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Summer Customer Service Representative Jobs in Rochester, MI

EPIC Fitness Group

Customer Service Representative

Troy, MI · On-site

$15 - $20.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

Novi, MI · On-site

$15 - $20.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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Showing results 21-40

All JobsSummer Customer Service Representative JobsSummer Customer Service Representative Jobs in Rochester, MI

Summer Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do summer customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for summer customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a summer customer service representative?

Summer Customer Service Representatives are temporary employees hired by businesses to assist customers during the busy summer months. Their primary responsibilities include answering customer inquiries, resolving complaints, processing orders, and ensuring a positive customer experience. These roles are often filled by students or individuals seeking seasonal work, and may be found in industries such as retail, hospitality, tourism, and call centers. Strong communication skills and a customer-focused attitude are essential for success in this position.

What are the key skills and qualifications needed to thrive as a summer customer service representative?

To thrive as a Summer Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer systems, and telephone systems is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation during peak seasonal periods.

What are some unique challenges faced by summer customer service representatives, and how can they prepare for them?

Summer Customer Service Representatives often encounter higher call volumes and a wider variety of customer inquiries due to seasonal spikes in demand. Adapting quickly to new systems and procedures is key, as summer positions typically involve a condensed training period. Building strong communication skills, staying organized, and proactively seeking feedback from experienced team members can help overcome these challenges. Being open to learning and maintaining a positive attitude will also enhance your ability to provide excellent service during the busy season.

What is the difference between Summer Customer Service Representative vs Customer Service Associate?

AspectSummer Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, seasonal settings like retail, hospitality, or call centersYear-round retail or service locations, call centers
Employer & IndustryRetail, hospitality, entertainment, seasonal businessesRetail stores, customer support centers, service industries
Search & Comparison IntentTemporary summer roles, seasonal customer service jobsOngoing customer service roles, career development

The Summer Customer Service Representative typically works seasonally in retail, hospitality, or entertainment settings, focusing on short-term customer support. Customer Service Associates often work year-round in similar environments, providing ongoing support. Both roles require similar credentials and are used across various industries, but the summer role is temporary and seasonal, while the associate position is more permanent.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, MI?

The most popular types of Customer Service Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Summer Customer Service Representative jobs?

Cities near Rochester, MI with the most Summer Customer Service Representative job openings:

Summer Customer Service Representative jobs near you
Infographic showing various Summer Customer Service Representative job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative

EPIC Fitness Group

Bloomfield Township, MI • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:

  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (available to eligible employees)
  • Employee Referral Bonus Program
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program!
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)
Some of your responsibilities will include:
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.
What It Means to Join the Planet Fitness Team:
  • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
  • It means being part of a company that cares about improving the health and well-being of our communities.
  • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
  • It means encouraging professional growth and development.
  • It means creating a positive impact in our local communities through philanthropic initiatives.
  • It means being part of a brand of which you can be proud!

Equal Opportunity Employer

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