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Customer Service Representative Intern Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

New

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

613 Originals

CSR - Customer Service Representative

Mahwah, NJ · On-site

$15.75 - $21.50/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

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Customer Service Representative Intern information

What is a customer service representative intern?

Customer Service Representative Interns are individuals who are gaining practical experience in assisting customers, resolving issues, and supporting the customer service team of a company. Their responsibilities typically include answering inquiries, processing orders, and learning company protocols for handling customer complaints. As interns, they are mentored by experienced staff and receive training to develop communication, problem-solving, and organizational skills. This role helps prepare them for future full-time positions in customer service or related fields.

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help interns build rapport and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting business reputation and retention.

What are some common challenges faced by customer service representative interns, and how can they effectively overcome them?

Customer Service Representative Interns often encounter challenges such as handling difficult customers, quickly learning company policies and systems, and balancing multiple inquiries simultaneously. To overcome these, it's important to actively listen to customer concerns, seek guidance from experienced team members, and utilize available training resources. Developing strong communication skills and maintaining a positive attitude can also help interns build confidence and deliver excellent service, even in high-pressure situations.

What cities are hiring for Customer Service Representative Intern jobs?

Cities with the most Customer Service Representative Intern job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Customer Service Representative Intern jobs?

States with the most job openings for Customer Service Representative Intern jobs include:

Customer Service Representative Intern jobs near you
Infographic showing various Customer Service Representative Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative (Nights)

Customer Service | Full-Time

Killeen, TX • On-site

$14.25 - $19.50/hr

Other

Posted 18 days ago

Job description

Customer Service Representatives (Nights)

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team!

We're looking for Customer Service Representatives (Nights) to represent some of the world's most recognized brands during the night shift. In this role, you'll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

  • Manage inbound and outbound calls with professionalism, empathy, and efficiency
  • Troubleshoot and resolve customer issues, focusing on first-call resolution
  • Research and retrieve information using internal systems; collaborate with other teams as needed
  • Accurately document and process customer claims and interactions
  • Follow scripts, policies, and procedures while using training resources to provide accurate answers
  • Handle sensitive information with discretion and maintain confidentiality
  • Escalate complex cases to the appropriate team or manager
  • Stay updated on products and processes by attending ongoing training
  • Meet all attendance, reliability, and night shift scheduling requirements
Candidate Qualifications

Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • 18 years or older with a high school diploma or equivalent
  • Excellent verbal and written communication skills
  • Typing speed of 20+ words per minute
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Strong problem-solving, conflict resolution, and troubleshooting skills
  • Reliable, punctual, and motivated with a strong work ethic
  • Ability to multi-task, stay organized, and self-manage
  • Customer-first mindset: empathetic, patient, and responsive
  • Positive attitude and a team-player spirit
  • Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

  • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles
  • Prior experience with contact centers or government-related accounts

Apply