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Seasonal Amazon Customer Service Representative Jobs in Rochester, MI

Micro Auto Paint & Supplies, Inc.

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Customer Service Representative

Highland Park, MI · On-site

$17/hr

We are seeking a Customer Service Representative to join our Micro Auto Group team! Hours: Monday ... Amazon, BigCommerce, Shopify, or similar platforms is highly desirable. · Strong computer skills ...

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted Date 3 hours ago(8/6/2026 4:23 PM) Overview Wieland - Creating Value for Generations! Wieland is a ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Redford, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

JL Connects

Customer Service Representative

Troy, MI · On-site

$14.50 - $19.75/hr

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote Our client, mid-sized independent insurance agency in Oakland County, MI, is searching for an experienced Commercial Lines ...

Wieland

Customer Service Representative

Roseville, MI

$49K - $62K/yr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Wieland

Customer Service Representative

Roseville, MI

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in ...

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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All JobsAmazon Customer Service Representative JobsSeasonal Amazon Customer Service Representative JobsSeasonal Amazon Customer Service Representative Jobs in Rochester, MI

Seasonal Amazon Customer Service Representative information

See Rochester, MI salary details

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How much do seasonal amazon customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for seasonal amazon customer service representative in Rochester, MI is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.91 per hour, depending on experience, location, and employer.

What does a seasonal Amazon customer service representative do?

A Seasonal Amazon Customer Service Representative assists customers with their inquiries, issues, and orders during Amazon’s busiest periods, such as holidays or Prime Day. They typically handle customer communication via phone, chat, or email, resolving problems related to deliveries, returns, refunds, and product inquiries. This role requires strong communication skills, the ability to work in a fast-paced environment, and a customer-first mindset. Seasonal representatives are usually hired on a temporary basis to help manage increased demand, but may have opportunities for permanent roles based on performance.

What are the key skills and qualifications needed to thrive as a seasonal Amazon customer service representative, and why are they important?

To thrive as a Seasonal Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with Amazon's customer service platforms, basic computer proficiency, and knowledge of CRM systems are typically required. Patience, adaptability, and a customer-focused attitude are essential soft skills that help you excel in addressing customer needs. These competencies are crucial for efficiently resolving inquiries, maintaining customer satisfaction, and supporting Amazon's high service standards during peak seasons.

What are some common challenges faced by seasonal Amazon customer service representatives, and how can they be managed effectively?

Seasonal Amazon Customer Service Representatives often encounter high call volumes and must quickly adapt to changing procedures, especially during peak shopping periods. Managing customer expectations and resolving diverse issues efficiently can be demanding, but structured training and robust support from team leads help ease the transition. Staying organized, utilizing available resources, and maintaining a positive attitude are key to handling fast-paced environments. Collaboration with experienced team members and supervisors also provides valuable guidance for tackling complex inquiries.

What is the difference between Seasonal Amazon Customer Service Representative vs Seasonal Retail Customer Service Associate?

AspectSeasonal Amazon Customer Service RepresentativeSeasonal Retail Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, remote or on-site, fast-pacedRetail stores, in-person, customer-facing
Industry UsageAmazon e-commerce and logisticsBrick-and-mortar retail stores
Search/Comparison IntentCustomer service roles in e-commerceCustomer service roles in retail stores

Both roles involve assisting customers, but the Seasonal Amazon Customer Service Representative primarily works in call centers or remotely for an e-commerce giant, while the Seasonal Retail Customer Service Associate works in physical retail stores. The skills and credentials are similar, but the work environment and industry focus differ.

How do seasonal Amazon customer service representatives work at Amazon?

Seasonal Amazon customer service representatives work during peak periods, such as holidays, to handle customer inquiries, process orders, and resolve issues. They typically work in call centers or remotely, often on a temporary basis, with schedules that may include evenings, weekends, and overtime. Training is provided to familiarize new employees with Amazon's systems and customer service protocols.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Rochester, MI?

The most popular types of Amazon Customer Service Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Seasonal Amazon Customer Service Representative jobs?

Cities near Rochester, MI with the most Seasonal Amazon Customer Service Representative job openings:

Seasonal Amazon Customer Service Representative jobs near you

Customer Service Representative

HirePower Staffing

Highland Park, MI • On-site

$17/hr

Full-time

Posted 14 days ago

Job description

Description:Job description:

We are seeking a Customer Service Representative to join our clients team!

Hours: Monday-Friday, 8:00 AM – 5:00 PM
Location: Highland Park, MI (100% Onsite)
Employment Type: Full-Time

Pay: Starting at $17.00 per hour


Our client is a family-owned company with over 75 years of experience in the automotive industry. Founded in 1948, they have grown into five divisions: Paint, Parts, Chrome Plating, Injection Molding, and Tooling. Today, we continue to serve customers nationwide through our manufacturing operations and e-commerce businesses, including Bumpers.com.


We are looking for a motivated, detail-oriented Customer Service Representative who is also comfortable working with e-commerce platforms and online ordering systems. This role combines customer support with product and data management responsibilities. The ideal candidate is computer-savvy, enjoys problem-solving, and has experience with online marketplaces or e-commerce websites.


Our client is seeking an individual who wants to grow with our expanding e-commerce platforms. We are looking for someone who is eager to contribute ideas, improve processes, and help us continue building our online presence. Some automotive knowledge is required for this position.

Responsibilities:

· Provide customer service by phone, email, and eBay online chat.

· Assist customers with product information, orders, and general inquiries.

· Process and print customer orders.

· Create and maintain product listings on eBay and BigCommerce (Bumpers.com).

· Enter and manage data using Excel and other database applications.

· Upload product information, images, and descriptions to e-commerce platforms.

· Maintain customer records and document interactions.

· Troubleshoot customer concerns and product issues.

· Perform filing and other administrative tasks as needed.

· Help identify opportunities to improve processes and grow the company's e-commerce presence.

· Develop and maintain knowledge of our products and services.


Qualifications:

· Some automotive knowledge is required.

· Previous customer service, sales, or e-commerce experience preferred.

· Experience with online ordering systems, eBay, Amazon, BigCommerce, Shopify, or similar platforms is highly desirable.

· Strong computer skills, including Microsoft Excel, Word, and database applications.

· Auto collision or automotive parts experience is a plus.

· SEO, Google Ads, or digital marketing experience is desirable.

· Ability to identify vehicle make, model, and year information.

· Excellent phone, written, and verbal communication skills.

· Strong organizational skills with the ability to prioritize and multitask.

· Self-motivated with the ability to work independently

· Ability to connect the dots, think critically, and proactively identify solutions and opportunities to improve processes and support the growth of our e-commerce business.

· Willingness to suggest improvements and contribute to the growth of our e-commerce business.

· Positive, professional attitude and strong attendance record.

· Basic accounting experience is a plus.


If you enjoy helping customers, are comfortable with technology, and want to be part of a growing automotive e-commerce business, we'd love to hear from you.

Requirements: