The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Quick apply
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX · On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX · On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX · On-site
Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...
Customer Success Engineer
Austin, TX · On-site
Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes. * Lead onboarding, configuration, and integration enablement for new ...
Customer Success Engineer
Austin, TX · On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Quick apply
Customer Success Engineer
Austin, TX · On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
The role of Customer Success Engineer involves serving as a technical advisor to clients, helping them adopt Inorsa's AI-powered solutions to streamline their workflows and increase efficiency.
The role of Customer Success Engineer involves serving as a technical advisor to clients, helping them adopt Inorsa's AI-powered solutions to streamline their workflows and increase efficiency.
Position description We're launching Customer Success Engineering - a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...
Position description We're launching Customer Success Engineering - a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...
Position description We're launching Customer Success Engineering - a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...
Position description We're launching Customer Success Engineering - a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
Position description We're launching Customer Success Engineering -- a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...
Quick apply
Position description We're launching Customer Success Engineering -- a brand-new function at Sonar, built from Austin Tx. As a founding CSE, you'll help write the playbook. We are proactive technical ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
We're looking for a Customer Success Engineer I to drive the success of Procore's SMB customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert ...
... engineering industries through automation tools. They are seeking a Wireless Solutions Architect to serve as a technical advisor for customers, helping them adopt and implement AI-powered telecom ...
... engineering industries through automation tools. They are seeking a Wireless Solutions Architect to serve as a technical advisor for customers, helping them adopt and implement AI-powered telecom ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Quick apply
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people ...
Customer Success Manager
Austin, TX · On-site
The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...
Customer Success Manager
Austin, TX · On-site
The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...
Customer Success Engineer information
See Austin, TX salary details
$11.25 - $14.43
9% of jobs
$17.16 is the 25th percentile. Wages below this are outliers.
$14.43 - $17.60
19% of jobs
The median wage is $20.38 / hr.
$17.60 - $20.78
26% of jobs
$23.49 is the 75th percentile. Wages above this are outliers.
$20.78 - $23.95
26% of jobs
$23.95 - $27.13
11% of jobs
$27.13 - $30.30
4% of jobs
$30.30 - $33.48
3% of jobs
$33.48 - $36.65
2% of jobs
$36.65 - $39.83
0% of jobs
$39.83 - $43
0% of jobs
$43 - $46.18
1% of jobs
$11
$23
$46
How much do customer success engineer jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for customer success engineer in Austin, TX is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.62 per hour, depending on experience, location, and employer.
What is a customer success engineer?
Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a customer success engineer?
To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.
How does a customer success engineer typically collaborate with other teams within a company?
Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.
What is the difference between Customer Success Engineer vs Technical Support Engineer?
| Aspect | Customer Success Engineer | Technical Support Engineer |
|---|---|---|
| Credentials | Typically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are common | Often requires similar technical degrees or certifications; focus on troubleshooting skills |
| Work Environment | Proactively engages with clients to ensure product adoption and success, often in SaaS companies | Responds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting |
| Employer & Industry | Used in SaaS, cloud services, and software companies focusing on customer retention | Common in IT, software, and hardware companies providing technical assistance |
While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.
What are the most commonly searched types of Customer Success Engineer jobs in Austin, TX?
The most popular types of Customer Success Engineer jobs in Austin, TX are:
What are popular job titles related to Customer Success Engineer jobs in Austin, TX?
For Customer Success Engineer jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Engineer jobs in Austin, TX look for?
The top searched job categories for Customer Success Engineer jobs in Austin, TX are:
- Remote Customer Success
- Entry Level Customer Success Manager Remote
- Customer Success Associate Remote
- Entry Level Customer Success Manager
- Customer Success
- Customer Success Saas
- Remote Customer Success Engineer
- Strategic Customer Success Manager
- Scaled Customer Success Manager
- Full Time Customer Success Manager Remote
What cities near Austin, TX are hiring for Customer Success Engineer jobs?
Cities near Austin, TX with the most Customer Success Engineer job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 2 hours ago
Job description
This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and support. Learn and sharpen your SQL skills and diagnose integration issues using products like Postman. You will help onboard some of the nation’s top companies working in partnership with Account Executives, Account Managers and fellow CX engineers to present a cohesive, team-oriented approach to customers.
As a Customer Success Engineer, you will:
- Accurately onboard clients onto the platform
- Continually monitor dedicated accounts and make optimizations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter
- Become a product expert and influence the product roadmap.
- Provide appropriate product suggestions on a client-by-client basis
- Minimize churn by enlisting all available corporate resources to solve problems & drive results
- Prepare and conduct regularly scheduled trend and metric reviews with clients
- Resolve technical, product and account issues as they occur
- Accurately document all relevant activity in Salesforce
What we are looking for in a highly qualified candidate:
- Current Bachelor's degree (or expected graduation by May 2026) from a top school.
- Demonstrated interest in data / analytics. Willingness to learn and utilize SQL
- Very adaptable and open to change in a fast-paced team environment
- High level of natural curiosity to challenge the status quo
- Excellent verbal and written communication, presentation, and interpersonal skills
- Must be eligible to work permanently in the United States without employer sponsorship at any time now or in the future
Benefits:
- Highly competitive salary & total compensation
- Company-paid gym membership or Classpass
- Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents
- 401(k) retirement plan with 3% employer contribution
- Paid company holidays and unlimited PTO
- Awesome company events
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