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Customer Service Operations Associate Jobs in Converse, TX

SeeKing HR

Wealth Operations Associate

San Antonio, TX · On-site

$55K - $65K/yr

... maintenance, CRM management, billing support and administrative processes with accuracy and ... Experience in financial services, banking, insurance, mortgage, title, escrow, or another ...

LVMH

Operations Associate - Part Time

San Antonio, TX · On-site

$18 - $20.50/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 19.08.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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Customer Service Operations Associate information

See Converse, TX salary details

$8

$23

$45

How much do customer service operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service operations associate in Converse, TX is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.90 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What are the most commonly searched types of Customer Service Operations jobs in Converse, TX?

The most popular types of Customer Service Operations jobs in Converse, TX are:

What job categories do people searching Customer Service Operations Associate jobs in Converse, TX look for?

The top searched job categories for Customer Service Operations Associate jobs in Converse, TX are:

What cities near Converse, TX are hiring for Customer Service Operations Associate jobs?

Cities near Converse, TX with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Converse, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,560 per year, or $23.3 per hour.

Wealth Operations Associate

EmploYou, LLC

San Antonio, TX • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

The Wealth Operations Associate supports the firm's day-to-day operational functions and serves as a critical partner in delivering an exceptional client experience. Acting as the operational backbone of the firm, this position partners with advisors, planners, and operations team members to execute investment and insurance operations, client onboarding, account maintenance, CRM management, billing support and administrative processes with accuracy and efficiency. The Wealth Operations Associate manages multiple operational workflows simultaneously, maintains accurate client records and documentation, coordinates with custodians, insurance carriers, clients, and external partners and ensures requests are completed in a timely and compliant manner. Success in this role requires exceptional organizational, communication, and problem-solving skills, along with the ability to manage competing priorities, follow established procedures, identify opportunities for process improvement, and build strong working relationships across the firm. The Wealth Operations Associate takes ownership of operational processes, proactively resolves issues and helps ensure seamless execution and consistent service delivery across all areas of the business.
Salary - $55,000 - $65,000
Perks
  • Health, dental and vision insurance; group life and LTD insurance
  • 401(k) retirement plan
  • Paid time off and paid holidays
  • Professional development support, including assistance with licensing, designations and continuing education
Minimum Requirements 
  • 1+ years of administrative, operations, or comparable professional experience
  • Experience in financial services, banking, insurance, mortgage, title, escrow, or another operations-focused environment
  • Ability to manage multiple priorities while meeting deadlines
  • Exceptional organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Professional demeanor with clients, vendors, and teammates
  • Proficiency with Microsoft Office and the ability to learn new technology quickly
  • Experience with Salesforce or another CRM platform
  • Experience following documented workflows or Standard Operating Procedures (SOPs)
Expectations
  • Processes new account openings, account transfers, money movement requests and account maintenance transactions.
  • Supports investment and insurance operations by preparing, submitting, tracking and completing operational requests.
  • Maintains accurate and up-to-date client records, documentation and workflow data within Salesforce and other firm technology platforms.
  • Monitors operational workflows, task pipelines, referrals and outstanding requests to ensure timely follow-up, issue resolution and successful completion.
  • Organizes and maintains digital client files and documentation in accordance with firm policies, regulatory requirements and record retention standards.
  • Assists with fee billing, client reporting, and other recurring operational processes.
  • Executes established Standard Operating Procedures (SOPs) consistently while identifying opportunities to improve.
  • Coordinates with custodians, insurance carriers, advisors, clients to resolve operational issues, facilitate transactions and provide status updates.
  • Provides administrative and operational support across the organization, adapting to evolving business needs and contributing to special projects and process initiatives as assigned.
  • Performs other duties, tasks and special projects as assigned.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test.
Interested candidates should submit their resume, with salary requirements, via our career portal on our website at www.seekinghr.com or contact us directly at (210) 679-4879 with any questions.

Equal Employment Opportunity Employer M/F/D/V