ZipRecruiter

Log In

1

Customer Success Engineer Jobs in Texas (NOW HIRING)

Altruist

Senior Customer Success Engineer

Dallas, TX · On-site

$103K - $142K/yr

The opportunity We're hiring a Senior Customer Success Engineer to sit at the intersection of AI innovation and customer operations. This isn't a traditional engineering role - it's a mission ...

Sonar

Customer Success Engineer - America

Austin, TX · On-site

Position description We're launching Customer Success Engineering - a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...

Sonar

Customer Success Engineer - America

Austin, TX

Position description We're launching Customer Success Engineering - a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...

Sonar

Customer Success Engineer - America

Austin, TX · On-site

Position description We're launching Customer Success Engineering -- a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...

Inorsa

Customer Success Engineer - Wireless

Austin, TX · On-site

... engineering industries through automation tools. They are seeking a Wireless Solutions Architect to serve as a technical advisor for customers, helping them adopt and implement AI-powered telecom ...

Hp

Customer Success Engineer, Industry Solutions

Spring, TX · On-site

$116K - $182K/yr

Customer Success Engineer, Industry Solutions Description - Job Summary Retail and Industrial Solutions is scaling our business up to include the biggest of the big Retail customers. Those customers ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Engineer JobsCustomer Success Engineer Jobs in Texas

Customer Success Engineer information

See Texas salary details

$10

$22

$44

How much do customer success engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer success engineer in Texas is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What are the most commonly searched types of Customer Success Engineer jobs in Texas?

The most popular types of Customer Success Engineer jobs in Texas are:

What are popular job titles related to Customer Success Engineer jobs in Texas?

For Customer Success Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Success Engineer jobs in Texas look for?

The top searched job categories for Customer Success Engineer jobs in Texas are:

What cities in Texas are hiring for Customer Success Engineer jobs?

Cities in Texas with the most Customer Success Engineer job openings:

Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,927 per year, or $22.6 per hour.

Senior Customer Success Engineer

Dallas, TX • On-site

Altruist
Finance and Insurance • 11 - 50 employees
Learn more about Altruistexternal

$103K - $142K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

About Altruist
Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, optimize time and resources, and deliver superior outcomes for their clients.
We're looking for exceptional talent to help us achieve our mission of making financial advice better, more affordable, and accessible to all. If you're passionate about challenging the status quo and want to do the most important work of your life, we'd love to meet you!
But first, our values
Kindness - Kindness doesn't just equal niceness. We listen to understand. We embrace, and encourage healthy debate and diverse perspectives. We approach conflict openly, honestly, and respectfully.
Brilliance - Humility is the skill we're most proud of and possessing a growth mindset is always top of mind. We take ownership in everything we touch; regularly using our unique superpowers to reach a common goal as a team. We succeed and fail as one.
Grit - When challenges arise, we stay laser focused on achieving our mission and finding a way forward, even when it's hard. We are nimble and maintain a sense of urgency, swiftly adapting to change and overcoming obstacles.
The opportunity
We're hiring a Senior Customer Success Engineer to sit at the intersection of AI innovation and customer operations. This isn't a traditional engineering role - it's a mission-critical position dedicated to one thing: making our Customer Success team dramatically more effective through the power of AI. Our mission is to make financial advice more affordable and accessible - and that depends on a Customer Success function that scales through intelligence, not headcount. You'll spend the majority of your time designing and shipping AI agents, automations, and internal tools - with a product manager's instinct for what's worth building and a CX obsession for how it feels to use. That means building intelligent onboarding flows, self-service support experiences, and proactive engagement tools that users interact with every day. This role is for someone who is deeply technical, product-minded, and moves fast in an Agile environment. You think like an engineer, an operator, and a PM all at once - opinionated about tooling, obsessive about customer experience, and pragmatic about the tradeoffs that keep our team lean and our mission within reach.
*This is hybrid role, requiring three days per week in our San Francisco, Culver City, or Dallas office.
Your impact
  • Design, build, and iterate on AI agents and applications - both internal tools that automate workflows for the Customer Success team and customer-facing experiences that optimize key moments in the journey (onboarding, self-service support, proactive engagement).
  • Scope and prioritize what to build - look at a messy list of requests and identify the highest-leverage opportunity rather than just building what's asked.
  • Think from the customer's perspective first - whether building internal tools or customer-facing experiences, consider how real people will interact with what you build and iterate based on their feedback.
  • Define success before shipping - set clear metrics, track adoption and outcomes, and use data to validate whether a tool is actually moving the needle.
  • Understand the business context behind the work - reason about cost-to-serve, efficiency tradeoffs, and ROI, and use that lens to make better decisions about what to build and how.
  • Own the technical decisions end-to-end - select the right LLMs, orchestration frameworks, and third-party tools for each use case, and write clean, maintainable code (leveraging AI-assisted development) that ships quickly without sacrificing reliability.
  • Partner with DevOps and Security to ensure AI agents and applications are deployed reliably, meet security and compliance standards, and are built with production-grade infrastructure.
  • Collaborate closely with CS leadership and frontline team members to deeply understand pain points and translate them into high-impact solutions.
  • Drive adoption and scalability - run demos and training sessions to onboard users onto new tools, and establish best practices, playbooks, and documentation so solutions stick.

What you bring
  • 5-8+ years software engineering background with production experience building and shipping systems.
  • A proven track record of owning outcomes, not just outputs - someone who prioritizes ruthlessly, holds themselves accountable to results, and doesn't consider something shipped until it's working in the hands of users.
  • Strong product instincts - comfortable looking at a messy list of requests and identifying the highest-leverage opportunity, defining what "done" means, and saying no to work that won't move the needle.
  • Genuine obsession with customer experience - you think about how real people (advisors, internal teams) will interact with what you build, and you iterate based on their feedback rather than assumptions.
  • Comfort reasoning about cost-to-serve, efficiency tradeoffs, and ROI - you make decisions about what to build and how based on business impact, not just technical interest.
  • Strong proficiency in at least one modern language (Python preferred), comfort picking up new frameworks quickly, and fluency with AI coding assistants - using them to ship more, faster, without sacrificing reliability or code quality.
  • Hands-on experience building with LLMs (OpenAI, Anthropic, Gemini, open-source), agent frameworks (LangChain, LlamaIndex, CrewAI, or similar), and a strong intuition for prompt engineering, RAG architectures, and the practical limits of AI in production - including how to evaluate tools and models on cost, latency, accuracy, and maintainability tradeoffs.
  • Deep comfort with APIs, webhooks, and integration patterns, plus experience working with messy real-world data and transforming it into clean, reliable pipelines.
  • Comfortable working with CRM platforms (we use Salesforce, including Service Cloud and Experience Cloud) or confident ramping up quickly. Prior Salesforce experience (Apex, Flow, or Salesforce APIs) is a strong bonus.
  • Self-directed and proactive - you identify opportunities, propose solutions, and drive them to completion without heavy oversight, even through initial ambiguity.

What we bring
Attracting and retaining top-tier talent is a priority. We are proud of the culture we've built and are cognizant of the ever-changing professional landscape. Our dynamic offering of perks and benefits are tailored for you to feel your best while doing your best.
  • Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX. Our offices are intentionally designed for comfort, collaboration, and productivity.
  • Competitive total compensation.
  • Premium healthcare, dental, and vision insurance plans (HMO and PPO).
  • 401k savings plan with a 4% match and immediate vesting.
  • 16 week paid parental leave after one year of employment.
  • Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
  • Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
  • Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
  • One month work from anywhere policy (with the exception of a few countries).

Total compensation includes a competitive benefits package, along with a bonus program for eligible roles. For salaried positions, a salary offer will be determined by a number of factors including experience, skill level, internal pay equity, geographic location, and other relevant business considerations. We review all employee pay and compensation programs regularly to ensure fair, equitable, and competitive pay. At Altruist, we are committed to providing fair, equitable, and competitive compensation by leveraging market data to inform our pay bands. Base salaries will be reviewed at regular intervals throughout the year, typically in conjunction with performance review cycles. By evaluating compensation on a regular basis, we are able to reward high performance and ensure all employees have opportunities for growth.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Altruist we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Apply