As a Regional Customer Success Manager, you will own the success and health for a segment of Podium's Automotive customers. You will develop strategies that increase engagement and delight customers ...
As a Regional Customer Success Manager, you will own the success and health for a segment of Podium's Automotive customers. You will develop strategies that increase engagement and delight customers ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
PA · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Newark, CA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
Newark, CA · On-site
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
FL · Remote
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
$70K - $80K/yr
The customer success manager will also be responsible for identifying and nurturing additional ... Knowledge of CDK applications and familiarity with automotive industry * In-depth knowledge of ...
New
$70K - $80K/yr
The customer success manager will also be responsible for identifying and nurturing additional ... Knowledge of CDK applications and familiarity with automotive industry * In-depth knowledge of ...
New
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
$65K - $75K/yr
From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
$65K - $75K/yr
From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...
Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...
Customer Success Manager
Atlanta, GA · On-site
From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
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Customer Success Manager
Atlanta, GA · On-site
From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Description The Customer Success Manager (CSM) manages a portfolio of strategic customers across ... Experience in IoT Connectivity, Telecommunications, Enterprise Mobility, SaaS, or Automotive ...
Description The Customer Success Manager (CSM) manages a portfolio of strategic customers across ... Experience in IoT Connectivity, Telecommunications, Enterprise Mobility, SaaS, or Automotive ...
Customer Success Manager
Boston, MA · On-site
Customer Success Manager The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts. As a ...
Customer Success Manager
Boston, MA · On-site
Customer Success Manager The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts. As a ...
With over 12,000 users globally, our software empowers automotive suppliers to optimize portfolios ... As a Customer Success Manager (CPQ), you will be the primary point of contact for Campfire ...
With over 12,000 users globally, our software empowers automotive suppliers to optimize portfolios ... As a Customer Success Manager (CPQ), you will be the primary point of contact for Campfire ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...
New
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...
New
Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...
Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...
Customer Success Manager Automotive information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success manager automotive jobs pay per year?
As of Aug 27, 2026, the average yearly pay for customer success manager automotive in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What does a customer success manager in the automotive industry do?
A Customer Success Manager (CSM) in the automotive industry is responsible for building and maintaining strong relationships with clients, ensuring they are satisfied with products or services offered by the company. They act as the main point of contact between the customer and the company, addressing any issues, providing support, and identifying opportunities for additional value. Their primary goal is to help customers achieve their desired outcomes while promoting customer loyalty and retention. CSMs often collaborate with sales, technical, and support teams to deliver a seamless customer experience.
How does a customer success manager in the automotive industry typically collaborate with sales and technical teams?
As a Customer Success Manager in the automotive sector, you’ll frequently act as a bridge between customers, sales representatives, and technical support teams. You’ll work closely with sales to onboard new clients, ensure smooth product adoption, and identify upselling or cross-selling opportunities. Collaboration with technical teams is essential for addressing any complex product issues or integration challenges your clients might face. This cross-functional teamwork ensures customers achieve their goals while maximizing the value they derive from your company's automotive solutions.
What are the key skills and qualifications needed to thrive as a customer success manager in the automotive industry, and why are they important?
To thrive as a Customer Success Manager in the automotive sector, you need strong knowledge of automotive products and services, experience in account management, and typically a relevant bachelor's degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and automotive-specific software is essential. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies ensure customer satisfaction, drive retention, and foster long-term partnerships in a competitive automotive market.
What is the difference between Customer Success Manager Automotive vs Service Advisor?
| Aspect | Customer Success Manager Automotive | Service Advisor |
|---|---|---|
| Primary Role | Builds customer relationships, ensures satisfaction, and promotes product/service adoption | Assists customers with vehicle repairs, explains services, and manages service appointments |
| Work Environment | Office-based, client-facing, often in corporate or dealership settings | Dealership service department, face-to-face with customers |
| Required Skills | Customer relationship management, communication, product knowledge | Technical knowledge, communication, customer service |
| Common Certifications | Customer success or account management certifications, automotive knowledge beneficial | Automotive service certifications, technical training |
The Customer Success Manager Automotive focuses on maintaining long-term customer relationships and ensuring satisfaction with automotive products or services. In contrast, a Service Advisor primarily interacts with customers during vehicle service visits, explaining repairs and managing service processes. Both roles require strong communication skills, but their daily tasks and focus differ significantly.
More about Customer Success Manager Automotive jobs
What cities are hiring for Customer Success Manager Automotive jobs?
Cities with the most Customer Success Manager Automotive job openings:
What states have the most Customer Success Manager Automotive jobs?
States with the most job openings for Customer Success Manager Automotive jobs include:
What job categories do people searching Customer Success Manager Automotive jobs look for?
The top searched job categories for Customer Success Manager Automotive jobs are:
AI Customer Success Manager (Automotive)
Remote
Podium •
Software Development • 1 - 10 employees1 - 10 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 19 days ago
Job description
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
As a Regional Customer Success Manager, you will own the success and health for a segment of Podium's Automotive customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.
You will be expected to travel 35 - 40% of the time.
What you will be doing:
What you should have:
What we hope you have:
Why you'll love working here:
Benefits
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
As a Regional Customer Success Manager, you will own the success and health for a segment of Podium's Automotive customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.
You will be expected to travel 35 - 40% of the time.
What you will be doing:
- Serve as the primary post-sales point of contact for a variety of small business customers
- Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products
- Help customers achieve maximum value from products and achieve business objectives
- Responsible for identifying opportunities for upselling and cross-selling within existing accounts
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
- Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.
- Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
What you should have:
- 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry
- Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
- Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.
- Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
- Technically adept and able to grasp complex software concepts quickly
- Empathetic and customer-centric mindset, committed to driving customer success
- Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.
- Collaborative team player with the ability to work cross-functionally to achieve common objectives.
What we hope you have:
- A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
- Experience with customer success platforms and tools.
- Familiarity with CRM and customer support software.
- Knowledge of online reputation management and customer feedback processes.
Why you'll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local businesses
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
About Podium
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Lehi, UT, US
Year founded
2014