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Customer Service Tech Jobs in Georgia (NOW HIRING)

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season. . Agents will.serve customers by providing product and service ...

Brightspeed

Customer Service Technician

Hinesville, GA

$15.75 - $21.25/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

Brightspeed

Customer Service Technician

Hinesville, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

Brightspeed

Customer Service Technician

Hinesville, GA

$15.75 - $21.25/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

ARS

Plumbing Service Tech

Norcross, GA

$100K/yr

Maintain a clean and professional job site while delivering excellent customer service This role provides consistent work, strong earning potential, and long-term career growth within the residential ...

WillScot

Service Tech (yard)

Dacula, GA

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

ARS-Rescue Rooter

Plumbing Service Tech

Norcross, GA

$100K/yr

Maintain a clean and professional job site while delivering excellent customer service This role provides consistent work, strong earning potential, and long-term career growth within the residential ...

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Customer Service Tech information

See Georgia salary details

$9

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$26

How much do customer service tech jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service tech in Georgia is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.89 per hour, depending on experience, location, and employer.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Georgia? For Customer Service Tech jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Tech jobs in Georgia look for? The top searched job categories for Customer Service Tech jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Tech jobs? Cities in Georgia with the most Customer Service Tech job openings:
Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,522 per year, or $17.1 per hour.

Intuit Customer Service

Smoothstar Tech

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Re-posted 23 days ago

Job description

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues.
Customer Service Representative Job Duties:
  • Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation.
  • Research, analyze and determine an appropriate course of action for TurboTax customers.
  • Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions.
  • Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.
  • Provide support via phone and/or SmartLook one-way video and screen share technology.

Customer Service Representative Job Qualifications:
  • 1 year of customer:service call center, retail or helpdesk.
  • Excellent technical and customer service skills - passion for providing the BEST customer experience.
  • Must have extensive experience with Windows OS, web browsing, email, and various software applications..
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer.
  • Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech).
  • Requires strong active listening skills to accurately paraphrase a customer conversation.
  • Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.

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