ZipRecruiter

Log In

1

Customer Service Tech Jobs in Atlanta, GA (NOW HIRING)

WillScot

Field Service Tech

Morrow, GA · On-site

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

WillScot

Service Tech (yard)

Dacula, GA · On-site

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

WillScot

Field Service Tech

Morrow, GA · On-site

Explaining repairs and services to customers courteously, over the phone and in-person ... Maintaining a safe working environment and practicing safe working habits including complying with ...

Rite-Hite

Service Tech 1

Atlanta, GA · On-site

In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a ...

Atlanta Fork Lifts Inc

Service Tech PM

Suwanee, GA · On-site

Focus on building and maintaining customer relationships as the primary service contact. Responsible for communicating with the customer in regard to repairs or maintenance needed to keep forklifts ...

Atlanta Fork Lifts Inc

Service Tech PM

Suwanee, GA · On-site

Focus on building and maintaining customer relationships as the primary service contact. Responsible for communicating with the customer in regard to repairs or maintenance needed to keep forklifts ...

Atlanta Fork Lifts Inc

Service Tech Shop

Suwanee, GA · On-site

$17.25 - $22.75/hr

Perform necessary service, preventative maintenance, repairs, replacements, installations, or re ... customer records. -Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot ...

Atlanta Fork Lifts Inc

Service Tech Shop

Suwanee, GA · On-site

$17.25 - $22.75/hr

Perform necessary service, preventative maintenance, repairs, replacements, installations, or re ... customer records. -Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in Atlanta, GA

Customer Service Tech information

See Atlanta, GA salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service tech in Atlanta, GA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.49 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Atlanta, GA?

For Customer Service Tech jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Tech jobs in Atlanta, GA look for?

The top searched job categories for Customer Service Tech jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Service Tech jobs?

Cities near Atlanta, GA with the most Customer Service Tech job openings:

Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,456 per year, or $19.4 per hour.

Service Tech Field

Toyota Material Handling Systems

Suwanee, GA • On-site

Full-time

Re-posted 15 days ago

Job description

Job Type
Full-time
Description
SUMMARY
The Field Service Technician will troubleshoot, repair and perform scheduled maintenance on fuel powered (I.C.) and electric forklifts as well as other related material handling equipment based on customer needs and requirements in the field.
JOB DESCRIPTION
Perform repairs on forklifts and various types of industrial equipment on-site at customer locations. Work with the Service Coordinator and respond to service calls. Communicate with the customer contact and their staff to provide their forklift and material handling needs. Responsible for identifying larger jobs and communicating with the customer and the office staff to handle these repairs and rental needs.
Requirements
SKILLS/RESPONSIBILITIES
  • Troubleshoot and perform basic to complex repairs of forklifts
  • Perform thorough forklift inspections to identify any repairs that are needed. Write down and report all findings of potential or additional repairs necessary on every work order
  • Consult with customers in regard to needed repairs or additional maintenance items that are needed
  • Must follow all safety procedure and safely operate power tools, lifts, hoists, etc.
  • The ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic instruments
  • Keep pace with industry innovations in order to make sound recommendations to customers
  • Must be self-motivated and organized. Manage billable time and work in process efficiently
  • Paperwork and documentation must be neat, clean, legible and organized
  • Effectively communicate with customers, co-workers and management
  • Clear penmanship and ability to record accurate information
  • Must have excellent driving record
  • Upkeep and safe operation of service vehicle. Manage truck stock and order parts needed for jobs through the parts department
  • Must be able to lift up to 75 lbs. (and occasionally in excess of 75 lbs.)
  • Must have basic computer skills
  • Attend training classes and online courses as required

WORK EXPERIENCE REQUIREMENTS
2-3 years of relevant experience
EDUCATION/CERTIFICATION/LICENSE REQUIREMENTS
High School Diploma/GED
WORK CONDITIONS/PHYSICAL DEMANDS
Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pushing, lifting and reaching, etc. Work is performed in a maintenance environment with potential exposure to moving mechanical parts, dust, fumes, chemicals, or solvents which require knowledge of proper safety procedures. Work is performed at customer locations, including manufacturing, warehouses, and cold storage facilities and in other (sometimes) difficult or outdoor environments. May include working in our shop area.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. dba Toyota Material Handling Systems, ("TMHS"). TMHS and Advanced Material Handling, LLC are affiliated entities under common ownership. This is not an exhaustive list of all duties and/or responsibilities. TMHS reserves the right to amend or change responsibilities to meet business and organizational needs as necessary.
Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace

Apply