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Customer Success Manager Remote Jobs in Decatur, GA

Linden Lab

Customer Success Specialist

Atlanta, GA · Remote

... Manager, Product Operations. This is currently a remote position. You will work from your home ... At least six months of experience in a Customer Success or Customer Support role, ideally within a ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or ... All full-time positions are hybrid, with many eligible to be completely remote * Fully Paid by ...

Milliman

Client Success Manager (MedInsight)

Atlanta, GA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

FIXD Automotive

Client Success Manager

Atlanta, GA · Remote

... Success Managers (CSM) own the relationship with each customer from on-boarding and on-going ... Role * Onboard dealership customers to AppraisalPRO and conduct initial training * Quickly and ...

FIXD Automotive

Client Success Manager

Atlanta, GA · On-site +1

... Success Managers (CSM) own the relationship with each customer from on-boarding and on-going ... Role * Onboard dealership customers to AppraisalPRO and conduct initial training * Quickly and ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site +1

$23.08 - $36.06/hr

Typically 2+ years Customer service or relationship management experience required * Typically 2+ ... The position may be remote and require reliable internet service. The preferred location for this ...

SiteCare

Client Success Advisor

Atlanta, GA · On-site +1

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients ... Strong remote communication skills. Able to build trust and manage relationships without in-person ...

SiteCare

Client Success Advisor

Atlanta, GA · Remote

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients ... Strong remote communication skills. Able to build trust and manage relationships without in-person ...

Utility Associates, Inc.

Be Seen First

Manager, Client Success

Atlanta, GA · Remote

$100K - $120K/yr

Position Summary The Manager of Client Success is responsible for managing overall client ... Travel and attend customer meetings as needed. * Brainstorm fresh ideas with senior management.

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Customer Success Manager Remote information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do customer success manager remote jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer success manager remote in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to Become a Remote Customer Success Manager

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are popular job titles related to Customer Success Manager Remote jobs in Decatur, GA? For Customer Success Manager Remote jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Decatur, GA look for? The top searched job categories for Customer Success Manager Remote jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Success Manager Remote jobs? Cities near Decatur, GA with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Decatur, GA as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.

Head of Customer Success & Growth - Remote, Impact-Driven

GotPhoto.com | fotograf.de

Atlanta, GA • Remote

Full-time

Posted 26 days ago

Job description

GotPhoto.com | fotograf.de is seeking a Head of Customer Success to lead the retention and growth strategy for our Enterprise and Scale-Up segments. You will manage a high-performing team committed to customer success and measurable outcomes.

This leadership role requires 8+ years of B2B SaaS experience, with a focus on driving NRR and establishing scalable processes for growth. The remote-first environment empowers flexibility while ensuring strong team collaboration.

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