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Summer Customer Service Representative Jobs in Rochester, MI

KYYBA

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Customer Service Representative

Auburn Hills, MI · On-site

$30 - $31/hr

The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted Date 1 month ago(8/6/2026 4:23 PM) Overview Wieland - Creating Value for Generations! Wieland is a ...

Kerner's Auto Service

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

Locally Owned Business Team oriented environment Opportunity for Growth Flexibility Competitive Compensation 401(k) matching Employee discounts Paid time off The Customer Service Representative Role ...

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

sasholdings

Customer Service Representative

Troy, MI · On-site

$19/hr

Customer Service Representative Responsibilities include: * Process sales orders, create parts invoices, and repair orders. * Complete online customer eCommerce orders and dealer orders. * The ...

WE Development

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Customer Service Representative

Detroit, MI · On-site

$1.3K - $1.6K/wk

As a Customer Service Representative, you will work directly with customers throughout the Detroit area, answering questions, providing information about available products and services, assisting ...

EPIC Fitness Group

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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All JobsSummer Customer Service Representative JobsSummer Customer Service Representative Jobs in Rochester, MI

Summer Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do summer customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for summer customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a summer customer service representative?

Summer Customer Service Representatives are temporary employees hired by businesses to assist customers during the busy summer months. Their primary responsibilities include answering customer inquiries, resolving complaints, processing orders, and ensuring a positive customer experience. These roles are often filled by students or individuals seeking seasonal work, and may be found in industries such as retail, hospitality, tourism, and call centers. Strong communication skills and a customer-focused attitude are essential for success in this position.

What are the key skills and qualifications needed to thrive as a summer customer service representative?

To thrive as a Summer Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer systems, and telephone systems is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation during peak seasonal periods.

What are some unique challenges faced by summer customer service representatives, and how can they prepare for them?

Summer Customer Service Representatives often encounter higher call volumes and a wider variety of customer inquiries due to seasonal spikes in demand. Adapting quickly to new systems and procedures is key, as summer positions typically involve a condensed training period. Building strong communication skills, staying organized, and proactively seeking feedback from experienced team members can help overcome these challenges. Being open to learning and maintaining a positive attitude will also enhance your ability to provide excellent service during the busy season.

What is the difference between Summer Customer Service Representative vs Customer Service Associate?

AspectSummer Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, seasonal settings like retail, hospitality, or call centersYear-round retail or service locations, call centers
Employer & IndustryRetail, hospitality, entertainment, seasonal businessesRetail stores, customer support centers, service industries
Search & Comparison IntentTemporary summer roles, seasonal customer service jobsOngoing customer service roles, career development

The Summer Customer Service Representative typically works seasonally in retail, hospitality, or entertainment settings, focusing on short-term customer support. Customer Service Associates often work year-round in similar environments, providing ongoing support. Both roles require similar credentials and are used across various industries, but the summer role is temporary and seasonal, while the associate position is more permanent.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI?

The most popular types of Customer Service Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Summer Customer Service Representative jobs?

Cities near Rochester, MI with the most Summer Customer Service Representative job openings:

Summer Customer Service Representative jobs near you
Infographic showing various Summer Customer Service Representative job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative

Auburn Hills, MI • On-site

KYYBA
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about KYYBAexternal

$30 - $31/hr

Contractor

Dental, PTO

Posted 10 days ago

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Job description

Responsibilities
A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service.
The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts.
The CSR interfaces with customers as well as internal and external functional partners. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the CSR to translate the customers’ needs into information upon which the CSR, the business and other functions can make decisions and promptly act.
Key responsibilities:
-Customer Engagement and Order Management
-Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices)
-Build working relationships with commercial team partners to exceed customer expectations
-Analyze customer ordering patterns to anticipate customer needs
-Serve as a liaison with customers on administrative and technical matters (EDI/Capture/My ***)
-Respond to customer inquiries and complaints in a timely manner
-Review daily reports to proactively address and resolve issues (i.e. open order report, returns report, SAP block report, promise/failure, etc.)
-Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment
-Quickly identify and own resolution of customer issues
-Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit, and sales representative
-Make decisions for customers’ return following a quality complaint within their assigned Delegation of Authority (DOA) limit
-As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.)
Qualifications
SAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience
This position is hybrid 4 days in the office and 1 day from home office. (subject to change) per the Company.

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other b

KYYBA logo

About KYYBA

Sourced by ZipRecruiter

About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Farmington Hills, MI, US

Year founded

1998

Social media

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