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Customer Success Manager Jobs in Rome, NY (NOW HIRING)

Branch Manager

Utica, NY · On-site

$70K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DEDICATION To our customers success! * EXCELLENCE Commitment to best in class in all we do! We hire ... Develop and manage annual branch operations to ensure profitability * Develop and implement a ...

Fleet Maintenance Supervisor- 2nd Shift

Liverpool, NY · On-site

  • Medical

  • Dental

  • Life

  • Retirement

... customer success. Visit Go Penske to learn more. Qualifications: Ability and desire to work in a positive, fast paced and high energy environment 3-5 years fleet maintenance management experience ...

Customer Accounts Advisor

Utica, NY · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Customer Accounts Advisor

Utica, NY · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Customer Accounts Advisor

Utica, NY · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Any reasonable duties requested by management Requirements * United States at least 21 years old ...

Pro Customer Service/Sales

Cicero, NY · On-site

$17 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Pro Customer Service/Sales

Liverpool, NY · On-site

$17 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Showing results 41-60

Customer Success Manager information

See Rome, NY salary details

$30.8K

$78.6K

$132.6K

How much do customer success manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer success manager in Rome, NY is $78,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,700.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What are the most commonly searched types of Customer Success jobs in Rome, NY?

The most popular types of Customer Success jobs in Rome, NY are:

What are popular job titles related to Customer Success Manager jobs in Rome, NY?

For Customer Success Manager jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Rome, NY look for?

The top searched job categories for Customer Success Manager jobs in Rome, NY are:

What cities near Rome, NY are hiring for Customer Success Manager jobs?

Cities near Rome, NY with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Rome, NY as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $78,646 per year, or $37.8 per hour.

Sr. Subcontract Management Specialist

CYNET SYSTEMS

Clay, NY • On-site

$59.35 - $85.81/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Job description

Job Overview: Pay Range: $59.35hr - $85.81hr Requirement/Must Have: Bachelor's degree (or international equivalent) and 8-10 years of relevant experience or 12-14 years of relevant work experience. Expert knowledge of subcontract terms and conditions and EPC contracting practices. Proven leadership and supervisory capability. Strong negotiation, judgment, and decision making skills. Ability to operate as a trusted deputy and extension of the Project Subcontracts Manager. Full time on site availability. Responsibilities: Implement the Supply Chain Assignment Schedule which records the Project's agreed assignment of various subcontract management tasks and the Standard Work Process Procedures applicable to Subcontract Management. Manage assigned subcontracts maintaining a continual review of progress and providing management with information regarding projected financial or technical difficulties. Coordinate with designated staff on operational activities affecting contractual rights and obligations, subcontract performance, and other major matters. Manage moderately complex contract changes by negotiating with personnel and obtaining settlement. Conform and ensure subcontract execution. Direct negotiation in the commitment of subcontracts. Develop and issue subcontracts and services agreements as assigned. Prepare bidders' lists and pre-qualify bidders. Form bid request packages and issue bid request packages to approved bidders. Coordinate bidders' questions and answers to those questions. Receive bids and evaluate bids commercially. Prepare Commercial Bid Summary and recommendations. Recommend and secure approvals in accordance with established procedures. Prepare subcontract documents for execution. Prepare and organize assigned meetings, such as pre-bid, bid clarification and pre-award meetings, for the purpose of ensuring complete understanding and agreement between the organization, the customer and contractor on all contractual matters. Conduct meetings and prepare and issue meeting notes delineating important statements, required actions and schedules after reviewing plan and agenda with supervisor. Nice to Have: Preference for subcontract management experience in Semiconductor / Data Center / Life Sciences sectors. Skills: Subcontract Formation. Subcontract Administration. Negotiation. EPC Contracting. Supply Chain Management. Bid Evaluation. Contract Compliance. Qualification And Education: Bachelor's degree or equivalent work experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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