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Customer Service Representative Cosmetics Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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All JobsCustomer Service Representative Cosmetics Jobs

Customer Service Representative Cosmetics information

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$9

$18

$26

How much do customer service representative cosmetics jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for customer service representative cosmetics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Cosmetics vs Customer Support Specialist Cosmetics?

AspectCustomer Service Representative CosmeticsCustomer Support Specialist Cosmetics
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in cosmetics or customer serviceSimilar credentials; often requires knowledge of cosmetic products and customer service experience
Work EnvironmentRetail stores, call centers, online support channelsCall centers, online chat support, in-store assistance
Employer & IndustryCosmetic brands, retail chains, e-commerce companiesCosmetic companies, beauty brands, retail outlets
Common Search & ComparisonYesYes

Customer Service Representative Cosmetics and Customer Support Specialist Cosmetics both focus on assisting customers with product inquiries, complaints, and support. While they share similar credentials and work environments, Customer Service Representatives often handle in-person or phone interactions, whereas Customer Support Specialists may focus more on online support channels. Both roles are essential in the cosmetics industry for maintaining customer satisfaction and brand loyalty.

What does a Customer Service Representative in cosmetics do?

A Customer Service Representative in cosmetics assists customers with inquiries about beauty and skincare products, processes orders, handles complaints, and provides guidance on product usage. They often interact with customers via phone, email, or in-store to resolve issues and ensure a positive shopping experience. Additionally, they may provide information on promotions, returns, and product availability, helping to build customer loyalty and satisfaction.

How does a Customer Service Representative in the cosmetics industry typically collaborate with other departments to resolve customer issues?

Customer Service Representatives in cosmetics often work closely with teams such as sales, marketing, and product development to resolve customer concerns efficiently. For example, they may coordinate with the product team to address questions about ingredients or with logistics to resolve shipping delays. This cross-departmental communication ensures accurate information is provided and customer satisfaction is maintained. Being proactive and maintaining strong relationships with colleagues in other departments is key to success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in Cosmetics, and why are they important?

To thrive as a Customer Service Representative in Cosmetics, you need strong product knowledge, communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and basic computer proficiency is essential. Outstanding interpersonal skills, patience, and a passion for beauty help you connect with customers and resolve their concerns effectively. These skills ensure satisfied customers, repeat business, and a positive brand image in a competitive industry.
More about Customer Service Representative Cosmetics jobs
What job categories do people searching Customer Service Representative Cosmetics jobs look for? The top searched job categories for Customer Service Representative Cosmetics jobs are:
Customer Service Representative Cosmetics jobs near you
Infographic showing various Customer Service Representative Cosmetics job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO • On-site

$15.25 - $20.75/hr

Other

Posted 21 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!
Skills:
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
Communication method(s) used:
  • Email
  • Phone
  • Chat
Schedule:
  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends
Work Remotely:
  • Hybrid
Benefits:
  • Flexible schedule
  • On-the-job training
Experience level:
  • 2 years
Shift:
  • Day shift
  • Rotating shift
Weekly day range:
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed
Work setting:
  • Call center
  • In-person
Education:
  • High school or equivalent (Required)
Experience:
  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)
Ability to Relocate:
  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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