ZipRecruiter

Log In

1

On Call Amazon Customer Service Representative Jobs in Rochester, MI

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Refloor

Customer Service Representative (CSR)

Troy, MI

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

US Farathane

Customer Service Representative

Orion, MI

$14.75 - $20/hr

The Customer Service Representative is responsible for providing the main line of communication ... Interface with customers, contractors and suppliers as appropriate. * On call 24 hours for customer ...

Northwood, Inc.

Be Seen First

CUSTOMER SERVICE REPRESENTATIVE

Detroit, MI · On-site

$15/hr

The Customer Service Representative is responsible for performing all tasks relevant to in-house ... on-call responsibilities * · Other related duties assigned by the Program Manager/Assistant ...

sasholdings

Customer Service Representative

Troy, MI

$19/hr

Customer Service Representative Responsibilities include: * Process sales orders, create parts invoices, and repair orders. * Complete online customer eCommerce orders and dealer orders. * The ...

next page

Showing results 1-20

All JobsOn Call Amazon Customer Service Representative JobsOn Call Amazon Customer Service Representative Jobs in Rochester, MI

On Call Amazon Customer Service Representative information

See Rochester, MI salary details

$9

$16

$24

How much do on call amazon customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for on call amazon customer service representative in Rochester, MI is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.69 per hour, depending on experience, location, and employer.

Does Amazon really hire people to work from home?

Amazon offers remote customer service representative positions, including on-call roles, which allow employees to work from home. These jobs typically require a computer, internet connection, and flexible scheduling, and they are part of Amazon's broader customer support operations.

How much do Amazon remote customer service reps make?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often involves flexible schedules and requires strong communication skills, with some positions offering additional benefits or performance-based incentives.

Will Amazon pay you $28 an hour to work from home?

Amazon customer service representatives working from home typically earn between $15 and $20 per hour, depending on experience and location. While some roles or overtime may increase pay, $28 an hour is higher than the standard rate for this position. Compensation varies based on the specific role, shift, and performance bonuses.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does Amazon hire remote customer service representatives?

Amazon regularly hires remote customer service representatives, including for on-call roles, and these positions often require strong communication skills and the ability to work independently. Remote customer service jobs at Amazon typically involve handling customer inquiries via phone, chat, or email and may require specific equipment or training. Availability of remote roles can vary based on location and business needs.
What are the most commonly searched types of Amazon Customer Service Representative jobs in Rochester, MI? The most popular types of Amazon Customer Service Representative jobs in Rochester, MI are:
What are popular job titles related to On Call Amazon Customer Service Representative jobs in Rochester, MI? For On Call Amazon Customer Service Representative jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching On Call Amazon Customer Service Representative jobs in Rochester, MI look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for On Call Amazon Customer Service Representative jobs? Cities near Rochester, MI with the most On Call Amazon Customer Service Representative job openings:
On Call Amazon Customer Service Representative jobs near you
Infographic showing various On Call Amazon Customer Service Representative job openings in Rochester, MI as of July 2026, with employment types broken down into 20% Locum Tenens, 68% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $34,561 per year, or $16.6 per hour.
Customer Service Representative

Customer Service Representative

SBM Management Services LP

Livonia, MI

$20.33 - $21.33/hr

Part-time

Posted 12 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

204th of 250 rated facilities management

Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Shifts and Compensation

On call Monday - Friday

$20.33-$21.33 an hour.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

What SBM Management Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply