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Customer Service Tech Jobs in Atlanta, GA (NOW HIRING)

Toyota Material Handling Systems

Service Tech Shop

Suwanee, GA · On-site

$17.25 - $22.75/hr

Perform necessary service, preventative maintenance, repairs, replacements, installations, or re ... customer records. -Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot ...

Legacy Veterinary hospital

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Customer Service Representative CSR

College Park, GA · On-site

$35K - $42K/yr

We are seeking an experienced, high-energy Customer Service Representative (CSR) to be the ... Legacy was created to provide a modern, tech-forward environment where clinical protocols are ...

CoolSys

Service Tech 3 Refrigeration

Atlanta, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 3 Refrigeration

Atlanta, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 3 Refrigeration

Atlanta, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 3 Refrigeration

Atlanta, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

CoolSys

Service Tech 3 Refrigeration

Atlanta, GA · On-site

$30 - $50/hr

As a large company serving diverse customers, we invest in our team with: * Competitive ... Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic ...

Sonsoftinc

Customer Service Representative

Alpharetta, GA · On-site

$15.50 - $21.25/hr

Customer Service Representatives also enjoy a defined career path with promotional opportunities; a ... SonSoft Inc. is a leading global consulting and IT services company, offering a wide array of ...

Sonsoftinc

Customer Service Representative

Alpharetta, GA

$15.50 - $21.25/hr

Customer Service Representatives also enjoy a defined career path with promotional opportunities; a ... SonSoft Inc. is a leading global consulting and IT services company, offering a wide array of ...

Septic Blue Inc.

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Customer Service Dispatcher

Cumming, GA · On-site

$20 - $24/hr

Customer service experience preferred * Able to work with very minimal supervision * Ability to ... Have strong computer and tech ability. Computer and various software applications are used ...

Ritchie Bros.

Customer Service Representative

Morrow, GA · On-site

$15.25 - $20.75/hr

Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...

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All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in Atlanta, GA

Customer Service Tech information

See Atlanta, GA salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service tech in Atlanta, GA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.49 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Atlanta, GA?

For Customer Service Tech jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Tech jobs in Atlanta, GA look for?

The top searched job categories for Customer Service Tech jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Service Tech jobs?

Cities near Atlanta, GA with the most Customer Service Tech job openings:

Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,456 per year, or $19.4 per hour.

Service Tech Shop

Toyota Material Handling Systems

Suwanee, GA • On-site

$17.25 - $22.75/hr

Full-time

Re-posted 19 days ago

Job description

Job Type
Full-time
Description
Summary
The primary function of this position is to perform advanced repairs on industrial equipment. Perform necessary service, preventative maintenance, repairs, replacements, installations, or re-building of components to restore equipment to safe and proper operation.
Job Description
The shop technician which will work under the supervision of the Shop Foreman to receive jobs for inspection and assessment of needed repairs. You will be required to coordinate with the Service Writer and parts departments to determine parts needs and calculate labor to complete each repair. You will also be required to complete all work within an allotted amount of time, and inspect each job for proper/safe operation prior to release
Requirements
SKILLS/RESPONSIBILITIES
-Manage work and shop area to keep clean and safe in compliance with all safety policies.
-Complete all paperwork for TMHS, warranty and customer records.
-Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment.
-Competent use of meters, measuring devices & computers to test & recalibrate equipment, completes warranty paperwork.
-Maintain safety equipment as required by departments.
-Use hand & power tools to remove, install, replace, re-build, repair & test parts/equipment on engines, engine fuel systems, transmissions, and other components.
-Safely use lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
-Use miscellaneous resources & computers to reference parts, get information about parts & enter data.
-Climb up onto, under, & into vehicles, use hand & power tools to disassemble/reassemble: sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
-Attend training classes and keep current on product advancements.
-Assist in building maintenance and housekeeping projects.
-Must be able to lift up to 75 lbs. (and occasionally in excess of 75 lbs.)
WORK EXPERIENCE REQUIREMENTS
2-5 years' experience
EDUCATION/CERTIFICATION/LICENSE REQUIREMENTS
High School Diploma or equivalent
Must be a Certified Forklift Operator
WORK CONDITIONS/PHYSICAL DEMANDS
Work is performed in a maintenance shop environment with potential exposure to moving mechanical parts, dust, fumes, chemicals, or solvents which require proper knowledge of safety procedures. Must have the physical ability to perform continuously with full body motion for climbing, reaching, pushing, and lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up to 75 lbs. (and occasionally in excess of 75 lbs.). The noise level in the work environment is usually moderate.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. dba Toyota Material Handling Systems, ("TMHS"). TMHS and Advanced Material Handling, LLC are affiliated entities under common ownership. This is not an exhaustive list of all duties and/or responsibilities. TMHS reserves the right to amend or change responsibilities to meet business and organizational needs as necessary.
Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace

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