ZipRecruiter

Log In

1

Customer Service Support Specialist Jobs (NOW HIRING)

Green Circle Growers

Customer Service Support

Oberlin, OH · On-site

$16 - $20.50/hr

Customer Service Support Express Seed Company was founded in 1982 as a full-service brokerage and supply chain manager that imports, processes, and distributes seeds, plugs, cuttings, liners, and ...

EXPRESS SEED COMPANY

Customer Service Support

Oberlin, OH

$16 - $20.50/hr

The Customer Service Support position assists the Customer Service team who are responsible for providing total customer service including correspondence to customers, order entry, and facilitating ...

LHH US

Customer Support Specialist

Cincinnati, OH

$19 - $20/hr

... Support Specialist to join their team in a fast-paced call center environment. This is a contract ... Handle a high volume (around 50 calls) of inbound calls related to customer service inquiries ...

LHH US

Customer Support Specialist

Cincinnati, OH

$19 - $20/hr

... Support Specialist to join their team in a fast-paced call center environment. This is a contract ... Handle a high volume (around 50 calls) of inbound calls related to customer service inquiries ...

Three Point Solutions

Customer Service Support

Wayzata, MN · On-site

$17.25 - $22/hr

Customer Service Support Client: Food Manufacturing Company Duration: 4 Months (Temp to Hire) Location: Wayzata, MN 55391 Shift: Monday-Friday, 7:45 AM - 4:15 PM CST Key Responsibilities • Support ...

Millerknoll

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a detail-oriented and proactive Customer Service Support professional to join our team. This role is ...

MillerKnoll

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a detail-oriented and proactive Customer Service Support professional to join our team. This role is ...

Synectics

Customer Service Support

Wichita, KS · On-site

$16.75 - $21.50/hr

* The Customer Service Support 1 - Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Support Specialist Jobs

Customer Service Support Specialist information

See salary details

$12

$23

$45

How much do customer service support specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service support specialist in the United States is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service support specialist, and why are they important?

To thrive as a Customer Service Support Specialist, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office tools is usually required. Patience, empathy, and active listening help you build rapport and effectively resolve customer issues. These skills and qualities are crucial for delivering positive customer experiences and maintaining customer satisfaction.

What is the difference between Customer Service Support Specialist vs Customer Service Representative?

AspectCustomer Service Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support
Employer & Industry UsageTech companies, service providers, retailRetail, telecom, banking, hospitality
Common Search & ComparisonCustomer Service Support Specialist vs Customer Service Representative

Both roles involve assisting customers, but Customer Service Support Specialists often handle more technical or complex issues, providing specialized support. Customer Service Representatives typically manage general inquiries and basic support tasks. The roles overlap in credentials and work environments, but the Specialist position may require additional technical knowledge.

How does a customer service support specialist typically collaborate with other departments to resolve customer issues?

Customer Service Support Specialists frequently work with teams such as technical support, billing, and sales to resolve more complex customer inquiries. When an issue extends beyond standard troubleshooting, specialists coordinate with the appropriate department to ensure a timely and accurate solution. This collaboration often involves clear communication, detailed documentation of the customer’s concern, and follow-up to confirm resolution. Building strong interdepartmental relationships is key for delivering seamless customer experiences and learning about broader company processes.

What is a customer service support specialist?

A Customer Service Support Specialist is a professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring a positive experience and maintaining customer satisfaction. These specialists also document interactions, troubleshoot problems, and may collaborate with other departments to resolve complex issues. Their goal is to enhance the overall customer experience and support the company’s reputation.
More about Customer Service Support Specialist jobs
What cities are hiring for Customer Service Support Specialist jobs? Cities with the most Customer Service Support Specialist job openings:
Who are the top companies hiring for Customer Service Support Specialist jobs? The top employers for Customer Service Support Specialist jobs are:
What states have the most Customer Service Support Specialist jobs? States with the most job openings for Customer Service Support Specialist jobs include:
What job categories do people searching Customer Service Support Specialist jobs look for? The top searched job categories for Customer Service Support Specialist jobs are:
Customer Service Support Specialist jobs near you
Infographic showing various Customer Service Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,723 per year, or $23.4 per hour.

Customer Service Support

Green Circle Growers

Oberlin, OH • On-site

$16 - $20.50/hr

Other

Re-posted 16 days ago

Green Circle Growers rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

49th of 65 rated farming

Job description

Customer Service Support

Express Seed Company was founded in 1982 as a full-service brokerage and supply chain manager that imports, processes, and distributes seeds, plugs, cuttings, liners, and more. From vendor to customer, our goal is to provide excellent service, solve problems, and help our customers be more profitable. Express Seed Company works primarily with medium to large-sized greenhouse growers, but also with contract growers, independent garden centers, and landscapers. Express Seed Company employs over 100 people in customer service, vendor relations, marketing, sales, logistics, and finance to serve thousands of customers.

Position Overview: The Customer Service Support position assists the Customer Service team who are responsible for providing total customer service including correspondence to customers, order entry, and facilitating orders. This role supports the Customer Service Representatives to ensure the successful completion of the order process for a specific group of customers. The Customer Service Support role will also help resolve customer service issues and questions in a timely and professional way to enhance customer satisfaction.

Job Duties: • Effectively communicates with the Customer Service Representatives to establish overall customer satisfaction • Respond to written and email communications • Enter customer orders by identifying the product, quantity, and required delivery date • Accurately update and maintain customer information and order status • Maintain a database of customer special requests and item or product setup • Prepare periodic order status reports for customers • Interact with CRM and ERP tools to satisfy customer requests and support the Sales team • All other duties as assigned

Qualifications and Education Requirements: • High school diploma or 2+ years of experience in Customer Service or relevant experience • Advanced skills in Microsoft Office Excel and Word • Microsoft NAV, Peoplesoft, and/or ERP system experience is a plus • Strong analytical and problem-solving skills • Ability to work individually and in a team • Ability to handle multiple and diverse tasks under deadline pressure • Ability to work with all levels of employees and management • Effective communication skills, both written and verbal • Strong organizational skills, attention to detail, and follow-through required

Physical Environment & Requirements: • Climate-controlled office or home office environment • Continuously requires vision, hearing, twisting, and talking • Frequently requires sitting, standing, fine dexterity, and handling • Occasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching • Rarely requires climbing

What Green Circle Growers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply