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Customer Service Tech Jobs in Atlanta, GA (NOW HIRING)

Butler Automotive Group

Service Tech

Union City, GA · On-site

Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.

Butler Automotive Group

Service Tech

Union City, GA · On-site

Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.

Butler Automotive Group

Service Tech

Union City, GA · On-site

Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.

Butler Automotive Group

Service Tech

Union City, GA · On-site

Saves and tags parts of the job if under warranty or if requested by the customer. * Examines assigned vehicle to determine if further safety or service work is required or recommended.

SmoothStar Tech

Intuit Customer Service

Atlanta, GA

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service ...

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season. . Agents will.serve customers by providing product and service ...

ARS

Plumbing Service Tech

Norcross, GA

$100K/yr

Maintain a clean and professional job site while delivering excellent customer service This role provides consistent work, strong earning potential, and long-term career growth within the residential ...

WillScot

Service Tech (yard)

Dacula, GA · On-site

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

ARS-Rescue Rooter

Plumbing Service Tech

Norcross, GA

$100K/yr

Maintain a clean and professional job site while delivering excellent customer service This role provides consistent work, strong earning potential, and long-term career growth within the residential ...

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All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in Atlanta, GA

Customer Service Tech information

See Atlanta, GA salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer service tech in Atlanta, GA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.49 per hour, depending on experience, location, and employer.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Atlanta, GA? For Customer Service Tech jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Tech jobs in Atlanta, GA look for? The top searched job categories for Customer Service Tech jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Customer Service Tech jobs? Cities near Atlanta, GA with the most Customer Service Tech job openings:
Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Atlanta, GA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,456 per year, or $19.4 per hour.

Service Tech

Butler Automotive Group

Union City, GA • On-site

Full-time

Re-posted 28 days ago

Job description

Description:

AUDI OF SOUTH ATLANTA

Job Title: Service Technician

Department: Service Department

Reports To: Service Manager


SUMMARY

Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has previously worked as a B Class general service technician.


ESSENTIAL DUTIES include the following. Other duties may be assigned.

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required or refers to the test technician.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.


EDUCATION and/or EXPERIENCE

Two to four years related experience and/or training; or equivalent combination of education and experience.


LANGUAGE SKILLS

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


MATHEMATICAL SKILLS

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.


REASONING ABILITY

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:


Apply