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Customer Success Associate Remote Jobs in Oregon

Tines

Lead Customer Success Manager - West

OR · Remote

$190K - $220K/yr

This is a remote position that must be based in PST or MST. Role Overview As a Lead Customer Success Manager , you will own the post-sales strategic relationship, retention, and value realization ...

Tines

Customer Success Manager II - West

OR · Remote

$125K/yr

This is a remote position that must be based in PST or MST. The Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more ...

Experity

Client Success Manager - Full Time - Remote

OR · On-site +1

$66K - $90K/yr

Remote: Experity offers Team Members the opportunity to work remotely or in an office ... Own and manage a portfolio of accounts across multiple customer segments, ensuring high levels of ...

LPL Financial

Client Service Associate - Remote

OR · Remote

$25.85 - $43.08/hr

... success while helping clients pursue their financial goals. Job Overview: The primary role of the ... The ideal candidate will have a strong attention to detail, excellent customer services skills ...

Unqork

Principal Customer Advocate Manager

OR · Remote

$115K - $145K/yr

Develop and execute customer success strategies, ensuring adherence to best practices and ... As a remote-first company, Unqork incorporates a geographic differential into our compensation ...

Cresta

AI Value Partner, Customer Analytics

OR · On-site +1

Cresta is expanding its Customer Success organization with a dedicated analytics function focused ... Work from home office stipend to help you succeed in a remote environment * Lunches and dinners ...

Cresta

AI Success Manager

OR · On-site +1

As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities ... Show up prepared (on-site or remote) with clear recommendations and practical solutions. Balance ...

Ylopo

Strategic Client Success Manager

OR · Remote

$70K - $80K/yr

Serve as a trusted advisor to a portfolio of key customers by listening to them, understanding ... This role is currently fully remote. Some small amount of long-distance travel may be required for ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Oregon

Customer Success Associate Remote information

See Oregon salary details

$19.6K

$56K

$98.3K

How much do customer success associate remote jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success associate remote in Oregon is $56,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Oregon? The most popular types of Customer Success Remote jobs in Oregon are:
What are popular job titles related to Customer Success Associate Remote jobs in Oregon? For Customer Success Associate Remote jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Oregon look for? The top searched job categories for Customer Success Associate Remote jobs in Oregon are:
What cities in Oregon are hiring for Customer Success Associate Remote jobs? Cities in Oregon with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Oregon as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,027 per year, or $26.9 per hour.

Lead Customer Success Manager - West

Tines

OR • Remote

$190K - $220K/yr

Full-time

Posted 8 days ago

Job description

This is a remote position that must be based in PST or MST.

Role Overview

As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across our highest-stakes enterprise accounts. You are a self-starter and bar-raiser who operates with high autonomy, driving customer outcomes while working in tight partnership with Sales to uncover and capitalize on strategic growth opportunities.

In this role, you will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts-including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals, ensuring customers realize maximum value from their investment and naturally expand their footprint with us.

Key Responsibilities
  • Drive Strategic Account Value & Retention: Accountable for net retention, customer health, and long-term strategic alignment across a portfolio of complex enterprise accounts.
  • Partner with Sales for Account Growth: Work side-by-side with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities that directly support the customer's technical roadmap.
  • Integrate with Technical Counterparts: Partner closely with Forward-Deployed Engineers (FDEs) and technical leads to ensure technical delivery aligns directly with the client's business outcomes, removing friction and accelerating time-to-value.
  • Operate as an Independent Bar-Raiser: Proactively build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without needing step-by-step guidance.
  • Cultivate C-Suite & Technical Sponsorship: Build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure continuous alignment with top corporate initiatives.
  • Drive Business Outcomes & QBRs: Shift client conversations from product usage to business impact, leading executive business reviews (EBRs/QBRs) that demonstrate clear ROI and anchor the account for long-term growth.
Qualifications & Requirements
  • Post-Sales Strategic Track Record: 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
  • Commercial Acumen & Growth Mindset: Proven history of partnering with Sales to identify, nurture, and help close upsells, expansions, and renewals in complex, multi-stakeholder environments.
  • Technical & FDE Alignment: Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
  • High Autonomy & Leadership: Self-motivated bar-raiser with a bias for action who excels in ambiguous, fast-paced environments and takes full accountability for account outcomes.
  • Executive Presence: Outstanding communication and presentation skills, with a track record of challenging and advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves / Pluses
  • High Tech Industry Expertise: Domain knowledge in High Tech (e.g., cloud native, hardware/software OEMs, or AI/ML platforms) and an understanding of how engineering-led enterprises operate and scale.
What Success Looks Like in Year 1
  • Month 3: Fully onboarded, account health assessments completed, and tight alignment established with assigned Sales AEs and FDE teams on key accounts.
  • Month 6: Value-realization frameworks and executive cadence active across all accounts, with clear expansion pipelines co-developed alongside Sales.
  • Month 12: High Net Retention Rate (NRR) achieved across the portfolio, demonstrable business outcomes delivered with FDEs, and elevated CS playbooks established as standard practice for the broader team.

Target Annual Earnings (salary + commission): $190K-220K OTE

Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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