ZipRecruiter

Log In

1

Customer Success Associate Jobs in Puerto Rico (NOW HIRING)

Torrid

Sales Associate

Barceloneta, PR · On-site

$11.75 - $16/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

San Juan, PR · On-site

$13.75 - $18.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Office Depot

Retail Store Associate (Seasonal)

Guaynabo, PR · On-site

$12.50 - $14.25/hr

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable ...

Office Depot

Retail Store Associate (Seasonal)

Hatillo, PR · On-site

$12.75 - $14.75/hr

As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable ...

Torrid

PR

$12.25 - $16.50/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Carolina, PR

$12.25 - $16.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

San Juan, PR

$13.75 - $18.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Barceloneta, PR

$11.75 - $16/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

previous page

Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Puerto Rico

Customer Success Associate information

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Puerto Rico?

The most popular types of Customer Success jobs in Puerto Rico are:

What are popular job titles related to Customer Success Associate jobs in Puerto Rico?

For Customer Success Associate jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Puerto Rico look for?

The top searched job categories for Customer Success Associate jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Success Associate jobs?

Cities in Puerto Rico with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 74% In-person, and 26% Remote job distribution.

Sales Associate

Torrid

Barceloneta, PR • On-site

$11.75 - $16/hr

Full-time

Retirement

Re-posted 16 days ago

Torrid rating

5.4

Company rating: 5.4 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

75th of 104 rated fashion retailers

Job description

Description
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.
What You'll Do:
  • Provide an amazing shopping experience that will encourage positive customer connections and loyalty
  • Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
  • Cover the sales floor and helps ensure all visual standards are met
  • Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You'll Need:
  • Previous sales or customer service experience a plus
  • Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
  • Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)
  • Able to stand and walk around during scheduled
  • Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:
  • Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
  • 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

What Torrid employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply