ZipRecruiter

Log In

1

Customer Success Advisor Jobs in Michigan (NOW HIRING)

aan

Customer Accounts Advisor

Burton, MI · On-site

$14 - $15/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor

Jackson, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor

Muskegon, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor

Jackson, MI

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor

Grand Rapids, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor

Burton, MI

$14 - $15/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

Aaron's

Customer Accounts Advisor

Grand Rapids, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

Aaron's

Customer Accounts Advisor

Lansing, MI · On-site

$15 - $16/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

Aaron's

Customer Accounts Advisor

Jackson, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

Aaron's

Customer Accounts Advisor

Muskegon, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

Aaron's

Customer Accounts Advisor

Burton, MI · On-site

$14 - $15/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor Part-Time

Muskegon, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

aan

Customer Accounts Advisor Part-Time

Muskegon, MI · On-site

$13.75 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult ...

Evolv

Be Seen First

Strategic Payments Advisor-Banking & Merchant Services

Grand Rapids, MI · On-site

$85K - $125K/yr

Partner with Evolv's onboarding and customer success teams to ensure a great client experience ... help our advisors succeed. You'll have trusted introductions through established banking ...

Evolv

Be Seen First

Strategic Payments Advisor-Banking & Merchant Services

Lansing, MI · On-site

$85K - $125K/yr

Partner with Evolv's onboarding and customer success teams to ensure a great client experience ... help our advisors succeed. You'll have trusted introductions through established banking ...

Evolv

Be Seen First

Strategic Payments Advisor-Banking & Merchant Services

Kalamazoo, MI · On-site

$85K - $125K/yr

Partner with Evolv's onboarding and customer success teams to ensure a great client experience ... help our advisors succeed. You'll have trusted introductions through established banking ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in Michigan

Customer Success Advisor information

See Michigan salary details

$9

$18

$29

How much do customer success advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer success advisor in Michigan is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $20.72 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in Michigan?

For Customer Success Advisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in Michigan look for?

The top searched job categories for Customer Success Advisor jobs in Michigan are:

What cities in Michigan are hiring for Customer Success Advisor jobs?

Cities in Michigan with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in Michigan as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,599 per year, or $18.1 per hour.

Customer Accounts Advisor

Aaron's Family of Companies

Burton, MI • On-site

$14 - $15/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Customer Accounts Advisor

The salary range for this role is $14.00 to $15.00 per hour/annually*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 
Skills for Success  
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 
The Work  

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone 
  • Sell customers on the benefits of timely lease agreement renewal payments 
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals 
  • Assist with merchandise returns and guest deliveries as directed by management 
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned 
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily 
  • Load, secure and protect product in company vehicle 
  • Safely operate company vehicle 
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management 

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

C0789 - Burton

Burton

MI

Education:nullEmployment Type: Corporate Retail Store

Apply