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Internet Customer Service Jobs in Michigan (NOW HIRING)

MI CUSTOMER SERVICE

Wixom, MI ยท Hybrid

$22.50 - $24/hr

As we continue to expand, we are looking for a Customer Service Representative to join our team and ... Reliable internet connection and a suitable home workspace for remote days.Knowledge and interest ...

Customer Service Associate

Howell, MI ยท On-site

$13.50 - $18.75/hr

Book sales appointments from leads coming from sources such as a phone call, internet, lists, etc ... Proven customer service experience * Strong phone contact handling * Booking sales appointments

Oversee the daily operations of the Internet Sales department * Train the Business Development ... Excellent customer service, organizational, and negotiation skills * Self-motivated, goal-oriented ...

Customer Service Associate

Howell, MI ยท On-site

$13.50 - $18.75/hr

Book sales appointments from leads coming from sources such as a phone call, internet, lists, etc ... Proven customer service experience * Strong phone contact handling * Booking sales appointments

Customer Service Associate

Howell, MI ยท On-site

$13.50 - $18.75/hr

Book sales appointments from leads coming from sources such as a phone call, internet, lists, etc ... Proven customer service experience * Strong phone contact handling * Booking sales appointments

Remote Customer Service Agent

Macomb, MI ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Remote Customer Service Agent

Saginaw, MI ยท Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Remote Customer Service Agent

Lansing, MI ยท Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Remote Customer Service Agent

Bay City, MI ยท Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Remote Customer Service Agent

Taylor, MI ยท Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Remote Customer Service Agent

Canton, MI ยท Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Remote Customer Service Agent

West Bloomfield, MI ยท Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Wired high-speed internet connection required. * USB headset required. * Android or Apple ...

Showing results 21-40

Internet Customer Service information

See Michigan salary details

$8

$16

$23

How much do internet customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for internet customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

How does an internet customer service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What is an internet customer service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.

What are the key skills and qualifications needed to thrive as an internet customer service representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.
What are popular job titles related to Internet Customer Service jobs in Michigan? For Internet Customer Service jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Internet Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

MI CUSTOMER SERVICE

Alea Leather

Wixom, MI โ€ข Hybrid

$22.50 - $24/hr

Other

Re-posted 19 days ago


Job description

Position Description: Alea Leather is a fast-growing leader in the automotive leather seating industry, known for our craftsmanship, innovation, and commitment to customer satisfaction. As we continue to expand, we are looking for a Customer Service Representative to join our team and help us deliver exceptional experiences to our customers every day.This position resides in our Headquarters in Wixom, Michigan but we are working on hybrid remote opportunities.What Youll Do
Answer 50+ inbound/outbound calls daily while providing friendly, professional support.
Send and respond to 50+ customer emails per day using Microsoft Outlook.
Manage customer inquiries and updates via text messaging.
Work across multiple applications at once to track orders, resolve issues, and maintain accurate records.
Collaborate with internal teams to ensure quick, effective solutions for our customers.
What Were Looking For
Previous customer service experience (high-volume environment a plus).
Excellent written and verbal communication skills.
Strong proficiency in Microsoft Outlook, Word, and Excel.
Ability to multitask efficiently with several applications open at once.
Organized, detail-oriented, and able to thrive in a fast-paced environment.
Reliable internet connection and a suitable home workspace for remote days.Knowledge and interest in the automotive industry.
Why Join Alea Leather?
Competitive compensation and benefitsOpportunity to grow with a fast-expanding company in the automotive industry.
Supportive, collaborative work environment.
At Alea Leather, you wont just be answering calls youll be part of a team thats passionate about quality, growth, and delivering the best possible customer experience.
About Alea Leather
Founded with a passion for quality craftsmanship, Alea Leather specializes in designing and producing premium leather interiors and accessories. We take pride in our reputation for innovation, precision, and customer-first service, which has made us a trusted partner in the industry.
As a growing company, we value adaptability, teamwork, and continuous improvement. Our culture is built on respect, collaboration, and a drive to deliver excellence. At Alea Leather, every team member plays an important role in our success and we invest in the people who help us get there.

$22.50 - $24.00 Hourly