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At Home Customer Service Representative Jobs in Rochester, MI

Johnson Service Group

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$25 - $26/hr

This position is hybrid 4 days in the office and 1 day from home office. (subject to change) per the Company. Responsibilities: A successful Customer Service Representative (CSR) must have a customer ...

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Refloor

Customer Service Representative (CSR)

Troy, MI

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

FLAME

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Saturdays as needed Heartland Home Service is an equal opportunity employer. We celebrate diversity ...

FLAME

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... Monday through Friday Saturdays as needed Heartland Home Service is an equal opportunity employer.

U-Haul

Customer Service Representative

Waterford, MI · On-site

$16.25 - $22/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Farmington Hills, MI · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Troy, MI · On-site

$15.25 - $20.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Detroit, MI

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Rochester, MI

At Home Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do at home customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for at home customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are At Home Customer Service Representatives?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What jobs pay 4000 a week without a degree?

At-home customer service representatives can earn up to $4,000 per week with experience, strong communication skills, and sometimes performance bonuses. High earnings often depend on the company, call volume, and the ability to handle complex customer issues, but such income levels are typically achieved through full-time work and advanced skills rather than formal degrees.

Will Amazon really pay you to work from home?

Amazon offers remote customer service representative positions that typically include competitive pay, training, and flexible schedules. Employees usually work from home using company-provided equipment and must meet performance standards. Compensation varies by location and role, but Amazon is known for paying employees for remote work opportunities in customer service.

How can I make 2000 a week working from home?

At home customer service representatives can earn around $1,000 to $1,500 per week depending on experience, hours worked, and company pay structures. To reach $2,000 weekly, some may need to work additional hours, handle high-volume or specialized accounts, or pursue roles with higher pay rates or bonuses. Developing strong communication skills and familiarity with customer service tools can improve earning potential.

What are the key skills and qualifications needed to thrive as an At Home Customer Service Representative, and why are they important?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

How to become a customer service rep from home?

To become a remote customer service representative, you typically need a high school diploma or equivalent, good communication skills, and a quiet, reliable workspace. Many employers require familiarity with computer systems and customer service software, and some may prefer prior experience or relevant certifications. Applying through online job boards and demonstrating strong interpersonal skills can help secure a remote position.

What are some common challenges faced by At Home Customer Service Representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI? The most popular types of Customer Service Representative jobs in Rochester, MI are:
What are popular job titles related to At Home Customer Service Representative jobs in Rochester, MI? For At Home Customer Service Representative jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching At Home Customer Service Representative jobs in Rochester, MI look for? The top searched job categories for At Home Customer Service Representative jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for At Home Customer Service Representative jobs? Cities near Rochester, MI with the most At Home Customer Service Representative job openings:
At Home Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Johnson Service Group

Auburn Hills, MI • On-site

$25 - $26/hr

Contractor

Posted 10 days ago

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Job description

This position is hybrid 4 days in the office and 1 day from home office. (subject to change) per the Company.
Responsibilities:
A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service.
The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts.
The CSR interfaces with customers as well as internal and external functional partners. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the CSR to translate the customers’ needs into information upon which the CSR, the business and other functions can make decisions and promptly act.
Key responsibilities:

  • Customer Engagement and Order Management
  • Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices)
  • Build working relationships with commercial team partners to exceed customer expectations
  • Analyze customer ordering patterns to anticipate customer needs
  • Serve as a liaison with customers on administrative and technical matters (EDI/Capture/My DuPont)
  • Respond to customer inquiries and complaints in a timely manner
  • Review daily reports to proactively address and resolve issues (i.e. open order report, returns report, SAP block report, promise/failure, etc.)
  • Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment
  • Quickly identify and own resolution of customer issues
  • Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit, and sales representative
  • Make decisions for customers’ return following a quality complaint within their assigned Delegation of Authority (DOA) limit
  • As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.)

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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