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Executive Customer Service Representative Jobs in Rochester, MI

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

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All JobsCustomer Service Representative JobsExecutive Customer Service Representative JobsExecutive Customer Service Representative Jobs in Rochester, MI

Executive Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do executive customer service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for executive customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Executive Customer Service Representative vs Customer Service Supervisor?

AspectExecutive Customer Service RepresentativeCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer service; leadership skills
Work EnvironmentCall centers, corporate offices, retail settingsSupervisory roles within customer service teams, often in call centers or retail
Employer & Industry UsageCustomer-focused companies across industriesCompanies with team management structures in customer service
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing leadership and management duties in customer service

The Executive Customer Service Representative focuses on handling complex customer inquiries and providing high-level support, often working independently. In contrast, a Customer Service Supervisor manages a team, oversees daily operations, and ensures customer satisfaction. Both roles require strong communication skills, but the supervisor position involves leadership and team management responsibilities.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI? The most popular types of Customer Service Representative jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Executive Customer Service Representative jobs? Cities near Rochester, MI with the most Executive Customer Service Representative job openings:
Executive Customer Service Representative jobs near you

Customer Service Representative

Pentastar Aviation

Waterford, MI • On-site

$14.50 - $19.50/hr

Full-time

Re-posted 16 days ago

Job description

Description:

A Customer Service Representative has the responsibility to greet executive travelers and aircraft crew members with Ritz Carlton-like enthusiasm and to ensure an outstanding experience by providing customer service at the highest levels from Pentastar Aviation’s Executive Facilities.


Responsibilities for the position are as follows:


Bright and sharp communication (both written and verbal) skills a must! You will be communicating with customers through email as well as in-person when they visit our facilities.

Providing superior customer service to passengers, crew members and all guests of Pentastar Aviation.

Answering incoming phone calls, to include radio communications with aircraft and support personnel.

Manage detailed requests for fuel orders, parking/hangar requirements, ground transportation, room reservations, catering orders and key handling (both car and aircraft).

Confirming all requests with customers to ensure information is accurate and processed appropriately.

Maintaining a high level of concentration but not losing focus on the customer. Most tasks involve computer use and sometimes can be very fast paced.

Providing visitor security badge and direction to all visitors within the facilities.

Continuous monitoring of security and safety requirements for our customers and employees.

Requirements:

Qualifications for the position are as follows:


High school diploma or equivalent required

Valid and unrestricted driver’s license and must be able to complete DOT medical requirements for passenger transportation

Solid customer service skills

Strong teamworking skills

Requires an outgoing, friendly personality with a positive attitude

Basic computer skills (MS Office)

Ability to work flexible schedules including evenings, weekends and holidays and overtime as required

Must be willing to learn new processes and be open to coaching from other members of the team

Multi-tasking skills a must

Ability to work outdoors in various weather conditions when necessary