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Customer Success Implementation Specialist Jobs (NOW HIRING)

IPID

Implementation & Customer Success Specialist

Collaborate with senior specialist to understand client requirements and translate them into ... Customer Success (50%) * Serve as a primary point of contact for clients post-implementation ...

Gaggle

Implementation Specialist

Gaggle is looking for an Implementation Specialist to work directly with customers to ensure they ... Support Customer Success Managers with the technical responsibilities of an account set-up for ...

Karbon

Implementation Specialist

Chicago, IL · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

CRM Force

HubSpot Implementation Specialist

Boston, MA · Remote

Title: HubSpot Implementation Specialist Job Type: Available as both contract and full-time ... customer success in a SaaS or technology environment - Familiarity with project management tools ...

Karbon

Implementation Specialist

Denver, CO · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

700 Credit

Implementation Specialist

Southfield, MI · On-site

Description: Implementation Specialist About 700Credit 700Credit is the industry leader in ... customer experience. * Contribute to team success: Actively support all members of the ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

The Implementation Specialist will play a key role in supporting clients through successful ... success metrics including time-to-implement, adoption readiness, and customer satisfaction.

Karbon

Implementation Specialist

Arizona City, AZ · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

Sum Theory, Inc

Implementation Specialist

Plano, TX · On-site

TITLE: Implementation Specialist POSITION TYPE: Full Time - W2 Employee LOCATION: Remote (May ... success metrics including time-to-implement, adoption readiness, and customer satisfaction.

Karbon

Implementation Specialist

Dallas, TX · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer ...

Yes Energy

Implementation Specialist

Boulder, CO · On-site +1

Position Summary The Implementation Specialist plays a key role in delivering successful customer ... Customer Success * Serve as a trusted advisor throughout the implementation process. * Lead ...

PermitFlow

Implementation Specialist

New York, NY · On-site

$100K - $130K/yr

Role Overview As Implementation Specialist , you will report to the Vice President of Customer Success and support onboarding across PermitFlow's mid-market and enterprise accounts. You'll execute ...

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Showing results 21-40

All JobsCustomer Success Implementation Specialist Jobs

Customer Success Implementation Specialist information

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How much do customer success implementation specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer success implementation specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Customer Success Implementation Specialist vs Customer Success Manager?

AspectCustomer Success Implementation SpecialistCustomer Success Manager
Primary FocusImplementing solutions, onboarding, and technical setupBuilding relationships, retention, and account growth
Required SkillsTechnical knowledge, onboarding processes, communicationCustomer relationship management, strategic planning
Work EnvironmentProject-based, technical teams, onboarding phasesAccount management, ongoing customer engagement
Common Industry UsageSoftware, SaaS, technical productsSoftware, SaaS, service industries

The Customer Success Implementation Specialist primarily focuses on onboarding and implementing products for new clients, ensuring technical setup and smooth transition. In contrast, the Customer Success Manager maintains ongoing relationships, drives customer retention, and seeks upsell opportunities. Both roles require strong communication skills, but their core responsibilities differ in scope and focus.

What does a customer success implementation specialist do?

A customer success implementation specialist helps clients set up and adopt a company's products or services, ensuring a smooth onboarding process. They provide training, support, and troubleshooting to maximize customer satisfaction and retention, often using tools like CRM software and project management platforms.
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Customer Success Implementation Specialist jobs near you

Implementation & Customer Success Specialist

IPID

Remote

Other

Posted 28 days ago

Job description

Job Title

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

Core Responsibilities

Pre-Sales (25%)

  • Support sales team in client-facing pre-sales activities, acting as a trusted partner to prospects.
  • Assist in preparing demos, presentations, and technical documentation to help secure client sign-ups.
  • Collaborate with senior specialist to understand client requirements and translate them into actionable solutions.

Implementation (25%)

  • Assist in the implementation of iPiD's solutions, ensuring smooth onboarding and integration for clients.
  • Work with clients to gather requirements and support technical setup, focusing on APIs and workflows.
  • Coordinate with Technology and Product teams to support integration tasks and troubleshoot basic issues.
  • Document lessons learned and contributed to internal knowledge-sharing resources.

Customer Success (50%)

  • Serve as a primary point of contact for clients post-implementation, fostering long-term relationships and client satisfaction.
  • Deliver ongoing training, enablement sessions, and best-practice guidance to help clients maximize the value of iPiD's solutions.
  • Monitor client usage data and feedback to identify pain points, opportunities for improvement, and potential expansion.
  • Proactively identify and escalate client issues or risks to senior team members before they impact client experience.
  • Support retention and advocacy efforts by ensuring clients achieve measurable success with iPiD's solutions.

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