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Internet Customer Service Jobs in Texas (NOW HIRING)

Has thorough knowledge of all dealership products and services. * Directs customers to product information resources, including those available on the Internet. * Assists customers in selecting a ...

Has thorough knowledge of all dealership products and services. * Directs customers to product information resources, including those available on the Internet. * Assists customers in selecting a ...

Has thorough knowledge of all dealership products and services. * Directs customers to product information resources, including those available on the Internet. * Assists customers in selecting a ...

Internet Sales Coordinator

Irving, TX · On-site

$18 - $24.75/hr

Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders ... customer service, giving back to the communities in which we work and live in, and fostering a ...

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Internet Customer Service information

See Texas salary details

$9

$17

$25

How much do internet customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for internet customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

How does an internet customer service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What is an internet customer service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.

What are the key skills and qualifications needed to thrive as an internet customer service representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.
What are popular job titles related to Internet Customer Service jobs in Texas? For Internet Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Internet Customer Service jobs in Texas look for? The top searched job categories for Internet Customer Service jobs in Texas are:
What cities in Texas are hiring for Internet Customer Service jobs? Cities in Texas with the most Internet Customer Service job openings:
Infographic showing various Internet Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago


Job description

Internet Sales Manager

The Internet Sales Manager will oversee the Internet department which responds to Internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales.

Job Responsibilities

  • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, e-mail or in person.
  • Has thorough knowledge of all dealership products and services.
  • Directs customers to product information resources, including those available on the Internet.
  • Assists customers in selecting a vehicle.
  • Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
  • Handles all Internet sales inquiries personally.
  • Coordinates Internet promotions with other dealership sales promotions and advertising.
  • Ensures that the Web site address is prominently displayed throughout the dealership; e.g., on business cards, flyers, pens, and all dealership advertising.
  • Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
  • Works with webmaster to update the Web site frequently to attract new and repeat visitors.
  • Takes photos of dealership inventory for use on the dealership site.
  • Maintains an ongoing customer database to capture repeat business.
  • Knows and understands the federal, state, and local laws which govern retail automobile sales.
  • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

EDUCATION and/or EXPERIENCE

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Previous experience within the internet department of a dealership.
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Benefits

  • Medical
  • HSA Savings Plan
  • Dental
  • Vision
  • 401(k)
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Short Term Disability
  • Employee Purchase Program

About Us

Freeman Toyota and Freeman Honda is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!