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Customer Success Manager Automotive Jobs (NOW HIRING)

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS) Apply now Save jobSaved job Associate Enterprise Customer Success Manager (Automotive SaaS) - Dutch Bilingual At Percepta, we ...

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Posted today

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...

The customer success manager will also be responsible for identifying and nurturing additional ... Knowledge of CDK applications and familiarity with automotive industry * In-depth knowledge of ...

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From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.

From independent dealerships to some of the largest dealer groups and automotive brands in the ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...

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Customer Success Manager Automotive information

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$32.5K

$83.1K

$140K

How much do customer success manager automotive jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success manager automotive in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager in the automotive industry, and why are they important?

To thrive as a Customer Success Manager in the automotive sector, you need strong knowledge of automotive products and services, experience in account management, and typically a relevant bachelor's degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and automotive-specific software is essential. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies ensure customer satisfaction, drive retention, and foster long-term partnerships in a competitive automotive market.

What is the difference between Customer Success Manager Automotive vs Service Advisor?

AspectCustomer Success Manager AutomotiveService Advisor
Primary RoleBuilds customer relationships, ensures satisfaction, and promotes product/service adoptionAssists customers with vehicle repairs, explains services, and manages service appointments
Work EnvironmentOffice-based, client-facing, often in corporate or dealership settingsDealership service department, face-to-face with customers
Required SkillsCustomer relationship management, communication, product knowledgeTechnical knowledge, communication, customer service
Common CertificationsCustomer success or account management certifications, automotive knowledge beneficialAutomotive service certifications, technical training

The Customer Success Manager Automotive focuses on maintaining long-term customer relationships and ensuring satisfaction with automotive products or services. In contrast, a Service Advisor primarily interacts with customers during vehicle service visits, explaining repairs and managing service processes. Both roles require strong communication skills, but their daily tasks and focus differ significantly.

How does a customer success manager in the automotive industry typically collaborate with sales and technical teams?

As a Customer Success Manager in the automotive sector, you’ll frequently act as a bridge between customers, sales representatives, and technical support teams. You’ll work closely with sales to onboard new clients, ensure smooth product adoption, and identify upselling or cross-selling opportunities. Collaboration with technical teams is essential for addressing any complex product issues or integration challenges your clients might face. This cross-functional teamwork ensures customers achieve their goals while maximizing the value they derive from your company's automotive solutions.

What does a customer success manager in the automotive industry do?

A Customer Success Manager (CSM) in the automotive industry is responsible for building and maintaining strong relationships with clients, ensuring they are satisfied with products or services offered by the company. They act as the main point of contact between the customer and the company, addressing any issues, providing support, and identifying opportunities for additional value. Their primary goal is to help customers achieve their desired outcomes while promoting customer loyalty and retention. CSMs often collaborate with sales, technical, and support teams to deliver a seamless customer experience.
More about Customer Success Manager Automotive jobs
What cities are hiring for Customer Success Manager Automotive jobs? Cities with the most Customer Success Manager Automotive job openings:
What states have the most Customer Success Manager Automotive jobs? States with the most job openings for Customer Success Manager Automotive jobs include:
Infographic showing various Customer Success Manager Automotive job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)

TTEC

Hybrid

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago


TTEC rating

5.6

Company rating: 5.6 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

409th of 482 rated business services


Job description

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)
Apply now Save jobSaved job

Associate Enterprise Customer Success Manager (Automotive SaaS) - Dutch Bilingual

At Percepta, we bring first-class service across each market we support and as Associate Enterprise Customer Success Manager (AECSM) you will be creating and delivering amazing Customer experiences, whilst also enjoying the satisfaction of being part of a unique culture.

Employment Details:

Contract Type: Full-Time, Permanent, Remote (1-2 days per month onsite only)

Working Hours: 37.5 per week - Monday to Friday 8.30am to 5.00pm (occasional travel to Germany)

Salary: 45,000 per annum + benefits

Location: Dunton, Essex SS15 6EE

Are you a dynamic communicator with a passion for Customer Success? Do you thrive in fast-paced environments where your ability to build relationships and drive solutions makes a measurable impact?

We are onthe lookout for an Associate Enterprise Customer Success Manager (ECSM) to join our growing team at Dunton to work with our Dutch speaking Enterprise Customers.The role offers flexible working with minimal office attendance and occasional travel to Germany for on-site customer meetings.

Why This Role is Exciting

  • Be part of a global brand transforming fleet management through Telematics software and Charging solutions

  • Hybrid-first working: primarily remote, with just two office days per month

  • Occasional international travel to Germany, providing exposure to enterprise clients

  • Opportunity to manage end-to-end customer journeys, maximize adoption, and deliver ROI

At Percepta, we bring first-class service across each market we support and as ECSM, you will be creating and delivering amazing Customer experiences, whilst also enjoying the satisfaction of being part of a unique culture.

What Youll Be Doing:

  • Manage and optimize the post-sale Customer journey from onboarding to renewal

  • Deliver training, support, and strategic insights that drive solution adoption

  • Collaborate across internal teams to champion the voice of the Customer

  • Analyse Customer usage data to improve outcomes and reduce churn

  • Lead regular Business Reviews and manage renewals and contract extensions

  • Upsell/cross-sell software and services to boost Client ROI and satisfaction

During a Typical Day, Youll:

As ECSM, youll be the primary contact for our Enterprise Customers across the DACH region, ensuring they experience maximum value from our Clients Telematics software and Charging products. From onboarding to long-term adoption and growth, you'll act as a trusted advisorproviding strategic guidance, resolving issues, and proactively identifying opportunities for improvement and expansion. There will be occasional travel to Germany for on-site Customer meetings.

What You Bring to the Role:

  • Dutch written and verbal language skills to professional C1 Level

  • Experience in software implementations with a focus on fleet telematics or fleet management software is preferred.

  • Experience working with Dealers or Commercial Fleet Customers in a sales or service capacity preferred but not required

  • Mid-level experience in a customer-facing role (ideally in SaaS or telematics/fleet tech)

  • Strong account management skills, including managing complex accounts with multiple clients or stakeholders

  • Excellent communication, problem-solving, and project management skills

  • Strong commercial mindset with a talent for building lasting relationships

  • Experience with Salesforce or similar CRM tools

  • Self-starter who thrives in a fast-paced, ever-evolving environment

  • High emotional intelligence and adaptability

  • A team player with mentoring capabilities and a drive for success

Why Percepta

  • Competitive salary and comprehensive benefits

  • Work with a global leader driving innovation in mobility and electrification

  • Flexible, remote-friendly working environment

  • Opportunity to shape the future of commercial fleet solutions across Europe

  • A role with real purpose: helping businesses thrive through smarter transport

What You Can Expect:

  • 25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays.

  • Life Assurance 4 x annual salary

  • Contributory pension scheme

  • Private Medical Insurance

  • Comprehensive travel insurance for you and family in line with Scheme rules

  • Discounted dental scheme

  • Discounts on brand new vehicles

  • Employee Assistance Program (EAP)

About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.Our values are the heartbeat of our organization, and we live, breathe, and play by themeveryday. As a Percepta team member, you can expect:

  • Culture of Service to be treated like you are the customer from day one

  • Teamwork belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions

  • Respect a team that is accountable, dependable and gives you their full attention

  • Proactive to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

  • CareerGrowth lots of learning opportunities for aspiring minds

  • Diversity be a part of our growing diverse and community-minded organization that is all about having fun!

  • Competitive Compensation we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

#LI-Remote

Location/Division Basildon, United Kingdom, Remote Job Requisition 04D4R Work From Home Yes
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