ZipRecruiter

Log In

1

Internet Customer Service Jobs (NOW HIRING)

McGrath Imports Parent

BDC Representative

Chicago, IL

$15.50 - $20.50/hr

Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service. * Working PC knowledge & the ability to navigate the internet is required. * Ability to ...

McGrath Imports Parent

BDC Representative

Chicago, IL

$14.75 - $19.50/hr

Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service. * Working PC knowledge & the ability to navigate the internet is required. * Ability to ...

McGrath Imports Parent

BDC Representative

Chicago, IL · On-site

$14.75 - $19.50/hr

Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service. * Working PC knowledge & the ability to navigate the internet is required. * Ability to ...

next page

Showing results 1-20

People also search for

All JobsInternet Customer Service Jobs

Internet Customer Service information

See salary details

$9

$18

$26

How much do internet customer service jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for internet customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internet Customer Service Representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.

How does an Internet Customer Service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What is an Internet Customer Service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.
More about Internet Customer Service jobs
What cities are hiring for Internet Customer Service jobs? Cities with the most Internet Customer Service job openings:
What states have the most Internet Customer Service jobs? States with the most job openings for Internet Customer Service jobs include:
What job categories do people searching Internet Customer Service jobs look for? The top searched job categories for Internet Customer Service jobs are:
Internet Customer Service jobs near you
Infographic showing various Internet Customer Service job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Al's Sporting Goods

Logan, UT • On-site

$13 - $16/hr

Part-time

Posted 28 days ago

Al's Sporting Goods rating

4.4

Company rating: 4.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

We are seeking part-time, friendly, customer-focused individuals to join our Internet Customer Service team at our Logan Corporate Office. In this role, you will be a key point of contact for our online customers, helping ensure a positive and smooth experience with every interaction.
As a Customer Service Representative, you will assist customers with placing online orders, resolving payment or checkout issues, and providing accurate updates on order status. You will communicate with customers via phone, email, and online channels while working closely with internal teams to provide timely and effective support.
The ideal candidate has strong verbal and written communication skills, a positive attitude, and a genuine commitment to excellent customer service. You should be comfortable multitasking in a fast-paced environment and enjoy helping customers solve problems in a professional and friendly way.
Key Responsibilities
  • Provide friendly, professional, and solution-oriented customer service.
  • Respond to customer inquiries via phone, email, and chat, including inbound and outbound calls.
  • Assist customers with placing, modifying, and tracking online orders.
  • Troubleshoot payment, checkout, and order-related issues.
  • Communicate order status, shipping updates, and delivery information clearly and accurately.
  • File and manage shipping claims with UPS and USPS.
  • Use internal systems and tools to efficiently support customer needs.
  • Accurately document all customer interactions and resolutions.
  • Collaborate with internal teams to resolve issues in a timely manner.

Qualifications
Required
  • Strong verbal and written communication skills with a professional tone.
  • Customer-focused mindset with a positive, solution-oriented attitude.
  • Ability to remain calm, composed, and professional under pressure.
  • Strong attention to detail, organization, and accuracy.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proactive work ethic with the ability to work independently and as part of a team.
  • Comfortable using computers, online systems, and navigating multiple platforms/screens.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work a rotating Saturday schedule.
  • Team-oriented, adaptable, and collaborative approach to work.

Work Environment & Schedule
  • In-office only position at our Logan Corporate Office.
  • Monday-Saturday availability, shifts between 8:00 AM-9:00 PM (Part-time, 18-29 hours per week).

Helpful
  • Previous customer service, retail, or e-commerce experience.
  • Experience with order processing, shipping, or online customer support.
  • Familiarity with platforms such as Amazon Seller Central or similar systems.
  • Experience handling customer inquiries via phone, email, or chat.
  • Spanish language proficiency is a plus.

Job Onsite
Part-Time
    • What is the schedule for this job?
    • This position offers Part-Time opportunities.
      Part-Time employees must have Monday-Saturday availability, with shifts scheduled between 8:00 AM and 9:00 PM, working 18-29 hours per week. Saturday and holiday availability are required.
      Must be available to work from October through January 2; extended vacations will not be approved during this period.
    • What is the pay for this job?
    • $13-$16 per hour, depending on experience.
    • For questions or more information contact Tynan Dutson at tynan@als.com

    • What Al's Sporting Goods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply