Customer Service Tech
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Martinez, GA · On-site
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Martinez, GA · On-site
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Martinez, GA · On-site
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Martinez, GA · On-site
$13.75 - $18.50/hr
Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Union City, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Milledgeville, GA · On-site
Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.
Macon, GA · On-site
Service Technician Department: Service Department Reports To: Service Manager You're serious about ... Save and tag parts if the job is under warranty or if requested by the customer. Perform Multi ...
Macon, GA · On-site
Service Technician Department: Service Department Reports To: Service Manager You're serious about ... Save and tag parts if the job is under warranty or if requested by the customer. Perform Multi ...
Macon, GA · On-site
Service Technician Department: Service Department Reports To: Service Manager You're serious about ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Macon, GA · On-site
Service Technician Department: Service Department Reports To: Service Manager You're serious about ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Macon, GA · On-site
Service Technician Department: Service Department Reports To: Service Manager You're serious about ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Macon, GA · On-site
Service Technician Department: Service Department Reports To: Service Manager You're serious about ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Valdosta, GA · On-site
Service Department Reports To: Service Manager You're serious about your career , then rest assured ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Valdosta, GA · On-site
Service Department Reports To: Service Manager You're serious about your career , then rest assured ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Valdosta, GA · On-site
Service Department Reports To: Service Manager You're serious about your career , then rest assured ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
Valdosta, GA · On-site
Service Department Reports To: Service Manager You're serious about your career , then rest assured ... customer. • Perform Multi Point Inspections • Road-test vehicles when required • Attend ...
$9.13 - $10.74
4% of jobs
$10.74 - $12.34
6% of jobs
$12.34 - $13.95
14% of jobs
$13.99 is the 25th percentile. Wages below this are outliers.
$13.95 - $15.56
23% of jobs
The median wage is $15.70 / hr.
$15.56 - $17.16
23% of jobs
$17.96 is the 75th percentile. Wages above this are outliers.
$17.16 - $18.77
7% of jobs
$18.77 - $20.37
7% of jobs
$20.37 - $21.98
5% of jobs
$21.98 - $23.58
5% of jobs
$23.58 - $25.19
2% of jobs
$25.19 - $26.79
1% of jobs
$9
$17
$26
A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.
A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.
To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

$13.75 - $18.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
7.4
Based on 34 frontline employees who took The Breakroom Quiz
36th of 80 rated construction
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Education and/or Experience
Preferred Qualifications
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo
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