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Customer Success Manager Cybersecurity Jobs (NOW HIRING)

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Island Company

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager What if the enterprise had complete control over the browser? What would ... Understanding of cybersecurity principles. * Strong interpersonal and communication skills, with ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Hidden Layer

Customer Success Manager- Federal

Customer Success Manager- Federal Remote, US Location- Remote (US), DC Metro Area preferred ... cybersecurity company. Own Customer Relationships & Success * Serve as the primary point of contact ...

Nasuni

Customer Success Manager

Boston, MA · Hybrid

Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni ... Its best-in-class solution also eliminates the need for additional cybersecurity measures or ...

UpGuard

Customer Success Manager

Austin, TX · On-site

Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI ... Understanding of Cyber Security best practices. * Basic/working knowledge of APIs. * Experience ...

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Seattle, WA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

FL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

UpGuard

Customer Success Manager

San Diego, CA · On-site

Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI ... Understanding of Cyber Security best practices. * Basic/working knowledge of APIs. * Experience ...

UpGuard

Customer Success Manager

Miami, FL · On-site

Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI ... Understanding of Cyber Security best practices. * Basic/working knowledge of APIs. * Experience ...

UpGuard

Customer Success Manager

Los Angeles, CA · On-site

Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI ... Understanding of Cyber Security best practices. * Basic/working knowledge of APIs. * Experience ...

StarTech.com

Customer Success Manager

Boston, MA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Cycode

Customer Success Manager

New York, NY · On-site +1

Description This is a unique opportunity to join a fast-growing cybersecurity company at the ... customers, building strong relationships and ensuring their success with our product(s) * Manage ...

HiddenLayer

Customer Success Manager- Federal

As a Customer Success Manager (CSM), Federal, you will serve as the primary post-sales relationship ... Technical background in cybersecurity, data science, machine learning, cloud infrastructure, or ...

UpGuard

Customer Success Manager

Saint Louis, MO · On-site

Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI ... Understanding of Cyber Security best practices. * Basic/working knowledge of APIs. * Experience ...

New

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

HiddenLayer

Customer Success Manager- Federal

As a Customer Success Manager (CSM), Federal, you will serve as the primary post-sales relationship ... Technical background in cybersecurity, data science, machine learning, cloud infrastructure, or ...

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Showing results 1-20

All JobsCustomer Success Manager Cybersecurity Jobs

Customer Success Manager Cybersecurity information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager cybersecurity jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer success manager cybersecurity in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Cybersecurity vs Technical Account Manager Cybersecurity?

AspectCustomer Success Manager CybersecurityTechnical Account Manager Cybersecurity
Primary FocusCustomer retention, onboarding, and satisfactionTechnical support, issue resolution, and product optimization
Required SkillsCustomer relationship management, communication, cybersecurity knowledgeTechnical expertise, troubleshooting, cybersecurity certifications
Work EnvironmentCustomer-facing, account management teamsTechnical support teams, client sites, or remote
CertificationsCustomer success or cybersecurity certifications (e.g., CCSK)Technical cybersecurity certifications (e.g., CISSP, CEH)

While both roles involve cybersecurity and client interaction, the Customer Success Manager Cybersecurity primarily focuses on maintaining customer relationships and ensuring satisfaction, whereas the Technical Account Manager Cybersecurity emphasizes technical support and resolving security issues. Both roles require cybersecurity knowledge but differ in their core responsibilities and skill sets.

How does a Customer Success Manager in cybersecurity typically collaborate with technical and sales teams to ensure client satisfaction?

As a Customer Success Manager in cybersecurity, you act as a bridge between clients, technical support, and sales teams. You regularly coordinate with technical experts to address clients’ security concerns and ensure their solutions are properly implemented. Simultaneously, you work closely with sales to identify upsell opportunities and communicate client feedback. This cross-functional collaboration is essential for delivering a seamless customer experience and driving long-term client retention.

What does a Customer Success Manager in Cybersecurity do?

A Customer Success Manager (CSM) in Cybersecurity helps clients maximize the value of cybersecurity products and services by ensuring effective onboarding, ongoing support, and proactive problem-solving. They act as a trusted advisor, guiding customers on best practices, product features, and strategies to enhance their security posture. CSMs also collaborate with technical teams to address customer concerns, promote product adoption, and contribute to customer retention and satisfaction. Ultimately, they help ensure that clients achieve their cybersecurity goals and experience a positive return on their investment.

What are the key skills and qualifications needed to thrive as a Customer Success Manager in Cybersecurity, and why are they important?

To thrive as a Customer Success Manager in Cybersecurity, you need a solid understanding of cybersecurity concepts, client relationship management, and typically a bachelor's degree in a related field. Familiarity with security platforms, CRM systems (like Salesforce), and certifications such as CSM or CISSP can be highly beneficial. Outstanding communication, problem-solving abilities, and a proactive approach to customer engagement are essential soft skills. These competencies ensure that clients are supported, secure, and satisfied, driving long-term retention and success in a rapidly evolving security landscape.
More about Customer Success Manager Cybersecurity jobs
What cities are hiring for Customer Success Manager Cybersecurity jobs? Cities with the most Customer Success Manager Cybersecurity job openings:
What states have the most Customer Success Manager Cybersecurity jobs? States with the most job openings for Customer Success Manager Cybersecurity jobs include:
What job categories do people searching Customer Success Manager Cybersecurity jobs look for? The top searched job categories for Customer Success Manager Cybersecurity jobs are:
Customer Success Manager Cybersecurity jobs near you
Infographic showing various Customer Success Manager Cybersecurity job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX • On-site

$40K - $42K/yr

Full-time

PTO

Posted 11 hours ago

Key responsibilities

  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion.

  • Engage in complex technical discussions to unravel customer challenges and craft solutions.

  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.

Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customers’ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelor’s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your résumé to apply to become our newest Customer Success Manager!

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About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021

View All Mojo Jobs