ZipRecruiter

Log In

1

Customer Service Representative Cosmetics Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Palm Harbor Homes

Customer Service Representative

Seguin, TX

$14.25 - $19.25/hr

Service Department Customer Service Admin Reports to Service Manager Key relationships: Service ... Contacts home owner and evaluates cosmetic repairs needed from list they supplied * Verify correct ...

next page

Showing results 1-20

All JobsCustomer Service Representative Cosmetics Jobs

Customer Service Representative Cosmetics information

See salary details

$9

$18

$26

How much do customer service representative cosmetics jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service representative cosmetics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Cosmetics vs Customer Support Specialist Cosmetics?

AspectCustomer Service Representative CosmeticsCustomer Support Specialist Cosmetics
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in cosmetics or customer serviceSimilar credentials; often requires knowledge of cosmetic products and customer service experience
Work EnvironmentRetail stores, call centers, online support channelsCall centers, online chat support, in-store assistance
Employer & IndustryCosmetic brands, retail chains, e-commerce companiesCosmetic companies, beauty brands, retail outlets
Common Search & ComparisonYesYes

Customer Service Representative Cosmetics and Customer Support Specialist Cosmetics both focus on assisting customers with product inquiries, complaints, and support. While they share similar credentials and work environments, Customer Service Representatives often handle in-person or phone interactions, whereas Customer Support Specialists may focus more on online support channels. Both roles are essential in the cosmetics industry for maintaining customer satisfaction and brand loyalty.

What does a Customer Service Representative in cosmetics do?

A Customer Service Representative in cosmetics assists customers with inquiries about beauty and skincare products, processes orders, handles complaints, and provides guidance on product usage. They often interact with customers via phone, email, or in-store to resolve issues and ensure a positive shopping experience. Additionally, they may provide information on promotions, returns, and product availability, helping to build customer loyalty and satisfaction.

How does a Customer Service Representative in the cosmetics industry typically collaborate with other departments to resolve customer issues?

Customer Service Representatives in cosmetics often work closely with teams such as sales, marketing, and product development to resolve customer concerns efficiently. For example, they may coordinate with the product team to address questions about ingredients or with logistics to resolve shipping delays. This cross-departmental communication ensures accurate information is provided and customer satisfaction is maintained. Being proactive and maintaining strong relationships with colleagues in other departments is key to success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in Cosmetics, and why are they important?

To thrive as a Customer Service Representative in Cosmetics, you need strong product knowledge, communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and basic computer proficiency is essential. Outstanding interpersonal skills, patience, and a passion for beauty help you connect with customers and resolve their concerns effectively. These skills ensure satisfied customers, repeat business, and a positive brand image in a competitive industry.
More about Customer Service Representative Cosmetics jobs
What job categories do people searching Customer Service Representative Cosmetics jobs look for? The top searched job categories for Customer Service Representative Cosmetics jobs are:
Customer Service Representative Cosmetics jobs near you
Infographic showing various Customer Service Representative Cosmetics job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

We’re Hiring: Customer Service Representative (CSR)

Location: Norristown, PA | Pay Range: $18–$22/hour | Full-Time

Company Overview:

Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.

When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.

Position Summary:

We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.

This position is designed for someone who communicates well, stays organized, and is ready to learn.

What You'll Get:

  • $18–$22/hour based on experience and capability

  • Performance-based incentive opportunities

  • Pay increases tied to performance and capability

  • Health Insurance + Retirement Plan

  • Paid Holidays + PTO

What You'll Do:

  • Answer customer calls and schedule service appointments

  • Communicate with customers and technicians throughout the day

  • Maintain accurate customer and job information

  • Support general administrative and office functions

  • Help keep daily operations organized and moving forward

What You'll Bring:

  • Customer service, office, retail, hospitality, or administrative experience preferred

  • Strong communication and organizational skills

  • Comfortable using computers and software systems

  • Professional, dependable, and willing to learn

  • Ability to stay productive as priorities change

Working Conditions:

This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.

If you're reliable, willing to learn, and take pride in doing things right, apply.

Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.