ZipRecruiter

Log In

1

Customer Service Representative Cosmetics Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

next page

Showing results 1-20

All JobsCustomer Service Representative Cosmetics Jobs

Customer Service Representative Cosmetics information

See salary details

$9

$18

$26

How much do customer service representative cosmetics jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service representative cosmetics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Cosmetics vs Customer Support Specialist Cosmetics?

AspectCustomer Service Representative CosmeticsCustomer Support Specialist Cosmetics
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in cosmetics or customer serviceSimilar credentials; often requires knowledge of cosmetic products and customer service experience
Work EnvironmentRetail stores, call centers, online support channelsCall centers, online chat support, in-store assistance
Employer & IndustryCosmetic brands, retail chains, e-commerce companiesCosmetic companies, beauty brands, retail outlets
Common Search & ComparisonYesYes

Customer Service Representative Cosmetics and Customer Support Specialist Cosmetics both focus on assisting customers with product inquiries, complaints, and support. While they share similar credentials and work environments, Customer Service Representatives often handle in-person or phone interactions, whereas Customer Support Specialists may focus more on online support channels. Both roles are essential in the cosmetics industry for maintaining customer satisfaction and brand loyalty.

What does a Customer Service Representative in cosmetics do?

A Customer Service Representative in cosmetics assists customers with inquiries about beauty and skincare products, processes orders, handles complaints, and provides guidance on product usage. They often interact with customers via phone, email, or in-store to resolve issues and ensure a positive shopping experience. Additionally, they may provide information on promotions, returns, and product availability, helping to build customer loyalty and satisfaction.

How does a Customer Service Representative in the cosmetics industry typically collaborate with other departments to resolve customer issues?

Customer Service Representatives in cosmetics often work closely with teams such as sales, marketing, and product development to resolve customer concerns efficiently. For example, they may coordinate with the product team to address questions about ingredients or with logistics to resolve shipping delays. This cross-departmental communication ensures accurate information is provided and customer satisfaction is maintained. Being proactive and maintaining strong relationships with colleagues in other departments is key to success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in Cosmetics, and why are they important?

To thrive as a Customer Service Representative in Cosmetics, you need strong product knowledge, communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and basic computer proficiency is essential. Outstanding interpersonal skills, patience, and a passion for beauty help you connect with customers and resolve their concerns effectively. These skills ensure satisfied customers, repeat business, and a positive brand image in a competitive industry.
More about Customer Service Representative Cosmetics jobs
What job categories do people searching Customer Service Representative Cosmetics jobs look for? The top searched job categories for Customer Service Representative Cosmetics jobs are:
Customer Service Representative Cosmetics jobs near you
Infographic showing various Customer Service Representative Cosmetics job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Baton Rouge, LA • On-site

$12.50 - $17/hr

Part-time

Re-posted 9 days ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

Apply