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Customer Service Representative Call Center Csr Jobs

TIMBERLAND BANCORP INC

Call Center CSR

Aberdeen, WA · On-site

$19.89 - $29.25/hr

Call Center CSR Department/Location: Call Center / Riverside Employee Reports to: Call Center Manager FLSA: Hourly; Non-Exempt position Status: Full-Time 76-80 Hours Rate of Pay: $19.89 - $29.25 per ...

Adecco

Call Center Customer Service Rep

Pennington, NJ · On-site

$21/hr

Candidates for Customer Service Representative must meet the following requirements to be considered: * Minimum of 2 years of customer service experience, preferably in a call center, banking ...

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Customer Service Representative Call Center Csr information

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How much do customer service representative call center csr jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer service representative call center csr in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives in a call center, and how can they be managed?

Customer Service Representatives in call centers often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting strict performance metrics. To manage these challenges, it's important to develop strong communication and problem-solving skills, stay organized, and utilize available support from supervisors or team members. Many companies also provide ongoing training and coaching, which can help representatives build resilience and improve their ability to resolve customer issues efficiently while maintaining a positive attitude.

What is the difference between Customer Service Representative Call Center Csr vs Customer Support Specialist?

AspectCustomer Service Representative Call Center CsrCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require technical certifications
Work EnvironmentCall center, inbound/outbound callsOnline or in-office, technical or product support
Industry UsageCustomer service, retail, telecomTechnology, software, electronics
Job FocusHandling customer inquiries, complaints, order processingTroubleshooting, technical assistance, product guidance

While both roles involve assisting customers, Customer Service Representative Call Center Csr primarily handles general inquiries and complaints via phone in a call center setting. Customer Support Specialist often provides technical support and troubleshooting, especially in tech-related industries. The roles overlap in communication skills but differ in technical expertise and work environment.

What does a Customer Service Representative (CSR) do in a call center?

A Customer Service Representative (CSR) in a call center assists customers by answering phone calls, responding to inquiries, resolving complaints, and providing information about products or services. They handle a high volume of calls, use computer systems to access customer accounts, and follow company protocols to address issues efficiently. CSRs aim to provide a positive experience, ensuring customer satisfaction and maintaining the company's reputation.

What is a CSR customer service representative?

A Customer Service Representative (CSR) in a call center is a professional who interacts with customers to address inquiries, resolve issues, and provide information about products or services. They typically use phone, email, or chat tools and require good communication skills, patience, and knowledge of company policies. CSRs often follow scripts and may need to meet performance metrics such as call handling time and customer satisfaction scores.

What is the role of a customer service representative in a CSR?

A customer service representative (CSR) in a call center handles customer inquiries, resolves issues, and provides information about products or services. They use communication skills and often work with customer management tools to ensure customer satisfaction and maintain positive relationships.

How can I make 2000 a week working from home?

A Customer Service Representative (CSR) working from home can potentially earn $2,000 weekly by handling high call volumes, working full-time hours, and gaining experience or specialized skills such as technical support or sales. Some companies offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What jobs pay 4000 a week without a degree?

Customer Service Representative call center roles typically do not pay $4,000 per week without experience or advanced skills. High-paying jobs that can reach this level without a degree are rare and often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades. Most roles offering such high weekly pay usually demand significant experience or licensing.

What are the key skills and qualifications needed to thrive as a Customer Service Representative (Call Center CSR), and why are they important?

To thrive as a Customer Service Representative in a call center, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is commonly required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These skills and qualifications are vital for resolving customer issues efficiently, maintaining positive brand reputation, and ensuring customer satisfaction in a fast-paced environment.
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Customer Service Representative Call Center Csr jobs near you
Customer Service Representative (Call Center)

Customer Service Representative (Call Center)

Logan A/C & Heat Services

Dayton, OH

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Customer Service Representative (Call Center) | Full-Time | On-Site | Dayton, OH

Join a company where your customer service skills make a difference every day.

Are you passionate about helping people, solving problems, and delivering an exceptional customer experience? Do you thrive in a fast-paced call center or customer service environment? If so, Logan Services is looking for a Customer Service Representative to join our growing team.

As the first point of contact for our customers, you'll answer inbound calls, schedule HVAC and plumbing service appointments, provide outstanding customer support, and ensure every customer interaction reflects our commitment to excellence.

Why Join Logan Services?

Logan Services has proudly served the Dayton area since 1969 and has expanded throughout Columbus, Cincinnati, and Northern Kentucky by putting people first. We believe great customer service starts with great employees, which is why we invest in training, career growth, and creating a workplace where people enjoy coming to work.

Many employees join Logan looking for a job, but stay because they build a rewarding career.

What We Offer
  • Competitive hourly pay
  • Performance bonuses and profit-sharing opportunities
  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • Voluntary life insurance
  • 100% company-paid life insurance and AD&D
  • Traditional 401(k) with a 4% company match plus Roth option
  • Paid training and ongoing development
  • Competitve PTO
  • Paid sick time
  • Stable full-time schedule
  • Opportunities for advancement within a growing company
What You'll Do

As a Customer Service Representative, you'll create outstanding customer experiences while helping homeowners schedule the HVAC and plumbing services they need.

Responsibilities
  • Answer inbound customer calls professionally and efficiently
  • Schedule, reschedule, and confirm service appointments
  • Provide exceptional customer service during every interaction
  • Resolve customer questions and concerns with empathy and professionalism
  • Maintain accurate customer information and appointment details
  • Communicate with customers by phone, email, and text
  • Work closely with dispatch, service technicians, and other departments to ensure an excellent customer experience
  • Meet individual and team scheduling and customer satisfaction goals
  • Maintain a positive, solution-oriented attitude in a fast-paced environment
What We're Looking For
  • Previous experience in customer service, call center, customer support, reception, scheduling, dispatch, or administrative support preferred
  • Excellent verbal and written communication skills
  • Strong active listening and problem-solving abilities
  • Comfortable handling multiple calls and tasks throughout the day
  • Strong attention to detail and organizational skills
  • Ability to navigate multiple computer programs while speaking with customers
  • Experience with Microsoft Office and customer management software is a plus
  • Positive attitude and team-first mindset
  • Reliable, dependable, and committed to providing outstanding customer care
Our Core Values (PARTE)

People First - We treat everyone with respect, compassion, and care.

Agile - We embrace change and respond with flexibility and purpose.

Radical Ownership - We take responsibility and become part of the solution.

Teamwork - We succeed together through collaboration and trust.

Excellence - We continually raise the standard and exceed expectations.

Build a Career, Not Just a Job

At Logan Services, you'll be part of a team that values your contributions, celebrates your successes, and provides opportunities to grow professionally. Whether you're an experienced customer service professional or looking to advance your career in a supportive environment, we'd love to meet you.

Apply today and become part of the Logan Services team.

Logan Services, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Employment Type: FULL_TIME

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