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Internet Customer Service Jobs in Michigan (NOW HIRING)

Brightspeed

Customer Service Technician

Pickford, MI

$14.75 - $19.75/hr

Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

Brightspeed

Customer Service Technician

Pickford, MI

$14.75 - $19.75/hr

Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

Brightspeed

Customer Service Technician

Pickford, MI · On-site

$14.75 - $19.75/hr

Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks ... services to our customers * Accountability/dependability (on time and on load when scheduled and ...

TEKsystems

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... internet navigation • Ability to respond to customer inquiries with a high degree of ...

New

Szott Ford

Internet Sales Manager

Holly, MI · On-site

Internet Sales Manager - Szott Ford | Holly, Michigan Join the Szott Ford Team! Szott Ford, a ... Strong communication and customer service skills. * Highly motivated with excellent follow-up ...

Szott Ford

Internet Sales Manager

Holly, MI · On-site

Internet Sales Manager - Szott Ford | Holly, Michigan Join the Szott Ford Team! Szott Ford, a ... Strong communication and customer service skills. * Highly motivated with excellent follow-up ...

Szott Ford

Internet Sales Manager

Holly, MI · On-site

Internet Sales Manager - Szott Ford | Holly, Michigan Join the Szott Ford Team! Szott Ford, a ... Strong communication and customer service skills. * Highly motivated with excellent follow-up ...

Adecco

Customer Service Representative

Lansing, MI

$19/hr

As a Customer Service Agent, you'll play an important role in supporting customers, resolving ... Ability to work a hybrid schedule with reliable internet and pass an internet speed test. * Ability ...

Adecco

Customer Service Representative

Lansing, MI

$19/hr

As a Customer Service Agent, you'll play an important role in supporting customers, resolving ... Ability to work a hybrid schedule with reliable internet and pass an internet speed test. * Ability ...

Adecco

Customer Service Representative

Lansing, MI · On-site

$19/hr

As a Customer Service Agent, you'll play an important role in supporting customers, resolving ... Ability to work a hybrid schedule with reliable internet and pass an internet speed test. * Ability ...

Fox Subaru Macomb

Internet Consultant

Macomb, MI · On-site

$15 - $16/hr

Your proactive approach will ensure that customers receive outstanding service at every step of ... Would you be a great Internet Consultant ?To thrive as a Full Time Internet Consultant at Fox ...

Fox Subaru Macomb

Internet Consultant

Macomb, MI · On-site

$15 - $16/hr

Your proactive approach will ensure that customers receive outstanding service at every step of ... Would you be a great Internet Consultant ? To thrive as a Full Time Internet Consultant at Fox ...

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Internet Customer Service information

See Michigan salary details

$8

$16

$23

How much do internet customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for internet customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

How does an internet customer service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What is an internet customer service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.

What are the key skills and qualifications needed to thrive as an internet customer service representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.
What are popular job titles related to Internet Customer Service jobs in Michigan? For Internet Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Internet Customer Service jobs in Michigan look for? The top searched job categories for Internet Customer Service jobs in Michigan are:
Internet Customer Service jobs near you
Infographic showing various Internet Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Metro- Customer Service Representative (on-site position)

Fellers, LLC

Rochester Hills, MI • On-site

$17 - $19/hr

Full-time

Re-posted 7 days ago

Job description

About Metro Restyling
MetroRestyling.com has grown to be one of the most popular vinyl wrap suppliers online. We gained an enviable reputation in the wrap industry in the wholesale and retail distribution of vinyl color change car wraps and installation tools. We supply customers worldwide with high quality and hard to find vinyl wrap products.
As a global leader in car vinyl wrap supply, we're committed to excellent products, customer service, and prices. Work with us to find answers to your questions, help search for the product you need, or learn more about our wide selection of products. We're available for all of your needs and love to help you find the best deal on protective wraps for your work truck, sports car, and everything in between.
MetroRestyling strives for customer satisfaction and offers high-quality & cost-effective products to fulfill your needs. We are committed to providing our customers with the best quality, professionalism, and excellence in service at the lowest price on the internet. Customer satisfaction is never sacrificed at MetroRestyling.com so shop and uses our site with confidence.
About the role
We are looking for a dedicated and customer-focused Customer Service Representative to join our team at Metro Restyling. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience with every interaction.
At Metro Restyling, we are a leading provider of automotive restyling products, dedicated to helping customers customize and enhance their vehicles. We pride ourselves on quality, innovation, and delivering exceptional customer experiences.
What you'll do
  • Respond promptly and professionally to customer inquiries via phone, email, or chat
  • Process customer orders accurately and efficiently
  • Maintain and meet departmental service level targets
  • Deliver a positive, empathetic, and professional customer experience at all times
  • Develop and maintain basic product knowledge to better assist customers
  • Accurately document customer interactions, transactions, and complaints
  • Collaborate with team members to ensure seamless customer support
  • Perform additional duties as needed

Qualifications
  • Minimum 1 year of experience in a call center or customer service role
  • Strong customer service and active listening skills
  • Excellent verbal and written communication skills
  • Ability to manage time effectively and prioritize tasks
  • Basic computer proficiency, including Microsoft Office
  • High school diploma or equivalent
  • A genuine passion for helping and advocating for customers

Preferred Qualifications
  • Bilingual (Spanish/English) is strongly preferred.

Schedule
  • Monday-Friday: 9:30 AM - 6:00 PM
  • Saturdays (as needed): 10:00 AM - 4:00 PM

Compensation
  • $17.00 - $19.00 USD per hour
  • Location: Michigan

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