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Internet Customer Service Jobs (NOW HIRING)

Freeman Auto Group

Internet Sales Manager

Hurst, TX · On-site

$60K - $150K/yr

Has thorough knowledge of all dealership products and services. * Directs customers to product information resources, including those available on the Internet. * Assists customers in selecting a ...

Freeman Auto Group

Internet Sales Manager

Hurst, TX

Has thorough knowledge of all dealership products and services. * Directs customers to product information resources, including those available on the Internet. * Assists customers in selecting a ...

Freeman Auto Group

Internet Sales Manager

Hurst, TX · On-site

Has thorough knowledge of all dealership products and services. * Directs customers to product information resources, including those available on the Internet. * Assists customers in selecting a ...

Paragon Acura

Customer Service Agent

Woodside, NY

$16 - $21.50/hr

Contact Internet Customers via email and phone to schedule an appointment. * Follow up on Internet ... service, highly preferable. * Previous experience with the process of the scripts, power tracks ...

United Nissan NV

Customer Service

Imperial, CA · On-site

$17 - $22/hr

Contact Internet Customers via email and phone to schedule a Sales appointment. * Follow up on ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Paragon Acura

Customer Service Agent

Woodside, NY · On-site

$16 - $21.50/hr

... on Internet Customer emails according to a pre-determined timeline. • Notify necessary ... service, highly preferable. • Previous experience with the process of the scripts, power tracks ...

Paragon Acura

Customer Service Agent

Woodside, NY

$16 - $20/hr

... on Internet Customer emails according to a pre-determined timeline. • Notify necessary ... service, highly preferable. • Previous experience with the process of the scripts, power tracks ...

United Nissan

Customer Service

Imperial, CA · On-site

$17 - $22/hr

Contact Internet Customers via email and phone to schedule a Sales appointment. * Follow up on ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

United Nissan

Customer Service

Imperial, CA

$17 - $22/hr

Contact Internet Customers via email and phone to schedule a Sales appointment. * Follow up on ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

United Nissan

Customer Service

Imperial, CA · On-site

$32K - $40K/yr

Contact Internet Customers via email and phone to schedule a Sales appointment. * Follow up on ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Forman Auto Group

Customer Service

Imperial, CA · On-site

$17 - $22/hr

Contact Internet Customers via email and phone to schedule a Sales appointment. * Follow up on ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

Forman Auto Group

Customer Service

Imperial, CA · On-site

$32K - $40K/yr

Contact Internet Customers via email and phone to schedule a Sales appointment. * Follow up on ... Ability to always maintain and provide excellent customer service * Self-motivated, positive ...

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Internet Customer Service information

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How much do internet customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for internet customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an internet customer service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.

How does an internet customer service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What are the key skills and qualifications needed to thrive as an internet customer service representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.
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What states have the most Internet Customer Service jobs?

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Internet Customer Service jobs near you
Infographic showing various Internet Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Internet Customer Service Specialist

Franklin Professionals

Bedford, NH • On-site

$16.75 - $22.25/hr

Other

Re-posted 5 days ago

Job description

Internet Customer Service Specialist

Location: Bedford, NH | Full-Time

Why Join Us

We are a leading provider of respiratory services and durable medical equipment, committed to improving the lives of our patients since 1982. Our team prides itself on accuracy, compassion, and exceptional service to patients, caregivers, and healthcare professionals.

Position Overview

We're seeking a tech-savvy Internet Customer Service Specialist to join our dynamic team. This role is ideal for someone who enjoys working in a digital, fast-moving environment and is comfortable managing multiple communication channels at once. You'll assist patients with online inquiries, guide them through supply orders, troubleshoot equipment issues, and support healthcare providers through phone, live chat, and email.

You'll receive comprehensive training to feel confident working with our systems, understanding our respiratory products, and delivering a high-quality customer experience.

How You Will Contribute
  • Respond promptly and professionally to patients and provider offices via phone, live chat, and email.
  • Navigate multiple systems and software platforms to enter orders, update records, and troubleshoot issues.
  • Process patient supply orders with accuracy and adherence to company guidelines.
  • Support patients with understanding and using respiratory equipment (e.g., CPAP/BiPAP devices).
  • Multitask effectively between chat queues, incoming calls, and email tickets.
  • Problem-solve technical and product-related questions with empathy and clarity.
  • Collaborate with internal team members to ensure seamless patient support.
  • Perform additional administrative and operational tasks as needed.
What We Need From You
  • Strong communication skills and a passion for delivering excellent customer service.
  • High comfort level with technology—able to toggle between multiple screens, systems, and communication tools.
  • Experience with live chat platforms, call handling, and email-based customer support preferred.
  • Organized, self-motivated, and capable of prioritizing in a fast-paced setting.
  • Problem-solving mindset with the ability to learn new systems quickly.
  • High school diploma or equivalent required.
What We Offer
  • A supportive, collaborative, and team-oriented environment.
  • Extensive training on equipment, systems, and patient communication.
  • Opportunities for growth within the healthcare, administrative, and technology-support fields.
Equal Opportunity Employer

We value diversity and are committed to providing an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, veteran status, or any protected characteristic.

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