STRIDE Community Health Center
STRIDE Community Health Center

95 Stride Customer Service Support Specialist Jobs Hiring Near You

Marketing Specialist

Columbus, OH · Remote

$15.14 - $28.84/hr

... supporting Stride's mission and enrollment goals. SUMMARY: The Marketing Specialist (Contract ... Randstad offers a robust benefits package for eligible employees that can include health benefits ...

... thus supporting Stride's overall goals. SUMMARY: The Product Marketing Specialist will be ... customer acquisition and retention * Develop go-to-market plans by working across Academic Services ...

The Advisor supports a high touch approach to educational support and has superior customer service ... K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option ...

Support School Finance group with Stride and school financial policies, internal controls, and ... Able to work well as part of a team Customer service orientation * Possess very good communication ...

Support School Finance group with Stride and school financial policies, internal controls, and ... Able to work well as part of a team Customer service orientation * Possess very good communication ...

Accessibility Sr Specialist

Columbus, OH · On-site

$72.94K - $101.87K/yr

SUMMARY: The Accessibility Sr. Specialist leads company-wide efforts on making our products ... Stride offers a robust benefits package for eligible employees that can include health benefits ...

High School Health Teacher

Columbus, OH · On-site

$47.30K - $60.40K/yr

Teachers provide instruction, support and guidance, manage the learning process, and focus on ... K12, a Stride Company, believes in Education for ANYONE. We provide families with an online option ...

K12 Zone Engineering Intern

Columbus, OH · On-site

$16.25 - $21/hr

Support experimental R&D projects that explore new student engagement models. * Assist with ... Stride offers a robust benefits package for eligible employees that can include health benefits ...

Able to work well as part of a team; customer service orientation * Possess very good communication ... Stride offers a robust benefits package for eligible employees that can include health benefits ...

Accessibility Specialist

Columbus, OH · On-site

$77.69K - $83K/yr

Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. The above job is not intended to be an all-inclusive list ...

Middle School Career Tech Teacher

Columbus, OH · On-site

$44.40K - $58.40K/yr

Collaborates regularly with the school and national professional learning community * Supports a ... Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not ...

Medicaid Analyst

Columbus, OH · Remote

$57.38K - $75K/yr

... customer-service orientation · Proven success working in a highly matrixed organization and ... Stride offers a robust benefits package for eligible employees that can include health benefits ...

next page

Showing results 1-20

STRIDE Community Health Center Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Support Specialist, and why are they important?

To thrive as a Customer Service Support Specialist, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office tools is usually required. Patience, empathy, and active listening help you build rapport and effectively resolve customer issues. These skills and qualities are crucial for delivering positive customer experiences and maintaining customer satisfaction.

How does a Customer Service Support Specialist typically collaborate with other departments to resolve customer issues?

Customer Service Support Specialists frequently work with teams such as technical support, billing, and sales to resolve more complex customer inquiries. When an issue extends beyond standard troubleshooting, specialists coordinate with the appropriate department to ensure a timely and accurate solution. This collaboration often involves clear communication, detailed documentation of the customer’s concern, and follow-up to confirm resolution. Building strong interdepartmental relationships is key for delivering seamless customer experiences and learning about broader company processes.

What is a Customer Service Support Specialist?

A Customer Service Support Specialist is a professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring a positive experience and maintaining customer satisfaction. These specialists also document interactions, troubleshoot problems, and may collaborate with other departments to resolve complex issues. Their goal is to enhance the overall customer experience and support the company’s reputation.

What is the difference between Customer Service Support Specialist vs Customer Service Representative?

AspectCustomer Service Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support
Employer & Industry UsageTech companies, service providers, retailRetail, telecom, banking, hospitality
Common Search & ComparisonCustomer Service Support Specialist vs Customer Service Representative

Both roles involve assisting customers, but Customer Service Support Specialists often handle more technical or complex issues, providing specialized support. Customer Service Representatives typically manage general inquiries and basic support tasks. The roles overlap in credentials and work environments, but the Specialist position may require additional technical knowledge.

What is it like to work at Stride?

Stride is a company that prioritizes innovation and collaboration, fostering a culture that encourages creativity and open communication among its employees.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to drive projects forward in a fast-paced and dynamic environment. Stride's mission is centered around empowering individuals to achieve their goals through education and career development.

Working at Stride may appeal to individuals who are passionate about education and career development, as the company offers opportunities for professional growth and development in a supportive and innovative work environment.
What other companies are hiring for Customer Service Support Specialist jobs?
Orientation & Mobility Specialist (Buckeye Lake OH)

Orientation & Mobility Specialist (Buckeye Lake OH)

Stride, Inc.

Columbus, OH • On-site

$60 - $90/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Description
The Orientation & Mobility (O&M) Specialist - CONTRACTOR is responsible for providing face-to-face orientation and mobility services to eligible special education students with visual impairments enrolled in virtual public schools within the K12/Stride network. Services are provided in accordance with students' Individualized Education Programs (IEPs). The O&M Specialist will collaborate with virtual school teams to support students' travel skills, independence, safety, and access across home, school, and community environments.
This is an Independent Consultant position (1099).
Residency Requirements: Must reside in the U.S.
Compensation $60-90/hr.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
- Provide in-person O&M assessments and direct services per IEP requirements.
- Communicate with parents, teachers, and students to develop consistent service schedules.
- Develop IEP goals relevant to the educational setting
- Teach travel skills including sensory efficiency, cane techniques, orientation strategies, and environmental awareness.
- Provide appropriate accommodations, modifications, and assistive technology recommendations to school staff.
- Maintain compliance with state, and school regulations.
- Maintain accurate documentation including service logs and progress reports.
- Collect data to track progress toward IEP goals.
- Provide training and guidance to families and staff.
- Participate in IEP meetings and school team activities.
- Maintain a professional work environment and dependable schedule.
SUPERVISORY RESPONSIBILITIES
This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS
- Minimum 2 years of experience as an Orientation & Mobility Specialist.
Certificates and Licenses:
- Valid state certification in Orientation & Mobility as required by the state department of education
DESIRED QUALIFICATIONS
- Ability to work independently with consistent availability during typical school hours.
- Experience supporting students in virtual settings.
- Familiarity with assistive technology used by students with visual impairments.
- Strong organization and communication skills.
- Ability to travel for face-to-face O&M services.
- Proficiency with basic computer systems such as MS365
- Ability to pass background checks.
WORK ENVIRONMENT
Requires regular travel to provide face-to-face services and remote administrative work from a professional home office.
This is an Independent Consultant position (1099), open to residents of all 50 states and D.C.
OTHER DUTIES
This description is not all-inclusive. Additional duties may be assigned. Contract work is at-will per state regulations.
Job Type
1099 Contractor_CW (Fixed Term)
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.