Customer Success Associate Remote Jobs in Rochester, NY

Project Manager- Multifamily – Lead Ground-Up and Multi-Family Construction for GLC Business Services

Job Overview

• Company: GLC Business Services
• Salary/Pay Rate: $115,000 to $135,000 per year plus Performance-Based Bonus
• Location: Rochester, NY (50% local Travel Required)
• Job/Employment Type: Full Time
• Project Scope: Commercial (Ground-Up & Multi-Family)
• Mandatory Licences & Certifications: Valid Drivers License.

The Opportunity

You will serve as a premier operational leader, directing multiple high-profile ground-up and multi-family construction projects from preconstruction through final closeout. This high-impact role gives you the autonomy to manage substantial budgets and complex timelines while directly mentoring a dedicated project team. You will drive both project profitability and client satisfaction within an established company that actively invests in your professional growth.

How You Will Make an Impact

• Lead, direct, and coordinate project teams to ensure peak operational efficiency and adherence to company standards.
• Drive project profitability and timely execution by developing and actively managing comprehensive master project schedules.
• Solicit, negotiate, and execute contracts with key subcontractors, vendors, and raw material service providers.
• Manage overall project costs by reviewing change orders and preparing monthly cost-to-complete financial projections.
• Foster and maintain deep client relationships to guarantee complete customer satisfaction and protect future business retention.
• Provide ongoing leadership, performance support, and dedicated mentorship to Project Managers and Assistant Project Managers.

Required Qualifications & Experience

• Deep project management experience leading complex, multi-phase structural developments safely and within budget.
• Profound knowledge of construction documents, architectural blueprints, local building codes, and regulatory requirements.
• Experience with Procore, or similar software.
• Excellent verbal and written communication skills necessary for high-level client collaboration and business development.
• Absolute willingness to travel up to 50% to various regional project sites.

Preferred Qualifications & Experience

• Minimum of 5 years of related construction project management experience.
• Associate or Bachelor's degree in Construction Management or a related engineering field.
• Valid OSHA 30 certification
• Proven track record managing ground-up and wood frame multi-family structural projects.
• High level of proficiency utilizing Procore software for schedule tracking, cost-coding, and team documentation.
• Demonstrated history of supervising staff and contributing to community engagement or recruitment initiatives.

Compensation & Benefits

• Performance-based bonus opportunities tied directly to project success metrics.
• 401(k) retirement savings program featuring a 50% company match.
• Weekly pay cycle and overtime flexibility.
• Comprehensive medical, dental, and vision insurance coverage options.
• 100% employer-paid life and disability insurance protections.
• Paid time off including company holidays, vacation, and sick leave.
• Paid parental leave, relocation assistance, and travel per diem for remote assignments.
• Corporate tech package including a provided smartphone or tablet.

About Us

GLC Business Services is a well-established, trusted name in general construction with a supportive, family-oriented culture. We believe in promoting from within and providing the continuous training, mentorship, and tools necessary for career growth. Our team celebrates success together through collaboration, respect, and mutual accountability.

GLC Business Services is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.