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Customer Service Representative Intern Jobs (NOW HIRING)

Gordon Feinblatt

CSR Intern

Baltimore, MD · On-site

$15/hr

... (CSR) focused internship. A typical day for this in-person position will include assisting with a mix of researching and implementing internal programing benefiting the entire Gordon Feinblatt team ...

GORDON FEINBLATT LLC

CSR Intern

Baltimore, MD · On-site

$15/hr

... (CSR) focused internship. A typical day for this in-person position will include assisting with a mix of researching and implementing internal programing benefiting the entire Gordon Feinblatt team ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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What are the key skills and qualifications needed to thrive as a Customer Service Representative Intern, and why are they important?

To thrive as a Customer Service Representative Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help interns build rapport and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting business reputation and retention.

What are Customer Service Representative Interns?

Customer Service Representative Interns are individuals who are gaining practical experience in assisting customers, resolving issues, and supporting the customer service team of a company. Their responsibilities typically include answering inquiries, processing orders, and learning company protocols for handling customer complaints. As interns, they are mentored by experienced staff and receive training to develop communication, problem-solving, and organizational skills. This role helps prepare them for future full-time positions in customer service or related fields.

What are some common challenges faced by Customer Service Representative Interns, and how can they effectively overcome them?

Customer Service Representative Interns often encounter challenges such as handling difficult customers, quickly learning company policies and systems, and balancing multiple inquiries simultaneously. To overcome these, it's important to actively listen to customer concerns, seek guidance from experienced team members, and utilize available training resources. Developing strong communication skills and maintaining a positive attitude can also help interns build confidence and deliver excellent service, even in high-pressure situations.
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Customer Service Representative Intern jobs near you
Infographic showing various Customer Service Representative Intern job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
CSR Intern

CSR Intern

Gordon Feinblatt

Baltimore, MD • On-site

$15/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Part-time, Temporary, Internship
Description
Gordon Feinblatt, a law firm located in the Harbor East neighborhood of Baltimore City, is seeking a sophomore, junior, or senior college student for a paid, part-time, Corporate Social Responsibility (CSR) focused internship.
A typical day for this in-person position will include assisting with a mix of researching and implementing internal programing benefiting the entire Gordon Feinblatt team, assisting with event organization and management, and collaborating with our marketing department to document the company's CSR efforts through internal and external publications.
Our team spends most of its time:

  • Supporting community service events with non-profit partners
  • Organizing events with student groups from area law schools, colleges, and high schools
  • Identifying and hosting external speakers for our five employee affinity groups as well as firm wide events and celebrations
  • Creating internal communications and external publications, including an annual report
  • Providing strategic policy advice and training to a mix of internal and external stakeholders

Requirements
Prior college course work related to corporate social responsibility, diversity, equity, and inclusion, or community partnerships and engagement is a plus, but not strictly required. Strong written communication skills and organizational ability will help this candidate make the most of this experience. The successful candidate will be expected to be available between 8-10 hours per week during regular business hours during the fall 2026 academic semester. The days will be agreed upon in advance by the parties but are flexible. There are also occasional opportunities to support professional events in the evening based upon the candidates' availability.
Interested applicants should submit a resume, unofficial transcript, and brief cover letter describing what drew them to this position or the field of CSR.
Why Join Gordon Feinblatt?
Gordon Feinblatt is committed to the development, mentoring, and advancement of legal professionals with diverse backgrounds and experiences. Our culture provides an inclusive and flexible work atmosphere that provides us the ability to deliver the service and support that our clients, attorneys, and personnel deserve.
Compensation Package: We value your skills and offer a comprehensive benefits & compensation package.
Professional Growth: Elevate your skills and knowledge in a supportive legal environment.
Work/Life Harmony: We embrace flexibility by empowering our teams to achieve work-life balance while optimizing productivity.
Team Environment: Collaborate with experienced attorneys and legal professionals to achieve goals.
Corporate Social Responsibility: We are committed to fostering positive change and making a meaningful impact through our unwavering commitment to corporate social responsibility.
- Diversity, Equity, and Inclusion. Diversity, Equity & Inclusion | Gordon Feinblatt LLC (gfrlaw.com)
- Community Engagement. Serving the Community | Gordon Feinblatt LLC (gfrlaw.com)
- Sustainability. Sustainability | Gordon Feinblatt LLC (gfrlaw.com)
Please visit our career page for more information on reasons why to join our team: Current Openings | Gordon Feinblatt LLC (gfrlaw.com)
Salary Range: $15.00 per hour
Gordon Feinblatt is an Equal Opportunity Employer.
Salary Description
$15.00 per hour

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