, product training |
The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?
To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.
What are popular job titles related to Customer Success Operations Analyst jobs in Delaware? For Customer Success Operations Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Success Operations Analyst jobs in Delaware look for? The top searched job categories for Customer Success Operations Analyst jobs in Delaware are:
- Customer Relationship Manager
- Customer Success Manager Salary
- Customer Success Manager Govtech
- Director Customer Success Manager
- Freelance Customer Success Manager
- Customer Success Program Manager
- Customer Success Operations
- Overnight Virtual Customer Success Manager
- Shopify Customer Success Manager
- Client Success
What cities in Delaware are hiring for Customer Success Operations Analyst jobs? Cities in Delaware with the most Customer Success Operations Analyst job openings:
Job description
FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company.
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you’ll help share the client's marketing data strategy. This includes driving data governance and consistency across systems, enabling effective audience targeting for strategic marketing initiatives, and ensuring compliance with privacy regulations such as GDPR and CCPA. This is a hands-on technical role, ideal for someone who thrives in ambiguity, works autonomously with large data sets, and brings structure to complex problems. The role involves writing complex SQL to access data in our warehouse, while also building and activating audiences through our customer data platform (CDP). The ideal candidate is innately curious and passionate about identifying novel approaches to derive value from disparate data sets and highly motivated to improve your skillset around the modern data stack.
Responsibilities:
- Audience Targeting: Develop and implement audience segmentation strategies using advanced SQL queries and data manipulation to support targeted campaigns.
- Data Governance and Management: Gain a comprehensive understanding of our data quality and flow processes, while identifying and developing solutions to enhance data usability and accessibility.
- Compliance Oversight: Ensure all marketing data practices adhere to privacy regulations, including GDPR and CCPA.
- Data Integration: Collaborate with cross-functional teams such as IT and engineering to integrate data from various sources into the customer data platform (CDP) for comprehensive analysis.
- Analytics and Reporting: Design and execute data analyses to derive actionable insights, providing stakeholders with regular reports on marketing performance and audience behaviour.
- Collaboration and Communication: Collaborate cross-functionally with marketing stakeholders to gather evolving requirements, design effective solutions, and clearly communicate nuances of the deliverable to ensure alignment and actionable outcomes.
Requirements:
- Bachelor’s degree in Data Science, Computer Science, or a related field
- Minimum of 3-5 years of experience in data management, analytics, or similar, preferably within a marketing environment
- Proficiency in SQL for data manipulation and analysis. Comfortable with Python.
- Experience working within data platforms like Databricks/Snowflake, and analytics modeling platforms such as Tableau
- Strong analytical and problem-solving skills with the ability to interpret complex data sets and generate actionable insights.
- Exceptional attention to detail and a commitment to maintaining high data quality standards.
- Demonstrates innate curiosity, comfort with ambiguity, and a proactive approach to identifying opportunities for improvement and innovation in data processes
No C2C resumes are considered
About FocusKPI
Sourced by ZipRecruiter
Industry
Computing infrastructure providers, data processing, web hosting
Company size
51 - 200 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2010