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Customer Service Tech Jobs in Columbus, GA (NOW HIRING)

CoolSys

Service Tech 4-Refrigeration

Midland, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 4-Refrigeration

Midland, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 4-Refrigeration

Midland, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 4-Refrigeration

Midland, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

U-Haul

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Auburn, AL

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Auburn, AL · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Security Finance

Customer Service Representative

Columbus, GA · On-site

$14.25 - $19.50/hr

Do you have customer service experience? Are you looking for an opportunity to learn a new industry ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

West Point, GA · On-site

$13.75 - $18.75/hr

Do you have customer service experience? Are you looking for an opportunity to learn a new industry ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

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Customer Service Tech information

See Columbus, GA salary details

$9

$18

$28

How much do customer service tech jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service tech in Columbus, GA is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.00 per hour, depending on experience, location, and employer.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Columbus, GA? For Customer Service Tech jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Tech jobs in Columbus, GA look for? The top searched job categories for Customer Service Tech jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Customer Service Tech jobs? Cities near Columbus, GA with the most Customer Service Tech job openings:
Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Columbus, GA as of July 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,657 per year, or $18.1 per hour.

Service Tech 4-Refrigeration

CoolSys

Midland, GA • On-site

$30 - $50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

61st of 278 rated repair and maintenance companies

Job description

Overview:

WHY COOLSYS?

At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:

  • Competitive Compensation: Competitive pay from $30-50/hour and sign-on bonuses up to $3,000 (per location) (DOE).
  • Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
  • Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match 
  • Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
  • Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.

Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!

Responsibilities:

The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers.

Qualifications:
  • 3+ years of commercial experience as an HVAC and Refrigeration Technician
  • Active EPA Certification
  • Valid driver's license
  • Military Base Background Clearance required
  • Excellent customer relations and interpersonal skills
  • Mechanical aptitude and troubleshooting skills
  • Ability to safely lift to 50 lbs., climb and balance on a ladder, and work in elevated/high locations.
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! 

Connect with us on Facebook and Twitter.  

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.   

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. 

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems

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