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Executive Customer Service Representative Jobs in Rochester, MI

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

sasholdings

Customer Service Representative

Troy, MI · On-site

$19/hr

Customer Service Representative Responsibilities include: * Process sales orders, create parts invoices, and repair orders. * Complete online customer eCommerce orders and dealer orders. * The ...

WE Development

Be Seen First

Customer Service Representative

Detroit, MI · On-site

$1.3K - $1.6K/wk

As a Customer Service Representative, you will work directly with customers throughout the Detroit area, answering questions, providing information about available products and services, assisting ...

EPIC Fitness Group

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

UGM SURFACES

Customer Service Representative

Royal Oak, MI · On-site

$17 - $19/hr

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main goal will be to ensure customer satisfaction by addressing inquiries ...

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All JobsCustomer Service Representative JobsExecutive Customer Service Representative JobsExecutive Customer Service Representative Jobs in Rochester, MI

Executive Customer Service Representative information

See Rochester, MI salary details

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How much do executive customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for executive customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Executive Customer Service Representative vs Customer Service Supervisor?

AspectExecutive Customer Service RepresentativeCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in customer service; leadership skills
Work EnvironmentCall centers, corporate offices, retail settingsSupervisory roles within customer service teams, often in call centers or retail
Employer & Industry UsageCustomer-focused companies across industriesCompanies with team management structures in customer service
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing leadership and management duties in customer service

The Executive Customer Service Representative focuses on handling complex customer inquiries and providing high-level support, often working independently. In contrast, a Customer Service Supervisor manages a team, oversees daily operations, and ensures customer satisfaction. Both roles require strong communication skills, but the supervisor position involves leadership and team management responsibilities.

Is customer service a stressful job?

Customer service roles, including those of an Executive Customer Service Representative, can be stressful due to high call volumes, difficult customers, and the need for strong communication skills. Managing customer expectations and resolving issues efficiently are key aspects that can contribute to stress levels in this job. However, stress varies depending on the work environment and individual resilience.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI?

The most popular types of Customer Service Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Executive Customer Service Representative jobs?

Cities near Rochester, MI with the most Executive Customer Service Representative job openings:

Executive Customer Service Representative jobs near you

Customer Service Representative

Saint Clair Shores, MI • On-site

U-Haul
Retail • 5 - 10K employees
Learn more about U-Haulexternal

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 523 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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