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Customer Service Technology Jobs (NOW HIRING)

ibex

Customer Service/Tech Support

South Charleston, WV

$13.25 - $17/hr

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service ...

University Hospitals

Customer Service Tech.- CMC

Cleveland, OH · On-site

$16.75 - $22.50/hr

Responsible for keeping storage room stocked, clean and orderly. * Assist customers with delivery ... Notable client service, communication and relationship building skills . (Required proficiency)

ibex

Customer Service/Tech Support

Charleston, WV · On-site

$13.25 - $17/hr

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... If you are a motivated individual with a passion for client services, we encourage you to apply.

Ace Hardware

Service Tech

Hickory, NC · On-site

Ace Hardware - Immediate Service Tech Needed Are you passionate about providing top-notch customer service and ensuring all their needs are met? Do you thrive in a dynamic and fast-paced retail ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... If you are a motivated individual with a passion for client services, we encourage you to apply.

DR Horton

Customer Service Tech - NW Indiana

Portage, IN · On-site

$15.75 - $21.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...

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How much do customer service technology jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service technology in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay $4000 a week without a degree?

Customer Service Technology roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs in this field often require technical knowledge, certifications, or management responsibilities, but most entry-level positions pay less. Jobs that can reach this level without a degree are rare and usually involve entrepreneurship, sales, or freelance work with high commissions.

What are the key skills and qualifications needed to thrive in Customer Service Technology, and why are they important?

To excel in Customer Service Technology, you need a strong understanding of customer support processes, problem-solving abilities, and knowledge of digital communication channels, often supported by a degree or experience in IT or customer service. Familiarity with CRM platforms, helpdesk software, ticketing systems, and sometimes certifications like ITIL or CompTIA A+ are typically valuable. Outstanding communication, patience, and adaptability help professionals resolve issues efficiently and build rapport with customers. These skills and qualifications are crucial for delivering seamless, technology-driven customer support and ensuring positive customer experiences.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and industry-specific knowledge or certifications.

What is Customer Service Technology?

Customer Service Technology refers to the tools, software, and systems used by businesses to manage and enhance customer interactions. This includes platforms like customer relationship management (CRM) systems, chatbots, helpdesk software, and communication channels such as email, live chat, and social media. These technologies help streamline customer support processes, improve response times, and provide a more personalized experience for customers. By leveraging these tools, companies can better track customer issues, analyze feedback, and deliver efficient solutions.

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach annual compensation of $775,000 or more, especially in large corporations or successful startups. These positions typically require extensive experience, leadership skills, and often involve overseeing technology strategy and infrastructure.

What is the difference between Customer Service Technology vs Customer Support Specialist?

AspectCustomer Service TechnologyCustomer Support Specialist
Required CredentialsTechnical certifications, knowledge of CRM and support softwareCustomer service training, communication skills
Work EnvironmentTech-focused, often in call centers or support centersCustomer-facing, in call centers or retail settings
Employer & Industry UsageTech companies, service providers, e-commerceRetail, telecom, service industries
Common Search & ComparisonFocus on technical support tools and systemsFocus on direct customer interaction and issue resolution

Customer Service Technology roles primarily involve managing support systems and technical tools to enhance customer service. In contrast, Customer Support Specialists focus on direct customer interactions to resolve issues. Both roles are essential in customer service but differ in their focus and skill requirements.

What are customer service technologies?

Customer service technologies are tools and software used by customer service professionals to communicate with customers, manage inquiries, and resolve issues efficiently. Common examples include help desk software, live chat platforms, customer relationship management (CRM) systems, and automated chatbots. These technologies help improve response times, track customer interactions, and enhance overall service quality.

How does a Customer Service Technology professional typically collaborate with other departments to enhance customer support?

Customer Service Technology professionals often work closely with IT, product development, and operations teams to implement and maintain support platforms, such as CRM systems and chatbots. They gather feedback from frontline customer service agents and analyze support data to recommend technological improvements. Regular cross-departmental meetings and project collaborations ensure that technology solutions align with both business goals and customer needs, fostering a seamless and efficient customer experience.
More about Customer Service Technology jobs
What job categories do people searching Customer Service Technology jobs look for? The top searched job categories for Customer Service Technology jobs are:
Customer Service Technology jobs near you
Infographic showing various Customer Service Technology job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service/Tech Support

Customer Service/Tech Support

ibex

South Charleston, WV

$13.25 - $17/hr

Full-time

Re-posted 8 days ago

Job description

Overview

About ibex:

At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees.

About the job:

As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service, resolving various issues, completing customer transactions (sign ups, plan changes), escalating issues to the technical support teams/non-technical support teams/ field operations and install teams/sales teams and closing out issues in a timely manner.


Responsibilities

What you will be working on:

· Answer billing and general account questions from customers and potential customers via phone

· Sign up new customers and provide answers to service inquiries

· Execute changes to existing customer accounts, process plan upgrades/downgrades

· Resolve questions and open tickets to escalate issues as needed

· Follow up with internal employees and external customers to resolve issues


Qualifications

What you will bring:

· Results driven, multitasking, able to balance multiple customer issues to completion

· Closing support tickets in a timely manner and with a satisfactory customer resolution

· Able to keep step with a fast-paced environment and maintain a positive attitude

· Excellent written and verbal communication skills

· 1-year experience providing customer service, face to face or over the phone

· 25 WMP Typing speed

· Must be 18 years or older