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Customer Success Associate Remote Jobs in Oregon

Prove

Customer Success Manager, Partners Team

OR · On-site +1

$120K - $135K/yr

US, remote The Customer Success Manager, Partners Team oversees partner retention and enablement by acting as a partner advocate within the organization and streamlining the end-to-end partner ...

Tines

Customer Success Manager II - West

OR · Remote

$125K/yr

This is a remote position that must be based in PST or MST. The Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more ...

Tines

Customer Success Manager II - Central

OR · Remote

$125K/yr

This is a remote position that must be based in CST. The Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the ...

Experity

Client Success Manager - Full Time - Remote

OR · On-site +1

$66K - $90K/yr

Remote: Experity offers Team Members the opportunity to work remotely or in an office ... Own and manage a portfolio of accounts across multiple customer segments, ensuring high levels of ...

DocuSign

Senior Customer Success Account Manager

Employee is not required to be in or near an office frequently and works from a designated remote ... or Customer Success, ideally within SaaS offerings * Experience with quota-carrying roles and ...

Unqork

Principal Customer Advocate Manager

OR · Remote

$115K - $145K/yr

Develop and execute customer success strategies, ensuring adherence to best practices and ... As a remote-first company, Unqork incorporates a geographic differential into our compensation ...

Team8

Bluespine-Director of Customer Success

OR · On-site +1

Requirements * 5-8 years of experience in account management, client success, or related roles within data analytics, technology, or consulting environments. * 4 years of experience in healthcare ...

PaulHood

Client Success Manager

$50K - $65K/yr

Remote/Hybrid Eligible Budget: $50k - $65k DOE About the Role At PaulHood we are transforming the ... You'll also need 2-4 years of experience in Customer Success, Account Management, or Customer ...

Cresta

AI Value Partner, Customer Analytics

OR · On-site +1

Cresta is expanding its Customer Success organization with a dedicated analytics function focused ... Work from home office stipend to help you succeed in a remote environment * Lunches and dinners ...

Cresta

AI Success Manager

OR · On-site +1

As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities ... Show up prepared (on-site or remote) with clear recommendations and practical solutions. Balance ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Oregon

Customer Success Associate Remote information

See Oregon salary details

$19.6K

$56K

$98.3K

How much do customer success associate remote jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer success associate remote in Oregon is $56,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $69,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Oregon? The most popular types of Customer Success Remote jobs in Oregon are:
What are popular job titles related to Customer Success Associate Remote jobs in Oregon? For Customer Success Associate Remote jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Oregon look for? The top searched job categories for Customer Success Associate Remote jobs in Oregon are:
What cities in Oregon are hiring for Customer Success Associate Remote jobs? Cities in Oregon with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,027 per year, or $26.9 per hour.
Customer Success Manager, Partners Team

Customer Success Manager, Partners Team

Prove

OR • On-site, Remote

$120K - $135K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: Customer Success Manager, Partners Team

Department: Partnerships

Reports To: Manager, Customer Success - Partners

FLSA Status: Exempt

Location: US, remote 

The Customer Success Manager, Partners Team oversees partner retention and enablement by acting as a partner advocate within the organization and streamlining the end-to-end partner ecosystem experience.

The Customer Success Manager will be partner-focused and Prove product savvy. You are someone who wants to blend people and technology to drive and exceed successful outcomes for our channel partners, resellers, and strategic alliances-as well as their downstream clients. You are naturally curious and thrive on learning how technology works to solve problems. You pair your knowledge and experience to advise partners, ultimately acquiring deep knowledge of the partner's organization, go-to-market strategies, and business objectives. You are passionate about building strong ecosystem relationships, delivering mutual value, identifying co-selling growth potential, and ultimately turning partners into raving Prove fans!

Key Responsibilities
  • Partner Trust & Advocacy: Establish a reputation as a trusted advisor via regular business reviews presenting the status of the Prove partnership, reviewing active and future joint integrations, and demonstrating the value Prove delivers to the partner's portfolio.
  • SME of Partner Use Cases: Quickly become a subject matter expert on partners' business models and downstream use cases while striking a healthy balance between partner satisfaction and delivering mutual business value.
  • NPS & Health Alignment: Primarily responsible for achieving corporate objectives measured by a Partner Net Promoter Score (NPS) and overall health of the partner portfolio.
  • Forecasting & Indirect Revenue: Responsible for forecasting live revenue flowing through partners, developing a deep understanding of partner-led pipelines, and tracking any seasonality tied to their specific industries.
  • Renewals & Expansion: Monitor partner contract renewals and work proactively to secure renewals on time. Work closely with Partner Account Managers to strategize on volume commitments, added AGV, and up-selling/cross-selling additional products into the partner's tech stack or marketplace.
  • Quarter Business Reviews (QBRs): Organize and host executive-level QBRs with partner leadership to align on mutual commercial goals, joint-marketing initiatives, and long-term ecosystem plans.
  • Optimization & Indirect Drive: Present areas of optimization to partners via collaboration with Account Directors and Technical Account Managers to maximize the adoption and value of Prove solutions.
  • Ecosystem Troubleshooting & Escalation: Responsible for the creation, tracking, and escalation of partner-specific internal ticketing needs across Support, SC, Product, Data Science, and Fraud teams.
  • Product & Channel Expertise: Develop a deep understanding of our products and how they embed into third-party platforms. Stay updated on the latest features, and effectively communicate how these updates benefit both the partner and their end-users.
  • Travel Requirement: Roughly 20% for partner onsite visits and industry events.
Qualifications and Experience
  • 3 to 5 years in a customer-facing or partner-facing role, such as Channel Customer Success, Partner Management, Account Management, or Indirect Sales.
  • Excellent project management, relationship-building, and long-term alliance planning skills.
  • Strong written and verbal communication, documentation, presentation, interpersonal, and partner-service skills.
  • Possess experience within a highly regulated market (i.e., Fintech, Insurance, Retail, Banking). Knowledge of digital identity and Authentication is strongly preferred.
  • Prefer channel-selling strategies, enablement experience, and negotiation skills.
  • Aptitude and passion for technology, ecosystem KPIs, data, and building B2B2C business cases.
  • Excellent ambition and desire to grow and expand your career within a fast-paced channel ecosystem.
  • Track record of building and maintaining successful partner or multi-stakeholder relationships.
  • Experience in cybersecurity, fintech, or a fast-growing startup is strongly preferred
  • Experience with technical data platforms such as Splunk, Looker, etc., and investigating API transactions is preferred.
  • Promote, maintain, and enhance our cultural values of humility, passion, inclusion, and leadership.
  • Strong passion for learning about our products and markets through in-house and external training.
  • Experience in high-growth / pre-IPO Technology companies.

The anticipated salary pay range for Metro 2 areas for this role is $120,000 - $135,000 plus sales incentive plan.
The anticipated salary pay range for Metro 3 areas for this role is  $110,000 - $130,000 plus sales incentive plan.

Offered salary will be determined by the applicant's experience, knowledge, skills, geo-location and abilities as well as internal equity and alignment with market data.

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