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Customer Success Operations Analyst Jobs in Colorado

This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT ...

Takes an analytical, strategic approach to our customers' success, constantly iterating to improve the whole customer experience. * Excited to bring new processes and procedures to continue to ...

Customer Success Associate

Denver, CO ยท On-site

$50K - $60K/yr

Track touchpoint cadences and manage operational context across multiple high-value accounts ... Compile metrics, build spreadsheets (Excel/Sheets) to analyze account trends, and produce accurate ...

Customer Success Associate

Denver, CO ยท On-site

$50K - $60K/yr

Track touchpoint cadences and manage operational context across multiple high-value accounts ... Compile metrics, build spreadsheets (Excel/Sheets) to analyze account trends, and produce accurate ...

Customer Success Associate

Denver, CO ยท On-site +1

$50K - $60K/yr

Track touchpoint cadences and manage operational context across multiple high-value accounts ... Compile metrics, build spreadsheets (Excel/Sheets) to analyze account trends, and produce accurate ...

Customer Success Associate

Denver, CO ยท On-site

$50K - $60K/yr

Track touchpoint cadences and manage operational context across multiple high-value accounts ... Compile metrics, build spreadsheets (Excel/Sheets) to analyze account trends, and produce accurate ...

Act as a key point of contact and trusted resource for customer operations, also engaging partner ... Analytical competency and ability to synthesize data to spot patterns and recommend improvements.

Operations Analyst

Longmont, CO ยท On-site

$65K - $75K/yr

... customers. As a team of remarkably diverse engineers, we recognize that what we are really ... Operations analyst supports management of order booking and revenue recognition. Primary ...

Act as a key point of contact and trusted resource for customer operations, also engaging partner ... Analytical competency and ability to synthesize data to spot patterns and recommend improvements.

Operations Analyst

Longmont, CO ยท On-site

$65K - $75K/yr

... customers. As a team of remarkably diverse engineers, we recognize that what we are really ... Operations analyst supports management of order booking and revenue recognition. Primary ...

Operations Analyst

Longmont, CO ยท On-site

$65K - $75K/yr

... customers. As a team of remarkably diverse engineers, we recognize that what we are really ... Operations analyst supports management of order booking and revenue recognition. Primary ...

Customer Success Manager

Westminster, CO ยท On-site

$53K - $73K/yr

With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ... and Operations. What Makes This Role Great: In this role, you will be the ultimate internal ...

You are naturally drawn to analytical work but also think strategically and foster relationships ... You love developing processes and playbooks that not only scale operations but drive additional ...

We are scaling our global operations and seeking a strategic, customer-obsessed leader to build and ... Strong analytical orientation with hands-on experience using CRM, CSM software, and analytics tools ...

You are naturally drawn to analytical work but also think strategically and foster relationships ... You love developing processes and playbooks that not only scale operations but drive additional ...

Customer Success Manager

Denver, CO ยท On-site

$89.10 - $123.75/hr

You are naturally drawn to analytical work but also think strategically and foster relationships ... You love developing processes and playbooks that not only scale operations but drive additional ...

We are scaling our global operations and seeking a strategic, customer-obsessed leader to build and ... Strong analytical orientation with hands-on experience using CRM, CSM software, and analytics tools ...

Showing results 41-60

Customer Success Operations Analyst information

See Colorado salary details

$15

$35

$59

How much do customer success operations analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer success operations analyst in Colorado is $35.49, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $42.45 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Analyst jobs in Colorado?

For Customer Success Operations Analyst jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Customer Success Operations Analyst jobs?

Cities in Colorado with the most Customer Success Operations Analyst job openings:

Infographic showing various Customer Success Operations Analyst job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $73,827 per year, or $35.5 per hour.

Customer Success Manager

Symmetrio

Denver, CO โ€ข On-site

Other

Posted 14 days ago


Job description

Customer Success Manager

Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve clinical decision-making, streamline oncology workflows, and enhance patient outcomes.

As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.

The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.

This position is based in the Denver area and requires approximately 40% travel throughout the United States.

Responsibilities
  • Serve as the primary relationship owner for assigned health system and oncology practice customers.
  • Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.
  • Drive customer adoption through proactive engagement, workflow optimization, and best practice recommendations.
  • Monitor customer health metrics, utilization, and success milestones to maximize long-term retention.
  • Lead executive business reviews and communicate measurable value, ROI, and strategic recommendations.
  • Identify customer risks early and coordinate internal resources to ensure successful resolution.
  • Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for customer needs.
  • Gather customer feedback and translate insights into product enhancement opportunities.
  • Identify expansion opportunities within existing accounts while supporting renewals and long-term growth.
  • Develop strategic success plans with measurable objectives for each customer.
  • Represent the organization at customer meetings, conferences, and industry events.