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Executive Customer Service Representative Jobs in Rochester, MI

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Customer Service Representative

Auburn Hills, MI · On-site

$30 - $31/hr

The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted Date 1 month ago(8/6/2026 4:23 PM) Overview Wieland - Creating Value for Generations! Wieland is a ...

Kerner's Auto Service

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

Locally Owned Business Team oriented environment Opportunity for Growth Flexibility Competitive Compensation 401(k) matching Employee discounts Paid time off The Customer Service Representative Role ...

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Executive Customer Service Representative information

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How much do executive customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for executive customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Executive Customer Service Representative vs Customer Service Supervisor?

AspectExecutive Customer Service RepresentativeCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer service; leadership skills
Work EnvironmentCall centers, corporate offices, retail settingsSupervisory roles within customer service teams, often in call centers or retail
Employer & Industry UsageCustomer-focused companies across industriesCompanies with team management structures in customer service
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing leadership and management duties in customer service

The Executive Customer Service Representative focuses on handling complex customer inquiries and providing high-level support, often working independently. In contrast, a Customer Service Supervisor manages a team, oversees daily operations, and ensures customer satisfaction. Both roles require strong communication skills, but the supervisor position involves leadership and team management responsibilities.

Is customer service a stressful job?

Customer service roles, including those of an Executive Customer Service Representative, can be stressful due to high call volumes, difficult customers, and the need for strong communication skills. Managing customer expectations and resolving issues efficiently are key aspects that can contribute to stress levels in this job. However, stress varies depending on the work environment and individual resilience.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI?

The most popular types of Customer Service Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Executive Customer Service Representative jobs?

Cities near Rochester, MI with the most Executive Customer Service Representative job openings:

Executive Customer Service Representative jobs near you

Customer Service Representative

Waterford, MI • On-site

Pentastar Aviation
See more jobs at Pentastar Aviationexternal

$16.25 - $22/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative

A Customer Service Representative has the responsibility to greet executive travelers and aircraft crew members with Ritz Carlton-like enthusiasm and to ensure an outstanding experience by providing customer service at the highest levels from Pentastar Aviation's Executive Facilities.

Responsibilities for the position are as follows:

  • Bright and sharp communication (both written and verbal) skills a must! You will be communicating with customers through email as well as in-person when they visit our facilities.
  • Providing superior customer service to passengers, crew members and all guests of Pentastar Aviation.
  • Answering incoming phone calls, to include radio communications with aircraft and support personnel.
  • Manage detailed requests for fuel orders, parking/hangar requirements, ground transportation, room reservations, catering orders and key handling (both car and aircraft).
  • Confirming all requests with customers to ensure information is accurate and processed appropriately.
  • Maintaining a high level of concentration but not losing focus on the customer. Most tasks involve computer use and sometimes can be very fast paced.
  • Providing visitor security badge and direction to all visitors within the facilities.
  • Continuous monitoring of security and safety requirements for our customers and employees.

Requirements

Qualifications for the position are as follows:

  • High school diploma or equivalent required
  • Valid and unrestricted driver's license and must be able to complete DOT medical requirements for passenger transportation
  • Solid customer service skills
  • Strong teamworking skills
  • Requires an outgoing, friendly personality with a positive attitude
  • Basic computer skills (MS Office)
  • Ability to work flexible schedules including evenings, weekends and holidays and overtime as required
  • Must be willing to learn new processes and be open to coaching from other members of the team
  • Multi-tasking skills a must
  • Ability to work outdoors in various weather conditions when necessary

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