ZipRecruiter

Log In

1

Customer Service Representative Call Center Csr Jobs

TIMBERLAND BANCORP INC

Call Center CSR

Aberdeen, WA · On-site

$19.89 - $29.25/hr

Call Center CSR Department/Location: Call Center / Riverside Employee Reports to: Call Center Manager FLSA: Hourly; Non-Exempt position Status: Full-Time 76-80 Hours Rate of Pay: $19.89 - $29.25 per ...

next page

Showing results 1-20

All JobsCustomer Service Representative Call Center Csr Jobs

Customer Service Representative Call Center Csr information

See salary details

$10

$18

$26

How much do customer service representative call center csr jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer service representative call center csr in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Representatives in a call center, and how can they be managed?

Customer Service Representatives in call centers often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting strict performance metrics. To manage these challenges, it's important to develop strong communication and problem-solving skills, stay organized, and utilize available support from supervisors or team members. Many companies also provide ongoing training and coaching, which can help representatives build resilience and improve their ability to resolve customer issues efficiently while maintaining a positive attitude.

What is the difference between Customer Service Representative Call Center Csr vs Customer Support Specialist?

AspectCustomer Service Representative Call Center CsrCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require technical certifications
Work EnvironmentCall center, inbound/outbound callsOnline or in-office, technical or product support
Industry UsageCustomer service, retail, telecomTechnology, software, electronics
Job FocusHandling customer inquiries, complaints, order processingTroubleshooting, technical assistance, product guidance

While both roles involve assisting customers, Customer Service Representative Call Center Csr primarily handles general inquiries and complaints via phone in a call center setting. Customer Support Specialist often provides technical support and troubleshooting, especially in tech-related industries. The roles overlap in communication skills but differ in technical expertise and work environment.

What does a Customer Service Representative (CSR) do in a call center?

A Customer Service Representative (CSR) in a call center assists customers by answering phone calls, responding to inquiries, resolving complaints, and providing information about products or services. They handle a high volume of calls, use computer systems to access customer accounts, and follow company protocols to address issues efficiently. CSRs aim to provide a positive experience, ensuring customer satisfaction and maintaining the company's reputation.

What is a CSR customer service representative?

A Customer Service Representative (CSR) in a call center is a professional who interacts with customers to address inquiries, resolve issues, and provide information about products or services. They typically use phone, email, or chat tools and require good communication skills, patience, and knowledge of company policies. CSRs often follow scripts and may need to meet performance metrics such as call handling time and customer satisfaction scores.

What is the role of a customer service representative in a CSR?

A customer service representative (CSR) in a call center handles customer inquiries, resolves issues, and provides information about products or services. They use communication skills and often work with customer management tools to ensure customer satisfaction and maintain positive relationships.

How can I make 2000 a week working from home?

A Customer Service Representative (CSR) working from home can potentially earn $2,000 weekly by handling high call volumes, working full-time hours, and gaining experience or specialized skills such as technical support or sales. Some companies offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What jobs pay 4000 a week without a degree?

Customer Service Representative call center roles typically do not pay $4,000 per week without experience or advanced skills. High-paying jobs that can reach this level without a degree are rare and often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades. Most roles offering such high weekly pay usually demand significant experience or licensing.

What are the key skills and qualifications needed to thrive as a Customer Service Representative (Call Center CSR), and why are they important?

To thrive as a Customer Service Representative in a call center, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is commonly required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These skills and qualifications are vital for resolving customer issues efficiently, maintaining positive brand reputation, and ensuring customer satisfaction in a fast-paced environment.
More about Customer Service Representative Call Center Csr jobs
What cities are hiring for Customer Service Representative Call Center Csr jobs? Cities with the most Customer Service Representative Call Center Csr job openings:
What job categories do people searching Customer Service Representative Call Center Csr jobs look for? The top searched job categories for Customer Service Representative Call Center Csr jobs are:
Customer Service Representative Call Center Csr jobs near you
Customer Service Representative-Call Center

Customer Service Representative-Call Center

Convaid

Torrance, CA

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Convaid an ETAC company, established in 1976 and a leader in adaptive assisted pediatric mobility products is seeking a Customer Service Representative for their Parts/Technical Support call center onsite in Torrance, CA.

 

The Customer Service Representative for Parts/Technical Support will be responsible for providing customer-facing support via phone calls and email focusing on parts and technical support for pediatric mobility products.


The ideal candidate has excellent communication skills, 2 years of call center customer service experience (supporting a product), mechanical aptitude and problem-solving skills.


***This role specifically provides support for parts and technical concerns related to wheelchairs so being mechanically inclined is a huge plus, but we are willing to train.


Convaid offers…

$21.00-$23.00 hour (based on experience)

First shift, M-F

Medical, dental, vision insurance

PTO

401K plan with match

Paid holidays

 

Customer Service Representative Responsibilities: 

  • Manage incoming calls and assist customers with product selection, pricing, and inquiries.
  • Prepare quotes, including pricing and lead times, and conduct follow-ups on inquiries and orders.
  • Apply mechanical aptitude and problem-solving abilities to effectively resolve product-related customer issues.
  • Process and enter customer orders into the order management system.
  • Coordinate with customers to secure timely approvals on outstanding orders.
  • Collaborated with the shipping department to ensure accurate and on-time order fulfillment customer requirements.
  • Facilitated product returns by issuing Return Authorizations (RAs) in compliance with company policies.
  • Build and maintain effective working relationships with customers and internal departments, including Sales, Purchasing, and Credit, to support operational efficiency.
  • Work independently and collaboratively to achieve individual and team sales goals.

 

Customer Service Representative Qualifications:

  • 2+ years of call center customer service experience (supporting a product).
  • Proficiency in Microsoft Word, Excel and Outlook.
  • Must enjoy being on the phone handling high call volume.
  • Strong organization and time management skills as well as a stickler for details.
  • Ability to remain professional, courteous and composed under pressure.
  • Must exhibit a positive attitude and be self-motivated.
  • Mechanical aptitude strongly preferred.