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At Home Customer Service Representative Jobs in Rochester, MI

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

New

U-Haul

Customer Service Representative

Mount Clemens, MI · On-site

$15 - $20.25/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

FLAME

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Saturdays as needed Heartland Home Service is an equal opportunity employer. We celebrate diversity ...

FLAME

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Saturdays as needed Heartland Home Service is an equal opportunity employer. We celebrate diversity ...

FLAME

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Saturdays as needed Heartland Home Service is an equal opportunity employer. We celebrate diversity ...

U-Haul

Customer Service Representative

Redford, MI · On-site

$14.75 - $20/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

FLAME

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Monday through Friday Saturdays as needed Heartland Home Service is an equal opportunity employer.

FLAME

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Monday through Friday Saturdays as needed Heartland Home Service is an equal opportunity employer.

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Rochester, MI

At Home Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do at home customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for at home customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable workspace. Many employers require experience in customer service and proficiency with computers and common software tools; some roles may also require specific training or certification. Applying through company websites or job boards and demonstrating good interpersonal skills are common steps in the hiring process.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI? The most popular types of Customer Service Representative jobs in Rochester, MI are:
What are popular job titles related to At Home Customer Service Representative jobs in Rochester, MI? For At Home Customer Service Representative jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching At Home Customer Service Representative jobs in Rochester, MI look for? The top searched job categories for At Home Customer Service Representative jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for At Home Customer Service Representative jobs? Cities near Rochester, MI with the most At Home Customer Service Representative job openings:
At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in Rochester, MI as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative

Flame Heating, Cooling and Electrical

Warren, MI • On-site

$15 - $20.50/hr

Other

Re-posted 16 days ago

Job description

Customer Service Representative (CSR)

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team environment. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment.

Qualifications

*High School diploma or equivalent required; some college preferred

*Strong data entry skills with attention to detail and accuracy with at least 1 year call center experience

*Must be able to pass a criminal background check and drug screening

*Excellent phone etiquette and ability to communicate clearly and effectively

*Proficient computer skills and ability to learn multiple new software

*Ability to work in a fast-paced environment and handle high call volumes

*Strong problem-solving skills and ability to build rapport with customers

*Ability to stay calm and maintain a positive attitude even in challenging situations

*30 WPM+ typing

Responsibilities

*Take calls and respond to customer inquiries in a professional and timely manner

*Able to communicate clearly with customers and employees in a professional manner both verbally and in writing

*Provide accurate information about products, services and company policies

*Ability to sit for long periods of time

*Handle customer complaints when possible and resolve issues to ensure customer satisfaction

*Perform data entry tasks to update customer records and maintain accurate documentation

*Always keep the customer information confidential

*Adhere to the attendance policy of the Call Center

*Other duties as assigned

Schedule

*Monday through Friday

*Saturdays as needed

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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