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Customer Service Operations Manager Jobs in Converse, TX

Champion Homes

Office/Operations Manager

TX · On-site

$42K - $70K/yr

Office/Operations Manager Titan Factory Direct | Elmendorf, TX Full-Time | Salary + Performance ... Outstanding customer service and communication skills * Bilingual (English/Spanish) preferred Why ...

Champion Homes

Office/Operations Manager

TX · On-site

$42K - $70K/yr

Office/Operations Manager Titan Factory Direct | Elmendorf, TX Full-Time | Salary + Performance ... Outstanding customer service and communication skills * Bilingual (English/Spanish) preferred Why ...

Metropolis Technologies

Operations Manager

San Antonio, TX · On-site

$65K - $72K/yr

Identify all procurement and vendor service needs of the location. * Perform general accounting ... Passionate about going above and beyond to deliver the best possible customer experience and client ...

Champion Homes

Office/Operations Manager

Elmendorf, TX · On-site

$42K - $70K/yr

Titan Factory Direct is looking for a detail-oriented Office/Operations Manager who thrives on ... customer service and communication skillsBilingual (English/Spanish) preferredWhy Titan Factory ...

Ulta Beauty

Operations Manager

San Marcos, TX · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

San Marcos, TX · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Champion Homes

Office/Operations Manager

Elmendorf, TX · On-site

$42K - $70K/yr

Titan Factory Direct is looking for a detail-oriented Office/Operations Manager who thrives on ... customer service and communication skillsBilingual (English/Spanish) preferredWhy Titan Factory ...

Champion Homes

Office/Operations Manager

Elmendorf, TX · On-site

$42K - $70K/yr

Titan Factory Direct is looking for a detail-oriented Office/Operations Manager who thrives on ... customer service and communication skillsBilingual (English/Spanish) preferredWhy Titan Factory ...

Deutz

Equipment Service Manager

New Braunfels, TX · On-site

The Service Manager is accountable for departmental performance, including operational efficiency, financial results, employee development, customer satisfaction, and the continuous improvement of ...

Ulta Beauty, Inc.

Operations Manager

San Marcos, TX

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Compass Group

MGR, OPERATIONS

San Marcos, TX · On-site

* We are hiring immediately for a Operations Manager position. Make a difference in the lives of ... High Customer Service and quality attitude, with great communication skills. * Public speaking ...

Compass Group

MGR, OPERATIONS

San Marcos, TX · On-site

* We are hiring immediately for a Operations Manager position. Make a difference in the lives of ... High Customer Service and quality attitude, with great communication skills. * Public speaking ...

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Showing results 41-60

All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Converse, TX

Customer Service Operations Manager information

See Converse, TX salary details

$40.4K

$112.3K

$123K

How much do customer service operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer service operations manager in Converse, TX is $112,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,700.00 and $121,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What is a customer service operations manager?

A customer service operations manager oversees the daily functions of customer service teams, ensuring efficient handling of customer inquiries, complaints, and support processes. They often analyze performance metrics, implement policies, and coordinate with other departments to improve customer satisfaction and operational efficiency. Strong leadership, communication skills, and familiarity with customer service tools are essential for this role.

What are the most commonly searched types of Customer Service Operations jobs in Converse, TX?

The most popular types of Customer Service Operations jobs in Converse, TX are:

What cities near Converse, TX are hiring for Customer Service Operations Manager jobs?

Cities near Converse, TX with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Converse, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $112,310 per year, or $54 per hour.

Office/Operations Manager

Champion Home Builders

Elmendorf, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Office/Operations Manager

Titan Factory Direct | Elmendorf, TX

Full-Time | Salary + Performance Bonuses

Are you the person who keeps everything organized, on schedule, and running efficiently?

Titan Factory Direct is looking for a detail-oriented Office/Operations Manager who thrives on structure, accuracy, and follow-through. This role is ideal for someone who enjoys coordinating people, managing processes, and ensuring every customer receives an exceptional experience.

What You'll Do

  • Manage daily office operations for a busy home sales center

  • Coordinate contracts, loan processing, and customer files

  • Schedule contractors, deliveries, and installations

  • Process invoices and maintain accurate records

  • Communicate with customers, lenders, manufacturers, and vendors

  • Keep projects moving from contract to closing

What We're Looking For

  • Office management or operations experience required

  • Strong organizational and multitasking skills

  • Exceptional attention to detail

  • Experience with invoicing, finance, or loan processing preferred

  • Proficiency with Microsoft Office (Excel, Outlook, Word)

  • Outstanding customer service and communication skills

  • Bilingual (English/Spanish) preferred

Why Titan Factory Direct?

  • Competitive salary plus performance bonuses

  • Medical, Dental & Vision Insurance

  • 401(k) with 50% company match

  • Paid Time Off

  • Monday–Friday schedule

  • Career growth with one of Texas' fastest-growing housing companies

If you're dependable, process-driven, and enjoy bringing order to a fast-paced environment, we'd love to meet you.


Background check and Drug Screen are required

Apply