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Seasonal Amazon Customer Service Representative Jobs in Rochester, MI

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

Troy, MI · On-site

$15 - $20.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

Novi, MI · On-site

$15 - $20.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

Utica, MI · On-site

$14.50 - $19.75/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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All JobsAmazon Customer Service Representative JobsSeasonal Amazon Customer Service Representative JobsSeasonal Amazon Customer Service Representative Jobs in Rochester, MI

Seasonal Amazon Customer Service Representative information

See Rochester, MI salary details

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How much do seasonal amazon customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for seasonal amazon customer service representative in Rochester, MI is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.91 per hour, depending on experience, location, and employer.

What does a seasonal Amazon customer service representative do?

A Seasonal Amazon Customer Service Representative assists customers with their inquiries, issues, and orders during Amazon’s busiest periods, such as holidays or Prime Day. They typically handle customer communication via phone, chat, or email, resolving problems related to deliveries, returns, refunds, and product inquiries. This role requires strong communication skills, the ability to work in a fast-paced environment, and a customer-first mindset. Seasonal representatives are usually hired on a temporary basis to help manage increased demand, but may have opportunities for permanent roles based on performance.

What are the key skills and qualifications needed to thrive as a seasonal Amazon customer service representative, and why are they important?

To thrive as a Seasonal Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with Amazon's customer service platforms, basic computer proficiency, and knowledge of CRM systems are typically required. Patience, adaptability, and a customer-focused attitude are essential soft skills that help you excel in addressing customer needs. These competencies are crucial for efficiently resolving inquiries, maintaining customer satisfaction, and supporting Amazon's high service standards during peak seasons.

What are some common challenges faced by seasonal Amazon customer service representatives, and how can they be managed effectively?

Seasonal Amazon Customer Service Representatives often encounter high call volumes and must quickly adapt to changing procedures, especially during peak shopping periods. Managing customer expectations and resolving diverse issues efficiently can be demanding, but structured training and robust support from team leads help ease the transition. Staying organized, utilizing available resources, and maintaining a positive attitude are key to handling fast-paced environments. Collaboration with experienced team members and supervisors also provides valuable guidance for tackling complex inquiries.

What is the difference between Seasonal Amazon Customer Service Representative vs Seasonal Retail Customer Service Associate?

AspectSeasonal Amazon Customer Service RepresentativeSeasonal Retail Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, remote or on-site, fast-pacedRetail stores, in-person, customer-facing
Industry UsageAmazon e-commerce and logisticsBrick-and-mortar retail stores
Search/Comparison IntentCustomer service roles in e-commerceCustomer service roles in retail stores

Both roles involve assisting customers, but the Seasonal Amazon Customer Service Representative primarily works in call centers or remotely for an e-commerce giant, while the Seasonal Retail Customer Service Associate works in physical retail stores. The skills and credentials are similar, but the work environment and industry focus differ.

How do seasonal Amazon customer service representatives work at Amazon?

Seasonal Amazon customer service representatives work during peak periods, such as holidays, to handle customer inquiries, process orders, and resolve issues. They typically work in call centers or remotely, often on a temporary basis, with schedules that may include evenings, weekends, and overtime. Training is provided to familiarize new employees with Amazon's systems and customer service protocols.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Rochester, MI?

The most popular types of Amazon Customer Service Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Seasonal Amazon Customer Service Representative jobs?

Cities near Rochester, MI with the most Seasonal Amazon Customer Service Representative job openings:

Seasonal Amazon Customer Service Representative jobs near you

Customer Service Representative

EPIC Fitness Group

MI • On-site

$14.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:
  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (available to eligible employees)
  • Employee Referral Bonus Program
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program!
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)

Some of your responsibilities will include:
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team:
  • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
  • It means being part of a company that cares about improving the health and well-being of our communities.
  • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
  • It means encouraging professional growth and development.
  • It means creating a positive impact in our local communities through philanthropic initiatives.
  • It means being part of a brand of which you can be proud!

Equal Opportunity Employer

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