Customer Service Operations Manager Jobs in Austin, TX

The Athletic Food Operations Manager at the University of Texas - Austin, will assist in the planning, development, implementation, evaluation and management of the fueling and food services provided to student-athletes representing Olympic Sports teams.

The Food Operations Manager will work in collaboration with current Performance Nutrition staff, Sports Medicine staff, and interns to ensure day-to-day operations of the Acosta Fueling Station, including but not limited to inventory management of all F&B

About the job

Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $50660 per year - $65560 per year

What’s in it for you

• Lead a high-performing team that directly impacts client satisfaction and daily experiences.

• Influence operational excellence through hands-on leadership and strategic planning.

• Manage high-volume dining operations with visibility across service, safety, and financial outcomes.

• Champion sustainability, culinary quality, and continuous improvement initiatives.

• Partner closely with clients to strengthen relationships and deliver on contractual commitments.

• Gain professional growth through ownership of operations, people development, and long-term planning.

What you’ll bring 

• Experience leading, training, and developing on-site food service teams.

• Knowledge of HACCP standards, regulatory compliance, and high-volume dining environments.

• Hospitality-focused approach centered on service quality and customer experience.

• Experience planning and executing operational and strategic initiatives aligned with client goals.

• Creative mindset supporting culinary innovation, sustainability, and team engagement.

Requirements

Education Requirement: Associate degree

Management Experience: 2 - 3 years 

Related Experience: 2 - 3 years

What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

• Medical, Dental, Vision Care and Wellness Programs 

• 401(k) Plan with Matching Contributions 

• Paid Time Off and Company Holidays 

• Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.