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Customer Service Jobs in Rochester, MI (NOW HIRING)

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

New

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Refloor

Customer Service Representative (CSR)

Troy, MI

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Walgreens

Customer Service Associate

Livonia, MI · On-site

$12.75 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Lake Orion, MI · On-site

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Rochester, MI

Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer service roles that pay $2,000 a week typically require full-time hours, experience, and strong communication skills. High-paying positions may involve handling complex issues, working for large companies, or taking on supervisory responsibilities, often with the use of customer relationship management (CRM) tools. Earning this level of income from home may also involve multiple part-time roles or specialized skills such as technical support or sales.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What job makes $10,000 a month without a degree?

In customer service, high-paying roles such as sales managers or team leaders can earn $10,000 or more monthly, especially in large companies or specialized industries. These positions often require strong communication skills, experience, and sometimes certifications, but they do not always require a college degree.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What is the easiest job but pays good?

Customer service jobs are often considered accessible and can pay well depending on the industry and experience level. These roles typically require good communication skills and may involve working in retail, call centers, or hospitality, with some positions offering flexible hours and opportunities for advancement.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What are the best customer service jobs?

The best customer service jobs include roles such as customer service representative, call center agent, and client support specialist, often requiring strong communication skills and problem-solving abilities. These positions can be found in various industries like retail, healthcare, and technology, and may involve working in person, over the phone, or via online chat. Advancement opportunities and certifications, such as CPR or industry-specific training, can enhance career prospects.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rochester, MI? The most popular types of Customer Service jobs in Rochester, MI are:
What are popular job titles related to Customer Service jobs in Rochester, MI? For Customer Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Rochester, MI look for? The top searched job categories for Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Customer Service jobs? Cities near Rochester, MI with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Rochester, MI as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Refloor

Troy, MI • On-site

$30/hr

Full-time

Posted 2 days ago

Job description

Customer Service Representative (CSR)

You don’t know me… but I know you.

You’re not the type to sit around waiting for the day to end.

You like being busy. You like winning. And you get frustrated when your effort doesn’t actually matter.

That won’t be a problem here.

We’re looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.

This is not a “figure it out yourself” role.
You’ll follow a proven system, get real coaching, and know exactly how you’re performing every day.

What you’ll do:

  • Handle inbound & outbound calls
  • Identify customer needs
  • Set qualified appointments with decision-makers
  • Track activity and follow a structured process

This is for you if you:

  • Are coachable and competitive
  • Don’t get discouraged by rejection
  • Want clear expectations and measurable results

Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential!

If you’re looking for an easy job—this isn’t it.

If you’re looking to perform, improve, and win—apply now, then come meet us!