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Customer Service Representative English Jobs (NOW HIRING)

Local Finance

Customer Service Rep.

Opelika, AL

$13.75 - $18.75/hr

Local Finance, is seeking a Customer Service Representative. The qualified Customer Service ... Bilingual (English & Spanish) a plus. Additional Information All your information will be kept ...

LIRON Inc.

Customer Service Rep

Lodi, CA · On-site

$17 - $20/hr

If you're bilingual in English and Spanish and thrive in a fast-paced setting, this could be the ... CUSTOMER SERVICE REP QUALIFICATIONS * Bilingual in English and Spanish * Experience answering ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do customer service representative english jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative english in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Customer Service Representative (English) do?

A Customer Service Representative (English) assists customers by answering questions, resolving issues, and providing information about products or services, typically in English. They communicate with customers via phone, email, chat, or in person, ensuring a positive experience and helping to resolve any concerns. Their role often includes documenting customer interactions and following up to ensure satisfaction. Strong communication and problem-solving skills are essential for this position.

What are some common challenges faced by Customer Service Representatives working in English-speaking environments, and how can they be managed?

Customer Service Representatives working in English-speaking environments often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting performance metrics like response time and customer satisfaction. Effective stress management and strong communication skills are essential to navigate these situations. Building product knowledge, using active listening, and leveraging support from team leads or colleagues can help resolve issues efficiently and maintain a positive customer experience.

What is the difference between Customer Service Representative English vs Customer Support Specialist English?

AspectCustomer Service Representative EnglishCustomer Support Specialist English
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentCall centers, retail, office settingsCall centers, technical support centers, online chat platforms
Industry UsageRetail, telecommunications, bankingTechnology, software, hardware companies
Search & Comparison IntentCustomer Service Representative English vs Customer Support Specialist English

While both roles involve assisting customers, Customer Service Representatives focus on general inquiries and transactional support, whereas Customer Support Specialists often handle technical issues and product-specific questions. The choice depends on the industry and the complexity of customer needs.

What are the key skills and qualifications needed to thrive as a Customer Service Representative (English), and why are they important?

To thrive as a Customer Service Representative (English), you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer literacy are frequently required. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are essential to efficiently resolve customer issues, maintain satisfaction, and represent the company's brand effectively.
More about Customer Service Representative English jobs
What states have the most Customer Service Representative English jobs? States with the most job openings for Customer Service Representative English jobs include:
What job categories do people searching Customer Service Representative English jobs look for? The top searched job categories for Customer Service Representative English jobs are:
Customer Service Representative English jobs near you
Infographic showing various Customer Service Representative English job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

BAERS Furniture Co Inc

Pompano Beach, FL

$15 - $20.50/hr

Full-time

Posted 8 days ago

Job description

Customer Service Representative

Baer's Furniture, Florida?s premier furniture company, is searching for a Customer Service Representative to join our call center team. Our Customer Service Representatives help set Baer's Furniture apart from other furniture retailers by providing highly professional and knowledgeable service to our customers. Customer Service Representatives assist customers with inquiries on product and service information, and resolve any issues our customers might have with orders or deliveries.

Responsibilities include, but are not limited to the following:

  • Manage a high volume of incoming phone calls from customers who have questions or concerns about our products and services;
  • Identify and assess customers? needs and provide accurate, valid and complete information using the right methods and tools;
  • Build sustainable relationships and trust with customers through open and interactive communication;
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution;
  • Keep records of customer interactions, transactions, comments and complaints using our CRM system;
  • Follow communication procedures, guidelines and policies;
  • Work with other departments such as sales, delivery, warehouse, etc. to coordinate and ensure customer satisfaction.

Requirements:

  • Proven customer support experience or experience as a client service representative;
  • Strong phone contact handling skills and active listening;
  • Propper email etiquette;
  • Familiarity with routing systems and practices;
  • Excellent communication and interpersonal skills;
  • Ability to multi-task, prioritize and manage time effectively;
  • High school diploma or equivalent;
  • Knowledge of furniture products and services is a plus;
  • Bilingual English/Spanish is a plus.

Baers is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

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