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Part Time Customer Service Jobs in Rochester, MI

Circle K

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Store 4706309: 27248 Van Dyke Ave, Warren, Michigan 48093 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 7070 Gratiot Ave,Detroit,Michigan 48207-1920 26434 Family Dollar

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 7070 Gratiot Ave,Detroit,Michigan 48207-1920 26434 Family Dollar

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 7070 Gratiot Ave,Detroit,Michigan 48207-1920 26434 Family Dollar

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 20266 W Seven Mile Rd,Detroit,Michigan 48219-3469 25439 Family Dollar

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 7070 Gratiot Ave,Detroit,Michigan 48207-1920 26434 Family Dollar

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Rochester, MI

Part Time Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do part time customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for part time customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

Part time customer service roles typically do not pay $2000 weekly due to their hourly or per-task pay structure. To earn that amount, individuals often need to work multiple full-time shifts, develop specialized skills, or pursue higher-paying remote positions such as sales or technical support that offer commission or performance-based incentives.

What are part time customer service jobs?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What jobs pay 4000 a week without a degree?

Part-time customer service roles typically do not pay $4,000 a week; high earnings in this field usually require full-time hours or management positions. Jobs that can reach such income levels without a degree often include sales, real estate, or specialized trades like skilled trades or freelance work, which may require experience, certifications, or licenses. Achieving $4,000 weekly pay part-time is uncommon and generally involves commission-based or entrepreneurial activities.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the easiest part-time job to get?

Part-time customer service positions are generally among the easiest jobs to obtain, as they often require minimal prior experience and may only need basic communication skills. These roles typically involve working in retail, call centers, or hospitality environments and may require training provided by the employer.
What are the most commonly searched types of Customer Service jobs in Rochester, MI? The most popular types of Customer Service jobs in Rochester, MI are:
What job categories do people searching Part Time Customer Service jobs in Rochester, MI look for? The top searched job categories for Part Time Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Part Time Customer Service jobs? Cities near Rochester, MI with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.
Part-time Customer Service Representative

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Description:

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.


Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay


Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount


Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience


Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction


Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements:

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach